Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator forMember photos
Scam!!! Do Not Buy From Sam’s Club!!!
DO NOT BUY FROM SAMS CLUB!!! I purchased this refrigerator back in June 2026 and it was delivered July 15th 2026. I asked the delivery driver not to use the deck to haul away or bring in as the composite deck was less than 1 years old and they didn’t have anything to protect it. They did it anyway and damaged the deck. I showed the driver the damage when he was here but we had a bit of a language barrier so he called his supervisor on FaceTime. I showed him the damage and he assured me they would take care of it. I took pictures, called Sam’s Club that day and emailed the pictures. They assured me an adjuster would reach out. They did but I noticed it was from an RXO company. The adjuster asked for more pictures and for me to get 2 estimates. Both estimates were roughly $1500 and I emailed those along with the pictures requested to the adjuster. I never heard from the adjuster again but received a certified letter from a trucking company I’d never heard of denying my claim due to insufficient evidence. The delivery date in the letter wasn’t even correct! I called Sam’s Club immediately to report this and was told I needed to take the letter into a Club to show them. That didn’t make any sense to me but I did it. I went in on a Friday afternoon and was told I needed to speak to the Store Manager or Loss Prevention but neither were there. They took a copy of the letter and my information and assured me I’d have a call by Monday. I still hadn’t heard from them by Thursday so I called and left a message for the Store Manager. She did call me back the same day and asked for info via email. She just emailed me back that since it’s an LG refrigerator I have to call LG to work out the issues with the delivery. What? I ordered it from Sam’s Club’s website but I have to work with LG? Nothing like passing the buck. This is just terrible service! Buy from somewhere that cares about the product and delivery because you sure won’t get any help from Sam’s Club.
Hi, there. Thank you for sharing your experience with your LG Refrigerator (LRFLC2706S). We understand the importance of having your home deliveries handled with care, and we are fully dedicated to helping you find clarity and the right path forward. Delivery logistics, transport claims, and property damage are handled by the retailer and their delivery carriers at the point of sale. We suggest contacting Sam's Club customer service at 888-746-7726 or their third-party delivery partner to ensure your estimates are reviewed. For additional help, visit https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0?. If you need further assistance with your appliance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Unacceptable Door Finish
[This review was collected as part of a promotion.] Very disappointed with this LG refrigerator that I bought 3 months ago. Ordinary souvenir magnets left visible marks and tiny scratches on the doors that won't come off with the recommended soap and water. I've never experienced this with previous refrigerators. After 2 weeks of waiting for LG support to assess the issue, there is still no resolution. The fridge appearance is awful No complains about the fridge by itself
Hi, Ellen. Thank you for taking the time to share your review regarding your LG LRFLC2706S Refrigerator. We appreciate you sharing your thoughts and bringing this finish concern to our attention, as keeping your refrigerator looking its best is important to us. As a helpful tip for maintaining the exterior, wiping stainless steel surfaces in the direction of the natural grain with a microfiber cloth and a mild stainless steel cleaner can help lift superficial marks safely. You can also explore further care guidelines at https://www.lg.com/us/support/help-library/lg-refrigerator-cleaning-exterior-stains-and-residue--20154714975288?srsltid=AfmBOopr9tCqy4dI61mpkuu_cE4tFpvsHzCclKR_2xiKv5t1kZ8I3IBX We are committed to addressing the delay in your technician assessment and assisting you directly with this matter. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James
Not Happy
I had issues with this product within 6 months of it's purchase. Most of the parts are replaced and I still have issues like sudden gurgling noise, loud ice making process, the right door not being able to stay open and occasional food freezing on the top rack of refrigerator. I had a previous LG refrigerator for more than 15 years with no issues at all. This isnt the case with my new purchase.
Hi, Katie. We appreciate you sharing your thoughts and experience regarding your LG Refrigerator model LRFLC2716S. We want to ensure your kitchen setup runs efficiently while providing you with quiet operation, reliable storage, and optimal food preservation. To help balance temperatures and prevent top-rack freezing, we recommend organizing items to ensure they do not block the interior air vents, allowing cold air to circulate evenly throughout the compartment. For the doors, adjusting the leveling legs at the front base slightly upward can help stabilize them and ensure they function properly. For more detailed support regarding unit sounds and door adjustments, you can visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20151808541249 and explore our door alignment guide at https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-fix-a-french-door-that-wont-close-or-open-properly--20152715589516. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Freeze Shelves are a Disaster
The fridge generally worked great but after about a year, the freezer rails that the ice cube tray and pull out tray sit on became cracked. This quickly caused the tray supports that sit on the rails to crack. LG does not have replacement parts which is extremely frustrating given the age of the fridge and we're now left to have to buy a new fridge which ultimately will not be an LG fridge.
Hello Andrew, thank you for taking the time to share your feedback with us. We understand how essential it is to have sturdy, reliable components for your appliance, and we recognize the difficulty you have experienced regarding the broken freezer shelf rails and tray supports on your French Door Refrigerator, model LRFLC2706S. We want to ensure you have helpful support for managing your refrigerator shelves and bins. To assist with removing, inspecting, or installing shelves and bins in your refrigerator, please review these general care steps: ⦁ Clear all items off the shelf or tray before attempting to remove or adjust it to avoid strain on the plastic tracks. ⦁ Lift up gently on the front edge of the shelf or bin assembly before pulling it outward to safely disengage it from the support rails. ⦁ Ensure the support tracks are clear of ice buildup or debris before reinserting or sliding trays back into place. For detailed instructions and visual guidance on adjusting refrigerator components, you can view our support guide here: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-remove-install-shelves-bins--1367247460960 If you need further assistance checking replacement parts or options for your unit, feel free to email lgdigitalcare@lg.sprinklrsupport.com. -Rich
Excellent Product--Highly Recommended
Excellent product! The refrigerator looks good on the outside and works well on inside. The cooling temperatures are reliable; the seal is tight. The shelving works well functionally (e.g. vegetables and fruits) and in the doors (utility). It's quiet and has every indication of a strong compressor. The LG app is helpful for settings and diagnostics. Highly recommended!
Hello there! We are thrilled to hear that your new refrigerator is keeping things cool, running quietly, and making everyday organization a breeze! If you ever need any assistance down the road, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ -Rich
Love it
we love it. The only negitive is that it's sometimes hard to find things in the freezer.
Hi, Mike! We appreciate you sharing how much you’re enjoying your LG Refrigerator. It’s great knowing it’s been a strong addition to your home. Your note about the freezer being a bit tricky to navigate is helpful feedback, and we’re glad it hasn’t taken away from how well the fridge works overall! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Verified Purchase
LRFLC2706S
It would be better to have the bottom vegetable box split into two so we don't need to open both doors in order to get things out.
We really appreciate you sharing this thoughtful feedback regarding your LRFLC2706S. Suggestions like this are incredibly helpful because they reflect the kind of everyday convenience that can make a big difference in how a kitchen functions day to day. We can absolutely see the benefit of having a split vegetable drawer design to allow easier access without needing to open both doors. Feedback like yours gives valuable insight into how customers interact with the product in real home use, and we genuinely appreciate you taking the time to point it out. Thank you again for sharing your experience and ideas with us — comments like these help us continue improving both design and usability moving forward. If you ever need assistance, our LG CareQ team is always here to help at 1-888-542-2623 or via live chat/email at https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
French door
This fridge 1 inch too tall. We had to have our cupboard cut to fit over the fridge. Plug in wire on top instead of bottom also issue.
Thank you for taking the time to share your feedback on your LRFLC2706S. We completely understand how frustrating installation challenges like height clearance and outlet placement can be, especially when it meant having to modify cabinetry just to make the unit fit. That’s definitely not the kind of smooth and effortless experience we want for you. We truly appreciate you bringing this to our attention. Your feedback really matters to us, and comments like yours help us better understand how our products fit into real home environments where even small measurements and design placement can make a big difference. We’re grateful you took the time to share such honest insight, and we genuinely appreciate you giving LG the opportunity to be part of your home. If you’d like us to look into this further or walk through installation support options with you, our LG CareQ team would be happy to assist at 1-888-542-2623 or via live chat/email at https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
Nice large Fridge
Much bigger than the old side by side. Bright and easy to find things. Like the big crisper drawers and door compartments. Still adjusting shelves around to accommodate taller containers.
Hi there Krazy! thank you for the wonderful review of your LG LRFLC2706S refrigerator! We are thrilled to hear that the increased space, bright interior lighting, and practical storage features are making it easy for you to find things and stay organized. We appreciate you choosing LG Electronics!
Broke LG Refrigerator!
We are supposed to get a refund on our refrigerator. It took a long time to get LG to process our claim. We are still waiting for a check. Getting ready to contact LG again to try and find out where our money is.