I bought a mini Keurig in January. I’m not a big user, but I wanted a way to nake a quick cup of co for guests. I used it sparingly, every 4-6 weeks. A month ago it wouldn’t brew. It made noise, but nothing happened. I did a couple of YouTube fixes, didn’t help. I called Keurig and instead of telling me how to fix it, they sent me a new one. I was very surprised, but happily.

I bought this coffee maker just a little over 6 months ago and the lift mechanism was defective. I notified the company. Spoke to a very kind and understanding representative. I received a brand new coffee maker, same model and color. Thank you. Now that’s why I’ve been a Keurig customer since 2000.

I find it difficult to pour water into such a narrow spot. It was noisy and took a long time to brew compared to my other K coffeemakers. Even though you sent it to me free of charge because of the difficu;ties with my older one, I am donating the new one to a charity resale store.

We've been using the Mini Plus for a few weeks and are we satisfied with the purchase. Things to keep in mind are: 1. It can only brew 1 cup at a time. You need to refill the water tank before brewing the next cup. 2. There is no attached water storage tank. 3. There is a small storage compartment for storing pods. 4. The unit takes very little shelf place. The only complaint I have is the power cord being a little short.

I had a problem with my Keurig K-Mini and contacted the company. I talked to a very nice representative who took time to listen to my problem. He agreed that it was a problem. Within a few days I was sent a new machine. There was no hassle or trouble for me. Very good service.

This is my second mini. Love the storage container and the quality of the coffee, nice strong brew button, and good temperature of beverage. Two negative issues. It doesn’t fit in the Keurig mini travel/storage case and my worst complaint is the short, I mean short electric cord! I can’t plug it in on my kitchen counter. It is necessary to put something under the coffeemaker to even plug it in.

This is a replacement for a K Supreme that died in 6 mos. The only reason I bought the Supreme was to get brew strength choice....I like strong coffee. I have always used a K Mini and loved them...low and behold I was told Keurig was now making a Mini with a strong brew choice. I LOVE it. My counterspace it happy, I'm happy. Thank You Keurig!

Less than a year ago my daughter got me a Keurig MINI and it was making this weird noise even when it was turned off and unplugged. So I called customer service and although they didn't confirm the address which the first one actually went to my old one, they sent me a new one. It took a little longer than the first one but I couldn't be happier. It's a perfect size for small areas and even the container in the front you can put K-Cups in and it hides them. What more could you ask 4?

We bought this to replace the previous model, which after 4 years had gone kaput. This one seems to work more quickly than the old one, and doesn't make the ghostly noises the old one did when it wasn't in use. After two weeks use on this one, we're very happy with it, and the price has even come down, making it more competitive with other brands that do the same thing. One thing we like about this one is that it has a "bold" setting, which presumably makes the coffee taste more - you guessed it - BOLD. But since we haven't tried it without pushing the "bold" button, we have no idea if it makes a difference. Anyway, it makes good-tasting coffee when using the (Costco) Kirkland "Pacific Bold" brand of K-cup. (There's that word "bold" again. I guess we like that.)

I love my Keurig machine. But I ordered three coffee mugs but they are all red. I don't understand why I can't purchase a yellow or blue mug advertised on the packages of your other machines. I just bought a machine two weeks ago. Why can't I get different color cups. I love the hot chocolate and hot apple cider. What's up with the different color mugs? Why aren't they available for purchase? De