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Customer reviews for Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box for
Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box
4.7 out of 5 stars
stars
13.1K ratings5,092 reviews
  1. 5 stars82% (10.8K)
  2. 4 stars10% (1,289)
  3. 3 stars4% (466)
  4. 2 stars2% (197)
  5. 1 star3% (358)

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Showing 321-330 of 5,092 reviews
Jun 27, 2024
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Pulls out like toilet paper

We have been buying Kleenex for years. The last couple of purchases have been poor quality. the sheets come out still connected to each other. Do not recommend.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Thank you for sharing your recent experience. We're disappointed to hear because quality is important to us. We'd like to learn more and see how we can help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). We hope to hear from you soon!

Oct 30, 2025
Reviewer name: JJW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Tissue

Great value for product

Helpful?2DZOLPW0UJ5413593313344
Nov 15, 2025
Reviewer name: musicmama
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great value

Always a good product.

Helpful?2DZOLPW0UJ5413593313344
Nov 17, 2025
Reviewer name: Janet C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex

Soft

Helpful?2DZOLPW0UJ5413593313344
Oct 14, 2025
Reviewer name: Paulette Travis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex

Grea value

Helpful?2DZOLPW0UJ5413593313344
Nov 20, 2025
Reviewer name: Daquiz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Tissues

Great tissues

Helpful?2DZOLPW0UJ5413593313344
Oct 26, 2025
Reviewer name: Tammy Heral
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex

Like the large boxes

Helpful?2DZOLPW0UJ5413593313344
Feb 5, 2024
Reviewer name: theycallmedeb
1 out of 5 stars
1 out of 5 stars review

CHEMICAL SMELL DO NOT BUY!

I have purchased four different twelve packs in the last month and return every 12 pack due to a horrible smell!! Every purchase that I made, the tissues had a chemical smell almost like a machine oil. I have never in my life had this issue with the Kleenex brand. These have a new art pattern on the box and I will not make another purchase until the art on the box changes. Maybe then they will be a new lot # of Kleenex and hopefully wont smell so bad. I am literally scared to use them.

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Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're disappointed to hear this, and can assure you it's not what we'd expect. Quality is important to us, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Jan 20, 2024
Reviewer name: Guy with sore red nose
1 out of 5 stars
1 out of 5 stars review

Terrible product from the "Kleenex" brand.

Very thin, and as soft as 400 grit sandpaper. The plastic opening on the box that is supposed to keep the next piece of sandpaper readily available has come off on the two boxes I've opened. Members Mark is far more superior. I'd give 0 stars if possible.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We always want you to have a great experience with our facial tissues, so we're sad to hear this. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Apr 23, 2024
Reviewer name: Birdie
2 out of 5 stars
2 out of 5 stars review

These new ones are BAD

I have been loyal to Kleenex for almost 30 years. I will not buy Kleenex again until they straighten out the problem with the new ones. These particular boxes are terrible. They don't break apart so you get three or four tissues almost every go. Also, the layers separate. It's a very strange combination. I'm very close to just throwing out the package I have. Please fix this so I can have my Kleenex back! Until then, I'll be buying Member's Mark.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We appreciate your loyalty, Birdie, so we're sad to hear about what happened. Quality is very important to us, and this isn't what we'd expect. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.