Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry for
Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry
4.4 out of 5 stars
stars162 ratings162 reviews
  1. 5 stars73% (119)
  2. 4 stars12% (20)
  3. 3 stars4% (6)
  4. 2 stars3% (5)
  5. 1 star7% (12)

Member photos

  • +74 images
Sort by |
Showing 161-162 of 162 reviews
Aug 4, 2024
Skye
1 out of 5 stars review

Heating element constantly goes out.

I have had to replace the heating element multiple times.

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
reply from SEA Care

Hello Skye, We recognize the importance of having dependable appliances at home. Let's address this right away. We would love to speak to you to learn more details and determine how we can best assist you with your dryer. Please get in touch with us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147413000) to help our team pull up your information when you message us. Thank you. -Kimberly

Mar 31, 2024
Cody
1 out of 5 stars review

Save yourself

I bought this and the thermal fuse went out in 4 months. Replaced it 3 times in less than a month.

Review from Samsung US
Helpful?4VGP8ZS4QTHF13593209108
reply from SEA Care

Cody, we understand the importance of having a working dryer in your home. Let's get this taken care of. A thermal fuse will blow mainly because of a blocked exhaust vent that prevents hot air from being distributed out of the dryer, causing it to overheat. Follow this guide to help you rectify your concern with your dryer. For reference, please turn to pages 18-19 of the dryer's user manual to confirm if you met the ducting and exhausting requirements for your dryer; pages 30-32 on how to run a vent blockage test, installation check codes, and exhaust dusting guide: https://downloadcenter.samsung.com/content/UM/202312/20231228083929603/OID64646_IB_DV3500C_EN_231222.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147002282, to help our team pull up your information when you message us. Have a great day. -John