Hey Sarah, thank you for your feedback. We can see where your concern lies, and we'd like to look into this further with you. Please send us a private message on our social media, @LGUSSupport, with your model, serial, and phone number. We want to ensure our customers are safe and receive the support they deserve. ~TammyJo

Hi, Guill. We appreciate you sharing your experience. It’s great hearing how well your LG Refrigerator (LRFLC2706S) model has been performing. When a refrigerator runs flawlessly and offers the kind of space, cooling performance, and convenience that makes you feel confident recommending it to others, that’s exactly the experience we hope every customer has. We’re thrilled it’s been such a solid addition to your home. For more guidance, visit https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. If you ever need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly