We're sad to hear this, because we always want you to have a great experience with our facial tissues. This isn't what we'd expect, and we want to learn more and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance. Thank you.

Thanks for reaching out to us here, Bunniewon. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.