We were expecting a lighter color, this is more like dull blue. Also, a k-cup sample was advertised to come with the one we ordered and there were no samples. It was a gift and we would have bought k-cups to use right away - no where to buy some on Christmas Day!

I appreciate that you replaced my coffee maker with another identical one however, it seems to me that the design of this coffee maker has some flaws even though we have a brand new one and it works we still have difficulty when the water will not come down into the cup Worked around it by adding more water and using 2 cups to collect the coffee but it still has issues and I don’t for see the future of this coffee maker lasting long term. People will get tired of buying it because it has a deficiency, even though it can make a cup of coffee it’s not reliable And coffee pods are wasted as a result.

I am very happy with my purchase and the customer service that I received. The machine is very easy to use and super convenient for busy mornings. The machine is also very compact and easy to maintain. I experienced an issue and customer service took care of it immediately and hassle-free. Highly recommend!

I am relatively happy with the unit. I suggest 1. A cord that is a bit longer 2. Clearer markings for the water levels on the reservoir. I received 2 e-mails about the coffee pods that were promised to be sent free of charge. One had no charge. The second e-mail had the prices. The pods were to be sent as part of my purchase at no added charge and I am standing by that agreement as I know Keurig will. That is why I deal with a reputable company such as Keurig.

These Mini coffee makers are faulty and inconsistently work. They are unreliable. This is my second one this month. The 1st one only works if you don’t insert a K cup in it, and even then it didn’t work most of the time. The second one works typically 2 days out of 5. Keurig is making their products more and more faulty. I can see why so many are giving up on this brand.

I was so impressed with the exceptional customer service that the Keurig representative provided me. Thank you so much for honoring my warranty. It was an easy transaction and I received my replacement Keurig in less than a week! Excellent excellent customer service. I have been a Keurig customer for several years and have tried many different coffee makers but none of them holds a candle to Keurig! Love how hot it gets my coffee. I am a very very very satisfied customer!

I wanted to love my new K-Mini Plus but it doesn't release all of the water into the cup. I have no idea where it goes!! It only gives me about 1/2" coffee in a copy after putting in 12 oz of water. I have tried and tried but it still does not brew properly. I have had to go back to my old Kuerig.

We've been using the Mini Plus for a few weeks and are we satisfied with the purchase. Things to keep in mind are: 1. It can only brew 1 cup at a time. You need to refill the water tank before brewing the next cup. 2. There is no attached water storage tank. 3. There is a small storage compartment for storing pods. 4. The unit takes very little shelf place. The only complaint I have is the power cord being a little short.

I purchased this to replace the Keurig K-Supreme Plus C brewer that lasted me 3.5 years. This new brewer was unsatisfactory. Whereas my previous coffee maker took less than one minute to finish brewing, the new one took at least 2 minutes and 50 seconds to brew. Plus the temperature was never hot enough, and the taste was a bit off, even though I was using exactly the same brand and same flavor of Keurig pods. But the main issue for me was the slowness in brewing. I’ve always wanted to try Nespresso, so this was my excuse.

I am on my third mini Keurig because of problems with the unit. The company is fantastic about replacing a defective unit. They have been over the top with customer service. I cannot say enough about the Keurig organization. I love my mini, I am the only person in my household who drinks coffee. This model is all I need for just two cups of coffee per day.