We are sorry to hear that you are having yield issues with your toner. Stated page yields for genuine Brother cartridges are based on the ISO testing standards. Third-party cartridges sold as “compatible” for Brother printers may not strictly adhere to the ISO Standard to determine their advertised page yields, therefore they may not be comparable to Brother Genuine cartridges. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having print quality issues with the Brother TN760. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.

Brother International Corporation offers genuine Brother Products at full manufacturer’s suggested retail price. It is our intention to provide service and a full line of consumables to our customers so that if you cannot find a particular consumable at your local retailer or dealer, you can conveniently purchase them through us. Our dealers and distributors could run, independently, special promotions that sometimes would allow customers to purchase machines and/or accessories at a lower price. We are not in competition with our dealers or distributors. Due to unforeseen circumstances with our shipping partner, the option for printing a prepaid shipping label is currently unavailable on our website https://www.brother-usa.com/supplies/toner-ink-recycling Brother is dedicated to promoting a sustainable future, and we’re focused on getting the program back up and running as soon as possible. We recommend r to use local recycling options while the Brother program is unavailable. Like Staples, Best Buy, Office Depot, Office Max and many others. I sincerely apologize for any inconvenience this issue may have caused you.