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Customer reviews for Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box for
Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box
4.7 out of 5 stars
stars
13.1K ratings5,092 reviews
  1. 5 stars82% (10.8K)
  2. 4 stars10% (1,289)
  3. 3 stars4% (466)
  4. 2 stars2% (197)
  5. 1 star3% (358)

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Showing 331-340 of 5,092 reviews
Mar 19, 2025
Reviewer name: dan3367
3 out of 5 stars
3 out of 5 stars review

tissues were not seperated when you removed one..

The problem with the tissues i had when you pulled a tissue out of the box,, they all came out like toilet paper,,I had to use one hand to pull out a amount of a tissue. then use my other hand to tear the tissue apart or off. A real pain mainly when you only had one hand free to remove a tissue.. I bought a pack of 12.. and all the boxes were the same weay..

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're sad to hear this, and can assure you it's not what we'd expect. Quality is important to us, so we'd like to speak with you personally about what happened and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more. Thank you.

Feb 5, 2024
Reviewer name: theycallmedeb
1 out of 5 stars
1 out of 5 stars review

CHEMICAL SMELL DO NOT BUY!

I have purchased four different twelve packs in the last month and return every 12 pack due to a horrible smell!! Every purchase that I made, the tissues had a chemical smell almost like a machine oil. I have never in my life had this issue with the Kleenex brand. These have a new art pattern on the box and I will not make another purchase until the art on the box changes. Maybe then they will be a new lot # of Kleenex and hopefully wont smell so bad. I am literally scared to use them.

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Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're disappointed to hear this, and can assure you it's not what we'd expect. Quality is important to us, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Jan 20, 2024
Reviewer name: Guy with sore red nose
1 out of 5 stars
1 out of 5 stars review

Terrible product from the "Kleenex" brand.

Very thin, and as soft as 400 grit sandpaper. The plastic opening on the box that is supposed to keep the next piece of sandpaper readily available has come off on the two boxes I've opened. Members Mark is far more superior. I'd give 0 stars if possible.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We always want you to have a great experience with our facial tissues, so we're sad to hear this. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Jun 19, 2024
Reviewer name: TAP
3 out of 5 stars
3 out of 5 stars review

Quality control issue

The kleenex tissues themselves are fine, but it is very hard to get just one tissue at a time. If you're holding a toddler with a running nose and you only have one hand you can easlily wind up with 4 or 5 tissues instead of one. Often, you will need both hands to break the string of tissues that try to come out of the box. They need to pick up on their quality control. I will not buy these again.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Thanks you for sharing your experience. Quality is important to us, and we'd like to learn more and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance. Thank you.

Apr 23, 2024
Reviewer name: Birdie
2 out of 5 stars
2 out of 5 stars review

These new ones are BAD

I have been loyal to Kleenex for almost 30 years. I will not buy Kleenex again until they straighten out the problem with the new ones. These particular boxes are terrible. They don't break apart so you get three or four tissues almost every go. Also, the layers separate. It's a very strange combination. I'm very close to just throwing out the package I have. Please fix this so I can have my Kleenex back! Until then, I'll be buying Member's Mark.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We appreciate your loyalty, Birdie, so we're sad to hear about what happened. Quality is very important to us, and this isn't what we'd expect. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Oct 25, 2024
Reviewer name: Amira
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Expensive

Small amount comparing to the price

Helpful?2DZOLPW0UJ5413593313344
Feb 1, 2024
Reviewer name: Frank
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

UGLY

Tissues are fine, but the design on the boxes is ugly. What are you thinking Kleenex?

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Hi Frank. We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out!

Aug 25, 2023
Reviewer name: Scruff
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

No on the box prints

I like the tissues, but not the prints on the box.

Helpful?2DZOLPW0UJ5413593313344
Feb 3, 2023
Reviewer name: PK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex

Like buying in bulk so we never run out

Helpful?2DZOLPW0UJ5413593313344
Aug 12, 2024
Reviewer name: Hicks Dwaine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great.

Works great and you get a lot.

Helpful?2DZOLPW0UJ5413593313344