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Customer reviews for Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry for
Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry
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4.4 out of 5 stars
stars177 ratings177 reviews
  1. 5 stars73% (129)
  2. 4 stars14% (24)
  3. 3 stars4% (7)
  4. 2 stars3% (5)
  5. 1 star7% (12)

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Showing 171-177 of 177 reviews
Sep 30, 2024
Lexi
5 out of 5 stars review

Honest review

[This review was collected as part of a promotion.] This dryer is amazing and the design is so sleek I love it

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
Jan 29, 2024
Devoted Samsung User
5 out of 5 stars review

Great features and product

[This review was collected as part of a promotion.] I just bought this and I love it. Especially the smart features.

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
Nov 21, 2024
Body
3 out of 5 stars review

Looks Good

I only had my dryer for a few days. It does not have a drum light. Why such an expensive dryer with no drum light? The timer flucuates as well.

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
reply from Samsung Care

Hi there, We can feel your frustration with this dryer. We are here to assist you. Yes, this model does not include a drum light. Should you still need support with the timer fluctuation, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147711613), and it will help our team pull up your information. ^Rodel

Jul 11, 2024
Justice45
5 out of 5 stars review

Very sleek

[This review was collected as part of a promotion.] Have had this for a couple months, love it alot. Best dryer!

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
Sep 30, 2024
GDH23
5 out of 5 stars review

Excellent Features

Nice machine. Highly recommend would highly suggest

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
Mar 31, 2024
Cody
1 out of 5 stars review

Save yourself

I bought this and the thermal fuse went out in 4 months. Replaced it 3 times in less than a month.

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
reply from SEA Care

Cody, we understand the importance of having a working dryer in your home. Let's get this taken care of. A thermal fuse will blow mainly because of a blocked exhaust vent that prevents hot air from being distributed out of the dryer, causing it to overheat. Follow this guide to help you rectify your concern with your dryer. For reference, please turn to pages 18-19 of the dryer's user manual to confirm if you met the ducting and exhausting requirements for your dryer; pages 30-32 on how to run a vent blockage test, installation check codes, and exhaust dusting guide: https://downloadcenter.samsung.com/content/UM/202312/20231228083929603/OID64646_IB_DV3500C_EN_231222.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147002282, to help our team pull up your information when you message us. Have a great day. -John

Aug 4, 2024
Skye
1 out of 5 stars review

Heating element constantly goes out.

I have had to replace the heating element multiple times.

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
reply from SEA Care

Hello Skye, We recognize the importance of having dependable appliances at home. Let's address this right away. We would love to speak to you to learn more details and determine how we can best assist you with your dryer. Please get in touch with us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147413000) to help our team pull up your information when you message us. Thank you. -Kimberly