We read your feedback, and we understand your disappointment with not being able to find the correct air filter for your refrigerator and the lack of response from our customer service. Please know that this is definitely not the experience we are striving here at LG. Your feedback is highly valuable to us, as it provides a fresh perspective that helps us improve our services and shape future product developments. We'd also like to know more about your air filter concern in order to further investigate about it. To do so, please send us a private message on Facebook or Twitter (X) using @LGUSSupport containing the product details of your unit as well a detailed explanation of the issue. We're looking forward to assisting you.

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Hi, there. We appreciate you sharing your experience with your LG Refrigerator (LRFLC2706S) model. It’s great hearing that everything is working well for you and that the fridge offers the spacious, quiet performance you were looking for. The LG 27 cu. ft. Smart Counter‑Depth Max French Door Refrigerator LRFLC2706S is designed to maximize fresh‑food capacity while maintaining efficient cooling, so it’s nice to know it fits your needs even with the more compact freezer layout. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi, Guill. We appreciate you sharing your experience. It’s great hearing how well your LG Refrigerator (LRFLC2706S) model has been performing. When a refrigerator runs flawlessly and offers the kind of space, cooling performance, and convenience that makes you feel confident recommending it to others, that’s exactly the experience we hope every customer has. We’re thrilled it’s been such a solid addition to your home. For more guidance, visit https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. If you ever need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki