AT ONE YEAR APPROXIMATELY IT STARTED RIPPING CLOTHES AND TOWELS AND WASH CLOTHS. I BOUGHT HD'S EXTRA WARRENTY AND THEY CAME TO INSPECT. FULLY INSPECTED AND COULDN'T FIND A PROBLEM AND THOUGHT IT MIGHT BE CAUSED BY THE DRYER. I'M MAKING AN EXPERIMENT TO PROVE WHICH IT IS. OTHERWISE IT HAS BEEN FANTASTIC FOR THE FIRST YEAR. CLEANS WELL AND IT IS QUIET. IF IT DIDN'T RIP FABRICS, I WOULD GIVE IT A 5 STARS.

[This review was collected as part of a promotion.] We have this washer (and dryer) in both of our homes, we like it so much. Also, in both homes, we have limited depth space, and this washer/dryer set is the most minimal depth space one we could find that was still full size and heavy duty. It's a pleasure to do laundry with it!

[This review was collected as part of a promotion.] The LG washer and dryer is by far the best purchase I’ve ever made !!! The clothes are extremely clean and the dryer is so really innovatived !!! The efficiency of the set is amazing, and I am totally satisfied !!! Thank you LG !! ,

[This review was collected as part of a promotion.] Still trying to figure out the settings and how this washer works. The printed manual is limited and when I have a question I have to look for the QR code and download the info on my phone, which is hard to read. Wish it had printed info regarding USING the machine - the settings, what to use for what type of wash etc. The one page info sheet doesn't have any useful info. Also I never know how long it will run before turning it on. Can't adjust by time. Sometimes a small load will run almost an hour and a large load under 30 minutes. The setting are for different kinds of fabrics but the machine is huge and we don't have that much laundry. Silly to run a separate load for a few towels and then wash my clothes separately too. I combine them but am never sure what setting to use. But it works and plays a cute melody at the end.

[This review was collected as part of a promotion.] Never had a front load until now and I love it. It only takes 29 minutes for normal loads as apposed to an hour on my old top load. Also love the wifi option so I know when it gets done. Overall love the washer. Will more than likely buy the matching dryer when current one needs replaced.

[This review was collected as part of a promotion.] This is our second LG washer/dryer and we have been very happy with the performance on both. They are quiet, have lots of features and get the clothes clean. This washer is WIFI-enabled and sends a message when the cycles finished. Really enjoy that. However with all these features there is NO LIGHT. Which is really annoying when trying to remove small items like socks...it's easy to miss one. If the washer had a light, I would have given it five stars.

[This review was collected as part of a promotion.] We had to return this lg washer (Serial # WM4000HBA) because it leaked around the seal of the door. It was replaced with a new lg washer (Serial #305TNHM00849) on 5-31-23. We love the new lg washer! I swear my clothes come out cleaner and fresher.

Easy to use, easy to select functions, quiet, and really seems to NOT abuse the clothes we wash, and gets them nice and clean. Sad we couldn't get it to open to the other side like we could with the matching dryer, but it's not a big deal. The real test is Time, hope they last

[This review was collected as part of a promotion.] I bought this unit about a month ago and it does a great job cleaning. At first all the options seems a little intimidating but after reading the manual and spending the time to understand each feature it was very easy. I like the connect via WI-FI as it tells me when the load is completed so I can move it to the dryer quickly without forgetting that I did laundry

[This review was collected as part of a promotion.] Best function is the reminder if any issues. The smart phone functionality sent me a prompt that there was an issue with the filter so I opened both the exterior and interior wall vents only to find an overwhelming amount of built up lint from the older machine. Fire hazard avoided! Thank you LG!