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Customer reviews for Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box for
Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box
4.7 out of 5 stars
stars
13.1K ratings5,092 reviews
  1. 5 stars82% (10.8K)
  2. 4 stars10% (1,289)
  3. 3 stars4% (466)
  4. 2 stars2% (197)
  5. 1 star3% (358)

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Showing 181-190 of 5,092 reviews
Aug 14, 2024
Reviewer name: Rich Gibson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value

This is an textbook example of economics at work. The larger size costs much less per tissue, even though they are bigger, than the more popular, smaller cube-like boxes. So I buy these as they last longer and you get more for your money. You pay more for the smaller tissues because people like them more. I guess it is esthetics.

Helpful?2DZOLPW0UJ5413593313344
Mar 15, 2023
Reviewer name: bob27
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not as good as they use to be.

These have been very dry and almost powdery lately compared to how they used to be. Also, Sams shipped them by just slapping a label on the plastic wrapper that the boxes come in instead of a normal box. That could have easily gotten broken apart in transit.

Helpful?2DZOLPW0UJ5413593313344
Jan 18, 2024
Reviewer name: Anne
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Bright Boxes, Thin Tissues

These tissues were so thin I had to double up. Recently had a cold and went through 1.5 boxes in one day trying to get more than one blow out of each tissue. Would not buy again. And why can't any tissue company just design normal tissue boxes? I don't need pastel swoops or tropical birds/fruit on my boxes.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Quality is very important to us, so please know this isn't something we'd expect. We want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help!

Feb 15, 2025
Reviewer name: Airy M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good product at a good price!

This is exactly what I want when I buy facial tissue. The boxes hold 160 each as opposed to 120 or 140. They don’t have lotion or anything special, but they’re soft and I can live with the box designs. This is a good deal and I’m happy to have found it at Sam’s!

Helpful?2DZOLPW0UJ5413593313344
Oct 6, 2022
Reviewer name: Old Dutchie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex

how does one really rate facial tissues? For the most part, tissues are tissues, although some tout special additives or stronger strength, they are still pretty much the same. Kleenex seem to be a little softer than some other brands and do what they are supposed to do, catch snot. Kleenex are a good product at a fair price.

Helpful?2DZOLPW0UJ5413593313344
Jan 27, 2025
Reviewer name: SKB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Some unwelcome bits of tissue

Not the quality I’m used to getting with this brand. Some of the tissues have small bits of extra pieces of the tissue in between each one. The problem is you aren’t aware of the excellent little pieces until you have dropped them on the floor or in your lap, etc. Thankfully, the extra little pieces aren’t prevalent but when they appear,mit is aggravating.

Helpful?2DZOLPW0UJ5413593313344
Nov 21, 2025
Reviewer name: TurquoiseStar
1 out of 5 stars
1 out of 5 stars review

Deceptive Pricing Scan and Go at Home

This review is not about the Kleenex. It is the outrageous trick advertising them at $13.94 but when you put it in the cart it is $17.94 without the $4 off. I spent at least 30 mins with 2 calls, first call lost connection. Second call, I asked for a supervisor. She pointed out to me that it was the price for Scan and Go! What a deceptive trick that is! I'm lying on my sofa 30 mins from Sam's Club but the price it shows me is not the price I would actually pay. I should not have to looking at a Scan and Go price. Different pricing for Scan and Go should only be available when you are in the store and you have the app on Scan and Go. The supervisor offered me first a $5 electronic gift card. When I was shocked at that, she offered a $10 electronic gift card. I told her I had no interest in an electronic anything. I felt I should have ben offered at least a $20 gift card for this headache and deceptive practice. For the first time in the more than 10 years I've been with Sam's Club, I am very let down and shocked that they would do this. So, Buyer Beware. If you are trying to order online, the price you get for items may not be the price you actually pay for it. Everybody kept trying to 'assist' me with making the purchase. I would rather pay more for the same item at another store. In times past when I've had to call Customer Service, I had a much better experience. They waste your time, apologizing, talking as much as possible. I want them to get to the point.

Helpful?2DZOLPW0UJ5413593313344
Feb 7, 2024
Reviewer name: K Jaden
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product & nice variety of box colors/designs

Good product and nice variety of box designs/colors. I like the Members Mark brand just as much, if not more, but I get tired of the same colors/designs on the boxes, so I pay more occasionally for Kleenex brand. I prefer the rectangular box (vs square) design of tissues b/c they hold more Kleenex and I don't have to replace boxes as often.

Helpful?2DZOLPW0UJ5413593313344
Dec 15, 2023
Reviewer name: MadMaxx
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Quality and packaging has slipped

They need new machinery… I don’t know what Kleenexes problem has been over the last decade but their tissues Aren’t as wide as they used to be. Their folding machines are also so screwed up that there are crinkles in just about one of their tissues these days. They charge more for smaller tissues that you have to unfold to blow your nose, lol. They get two stars and are below average because their quality has slipped.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Quality is very important to us, so please know this isn't something we'd expect. We want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help!

Feb 20, 2023
Reviewer name: WalmartCustomer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DON'T BUY HERE THEY WILL STEAL YOUR MONEY.

Kleenex Trusted Care 2-ply Facial Tissues, Flat Boxes (160 Tissue/Box, 12 Boxes) worth $54.55 was purchased on November 18, 2022, NEVER delivered. Have been trying to get them to respond for over 2 months. NO GO. they stole my money and the ignore my claim.

Review from walmart.com
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