[This review was collected as part of a promotion.] Washing results are very good with minimal soap.Good to have choice of programs, but seldom use them. WiFi was a problem since the washer kept loosing the network while the dryer did not.Finally seems to be working. Very important so I don't have to go down stairs to check until I am notified it is done.

[This review was collected as part of a promotion.] These are not as quiet as my previous 14-year-old Whirlpools. The thing that bugs me the most is the black strip on the drawers, which makes them look ajar even when completely closed. In addition, from the side, which is the view I have as I enter my laundry room, you can see the metal brackets that attach the drawers to the dryer. The washer and dryer were on display at a big box, but the drawers were not, and they are poorly designed. I would have never bought this set if I had known. Did I mention that the small Tide bottle doesn't fit in the drawer? If you are stacking or have custom cabinets, then fine, but if you need the drawers, do not buy!!! I wish I could attach a photo. You would be as sad as I am right now. Bad, LG!

It's a nice looking machine but only a teeny tiny amount of detergent can be used like a few drops or water leaks out of the bottom. Towels are always needed on the floor at the bottom left corner in front or there's water ruining floors. Repairman that recommended this machine said it's not a mechanical issue or hole in the seal but a concentrated detergent issue. Clothes sometimes smell mustier than before they were washed! Only the heavy duty feature doesn't leak and sometimes that does. Odor if awful even after leaving door open when not in use. I run the tub clean cycle constantly and just bought seal cleaner for the moldy seals around door. It uses very little water so the clothes just keep slopping around in the same dirty water. I want my top load agitator model back!!!

I am so disappointed by this washer. Please be aware before you buy: You cannot disable the "turbowash" button on the normal cycle, so your only options are either turbowash, delicate, or bedding/towels. No such thing as just a normal cycle- it won't allow it. I wish I could return this washer. And btw, the door latch is made of plastic and will break soon- I guarantee it. Why don't they make things to last anymore?

Our washing machine has been leaking out the door since December 2025 (the machine was bought new in September 2025). We have had techs out 3 times since the leaking started and the problem is still not fixed. Scheduling a service tech is a nightmare and takes WAY more time than it should because LG keeps asking for the same information I have already given them numerous times. I would give it zero stars if I could.

The washer and dryer set has a design flaw that you cannot see until the units are installed. The black touch pad is not backlit - so the majority of the words printed on the touch pad are difficult to read without the assistance of a flashlight.... if you don't have a brightly lit laundry area.

I got my washer a month ago and I have spend less time doing laundry than usual, cycles come in less than 30 minutes and so convenient to use with the wireless notification.

[This review was collected as part of a promotion.] So far I am very pleased with my new LG washer. I love the variety of wash options and the capacity of the tub!

[This review was collected as part of a promotion.] bought this washer 3 wks. works fine. my wife likes it. have a small leak, water on the floor, but it's gone now. Haven't had time to inspect that leak...

[This review was collected as part of a promotion.] Came a couple weeks ago as a wedding present absolutely love how fast it does a load and the beautiful finish