Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator forMember photos
Disappointed
There is something wrong with the bottom door freezer. It doesn't open all the way, as if it is caught on something. I've tried everything the site advised and still no luck. It is not ice build up either. And when I try to get it open I have to yank it, but not too hard so it doesn't break. So I am stuck with a fridge that has a freezer that only opens 1/4 of the way. Big disappointment. Then I had to send away for a filter part change since the new style doesn't accommodate my fridge's style. Inconvenient.
Hi. We appreciate you sharing your time sharing your review about your LG LRFLC2706S Refrigerator. We recognize your experience with the freezer drawer opening mechanism and the water filter compatibility, and we aim to manufacture functional appliances that bring convenience to your home. You can review steps regarding drawer alignment and smooth operation by visiting this guide https://www.lg.com/us/support/help-library/lg-refrigerator-why-dont-my-drawers-open-and-close-properly--20153121174880?srsltid=AfmBOormHyKky4dmO5n_7EydHt2mqoiM_sK9GYL3RUXJruOo4xlDvhTO. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Most horrible experience ever…and it's not over
The refrigerator has never worked. We plugged it in according to the instructions and it has never cooled. After several days it also began leaking oil from the compressor area. Because the unit has never functioned properly, I cannot comment on cooling, efficiency, noise, or any of its advertised features. So far LG has consistently been unhelpful. I have called 2x a day everyday, no solutions at all. Stay away.
Hello. We appreciate you sharing your rating and feedback regarding your LG Counter-Depth French Door Refrigerator LRFLC2706S. We recognize your experience with the cooling performance and the compressor area leak, as well as your interactions with our support team. To help check cooling operations, ensure the refrigerator power cord is plugged directly into a grounded wall outlet, verify that the temperature settings are set properly, and ensure the rear condenser coils and air vents have adequate clearance for airflow. You can review additional troubleshooting for cooling issues on our official support video at https://www.youtube.com/watch?v=c2GEZvlbtrQ and https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator--20152715569705?srsltid=AfmBOord24NhpGTkN48c_wwYkeTES4yRQVEdCh70knUBnkmdDTz1vdAv for guidance on the leaking concerns. We want to help ensure your kitchen setup operates smoothly and dependably for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Love my LGs!!
I couldn't pick a suggested review topic. All of them are spot on! I purchased my first LG refrigerator back in 2025. I loved it so much, I got another for my second home. It's quiet, does a great job of cooling & freezing, there's so much more room than my previous fridge, & it stays consistent. The pull-out freezer & double doors above are roomy & easily accessible. In the fridge part, there's no need to move things around because you can see what you have. I'm saving money & energy with these 2 new appliances, which is a wonderful, added bonus. Highly recommend!!
Hello! We are absolutely ecstatic to hear that your second LG Refrigerator is matching the stellar, reliable performance of your first one. Crafting expansive, energy-efficient appliances with bright visibility and effortless accessibility that save you money is exactly our specialty! For any future assistance with either of your awesome kitchen setups, feel free to reach out to @LGUSSupport. ^James
When the power goes off in the house, my compressor turns off and does not turn back on when the power is fixed. When I'm traveling, this is a real nuisance. Also, they want me to pull the refrigerator out to unplug and re-plug to start the compressor. This is a Poor warranty.
Hi, Jonathan. Thank you for taking the time to share your review regarding your LG LRFLC2706S Refrigerator. We appreciate you sharing your experience about how your unit resets following a power disruption, and we want to ensure your appliance operates reliably at all times. As a brief troubleshooting step when restoring power after an outage, you can try resetting the circuit breaker assigned to the unit instead of pulling the appliance out to access the wall outlet, and you can also review LG Refrigerator power guidelines at https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542?srsltid=AfmBOooPh1hcmWwZ7Y5YXvOxvHq1ar7SseidgrHZ0xuLLO4Nx54zJeUP for further assistance. We are dedicated to supporting you with your appliance and ensuring your total satisfaction. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Verified Purchase
ice maker
ice maker low production very low door shelves low quality
Thank you for sharing your feedback. We understand how frustrating it is when cutlery does not come out as clean as expected. For better drying performance, please make sure the rinse aid compartment is filled, as this helps reduce water remaining on dishes and in the tub. It may also help to check that the filter is clean. If the issue persists, we would appreciate the opportunity to review your situation and help determine the next appropriate steps. Please contact our support team through https://www.lg.com/ca_en/support/contact-us and reference CNN260807951752 so we can further assist you.
Worst appliance i ever purchased
Ice maker did not work. Refrigerator temperature did not go below 46 degrees, food spoiled. Freezer temperature did not go below 38 degrees, everything melted or spoiled, except the ice of course because the ice maker did not work.
Hello Bob, thank you for taking the time to share your feedback with us. We understand how important it is to have reliable cooling and proper ice production from your LG 27 cu. ft. Smart Counter-Depth MAX™ French Door Refrigerator, model LRFLC2706S. We want to ensure you have helpful guidance to support your appliance's performance. To assist with temperature and ice maker operation, please try these steps: ⦁ Ensure the temperature settings are adjusted appropriately (recommended at 37°F for the refrigerator and 0°F for the freezer) and allow up to 24 hours for temperatures to stabilize. ⦁ Verify that the ice maker power switch is turned on and that the water supply line is fully connected and turned on. ⦁ Check that the doors are fully closed and the door seals are clean and tight to prevent warm air from entering. For helpful troubleshooting tips regarding your ice maker, please visit: https://lgparts.com/blogs/post/lg-ice-maker-not-working-troubleshooting-guide If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. -Rich
Do not order from Sam's Club
I hated reviews that complained about problems with delivery and installation and not the product. Here I am writing one. Sams delivered our fridge on June 14th 2025. (Yes, its a 3rd party, but hired by Sams so its your responsibility) They brought it without the proper accessories to install the water and ice maker. Why deliver it at all? They also delivered an LG dishwasher without any of the accessories needed to do the installation. Again, why did you schedule the delivery without all the parts necessary for installation. The dishwasher is sitting in its box in my living room. When I ordered appliances from that other big box store they did it all in one day. Here we are 2 weeks later , many phone calls and emails later and still waiting for someone to do something.
Hi, Khalid. We appreciate you sharing your experience with the installation and delivery process of your LG Refrigerator (LRFLC2706S) model. We strive to provide exceptional service and ensure a seamless experience with your new appliances. For setting up the water and ice maker, make sure the water line connection kit is secure at both the fridge and your home’s water supply. Instructions can usually be found in the owner’s manual. If you need assistance, consider contacting Sam's Club customer service at 888-746-7726 to address your concerns, offer assistance, and discuss potential solutions. We’re here to help with your refrigerator’s water and ice maker connection and your LG dishwasher installation. Message us on social media @LGUSSupport for assistance. ^Juvy
Terrible customer service from Sam's Club
We ordered this refrigerator on September 14th from Sam's Club and have yet to receive it as of November 20th. We have made multiple calls to Sam's Club, who eventually foisted us off onto the delivery service, who then eventually foisted us off onto LG. The issue is that nobody knows where the refrigerator is, and until they find it, they won't issue us a refund. It seems to us that Sam's Club is the one that should resolve this, since we bought the fridge from Sam's Club, and that they should issue the refund so that we can purchase another refrigerator, and resolve the whereabouts issue behind the scenes without our involvement. We are posting this review because I would hate for anyone else to go through this experience. Order a big-ticket item from Sam's Club at your own risk!
Hi, Steve. We understand your frustration, and we're truly sorry to hear about your experience with the delivery of your refrigerator. To address the delivery issue and refund request for your refrigerator ordered from Sam's Club, please reach out to Sam's Club customer support. They will be able to assist you with the status of your order and the refund process. If you have any further concerns regarding the LG LRFLC2706S 27 cu. ft. Smart Counter-Depth MAX™ French Door Refrigerator, please feel free to send us a direct message on Facebook or Twitter at @LGUSSupport with your order details, and we'll do our best to assist you. Thank you for your understanding. ^Luisa
uncomfortable for tall people
I love this refrigerator, but as a tall person I will never buy it. It is extremely inconvenient to bend down to open the doors from the bottom, and there are no finger grooves on the top of the doors. While it may not seem like a big deal, it is. Having to lean down at an uncomfortable angle just to open the fridge door several times a day for the next 10 plus years makes it a no for me. significant design misstep
Hi. Thank you for sharing your experience with the LG Refrigerator design. We understand how door placement and handle accessibility can feel very different depending on height, and your insight on daily comfort is truly helpful. Feedback like this plays an important role in how future LG designs evolve. To allow us to properly investigate the details of your specific product model and to see how we can assist with the design issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Good, Lousy Instructions
The refrigerator works fine and had a good price. Instructions are terrible. I couldn't lower the temperature to 33 degrees based on the instructions. Luckily, I found the fix on the web. You have to set the temperature then pull the plug for 10 seconds. I wonder how many think they lowered the temperature but didn't. The conspiracy side of me makes me think it was hidden on purpose.
Hi! We appreciate you sharing your thoughts and rating for your LG Refrigerator, model LRFLC2706S. We are glad to hear it is working beautifully and hit the sweet spot for your budget, though we will certainly pass your feedback along to our product team regarding the clarity of the setup steps. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James