High maintenance laundry days and poor cleaning overall. When the machine was brand new the only issue was figuring out which cycles could get enough water in the machine to actually clean. We are fastidious about care for the machine - gasket wiped down every single time, door left wide open, running tub clean on a regular routine, cleaning the filter, using HE detergent carefully measured and borax in with the clothes. I am constantly rewashing things and have gone back to handwashing because the delicate cycle is simply trash - leaves clothes smelling worse and is hard on delicates anyway. What in earth is happening in there?! Not even three years into owning it that sour smell in laundry is persistent - it recedes a little after a tub clean but comes back quickly. And it makes anything with a nap (flannel, corduroy) flat and pilled (plus smelling bad). I guess we will pay for a technician to pull this thing apart and clean it. Making this not at all a good bargain. Will eventually replace with a SQ or find a rebuilt older top loader from a higher quality brand.

[This review was collected as part of a promotion.] I am in love with my new washer! This LG washing machine replaced an old Kenemore that was on it's last leg. I am very happy with the load capacity. It tackles a full weeks worth of clothes for both daughters in one load and we've even successfully washed our king comforter. The load options are easy to choose and also make your own. We tend to wash our items in cold water more often, so we switch it to "normal" and then manually click the water temp button. I've also been able to hit the pause button and throw items in that I missed when I started the load. This is usually within 5 minutes of starting the load. I was leary about front load washers because of the mold horror stories, so I decided to be more proactive and I leave a hand towel in my bin of laundry products to wipe down the rubber casket and door when I am done with my final load of the day. I have worked this machine endlessly for the past 4 weeks and have noticed only one thing that makes me leary and it is the amount of water that is left in the detergent reservoir after the load is done. It's not a lot, but enough to dump several drips out to ensure there's no water just hanging around. If you're not overwhelmed by options, I would totally recommend this washer (dryer set). It's easy to figure out, but I feel like it might overwhelm my mother in-law, who still specifically requests a flip phone when she needs a new cell phone!

[This review was collected as part of a promotion.] We upgraded our laundry set after ours wasn’t getting the job done well and so glad we made the purchase! So many features and it so quiet, very fast wash cycle that doesn’t need a ton of water or detergent, plenty of space to wash and our clothes smell amazing. I hate to say it but I now enjoy doing laundry!

I'm more then happy withy washer its by far the best washer I have had . It cleans clothes extremely well and only thing I don't like is it don't have lights on the inside so you can see your laundry and check on it but still if I could give more then 5 stars I would

This machine is much like our last model which lasted us about 10 years. There are some good changes to the design. The area where the detergent & softener, etc is added appears easier to clean. The number of cycles and choices have increased with an ability to do an extra spin without an added rinse cycle. The noise is moderate much like the previous machine.

[This review was collected as part of a promotion.] We have had it for about a month. I love that you can download the app and it will tell you when it’s done and do diagnostics automatically for you.

[This review was collected as part of a promotion.] So far after a few months use, very impressed. Quiet, cleans clothes very well and lots of features.

I have had an LG in the past but buyers of my previous home made it a point of purchase. Glad I didn’t take it with us as this one is even better, if that it at all possible. Thank you LG

[This review was collected as part of a promotion.] Purchased this and never expected my clothes to be done so quickly. I now get done my chores so much quicker and can enjoy life instead of waiting for wash to be done.

[This review was collected as part of a promotion.] Was so excited with my purchase based on others and suggestions, but the drain pump was faulty from the get go… Here I am two weeks later after spending a good bit of money with a faulty washer