We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us. Brother International Corporation offers genuine Brother Products at full manufacturer’s suggested retail price. It is our intention to provide service and a full line of consumables to our customers so that if you cannot find a particular consumable at your local retailer or dealer, you can conveniently purchase them through us. Our dealers and distributors could run, independently, special promotions that sometimes would allow customers to purchase machines and/or accessories at a lower price. We are not in competition with our dealers or distributors.

Hi Kitty, I'll be happy to help you with a higher-yield toner cartridge. Brother manufactures a super high-yield toner cartridge (TN770) that yields approximately 4,500 pages. Your suggestion of a toner cartridge that yields 8,000 pages is important to us. I'll be sure to forward your suggestion to our product development team.

We understand that you are unhappy with your purchase of the Brother TN-760 toner cartridge and we'd like to help. The Brother TN-760 toner cartridge yields approximately 3,000 pages based on the ISO/IEC 19752 testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content. Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage will use much more toner and will shorten the life of the toner cartridge. If you feel that you printed less pages than advertised, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/brother-support

Hi, we understand you are experiencing an issue with replace toner but the toner is still half full. We'd like to help. Click the link below to assist you. https://help.brother-usa.com/app/answers/detail/a_id/64631 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support

We are sorry that you are experiencing print quality issues with your Brother TN760 toner cartridge and we understand your frustration. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support