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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,120 ratings2,120 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (93)
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Showing 41-50 of 2,120 reviews
Jul 4, 2023
Betreview
3 out of 5 stars review

Verified Purchase

return

[This review was collected as part of a promotion.] We had to return this lg washer (Serial # WM4000HBA) because it leaked around the seal of the door. It was replaced with a new lg washer (Serial #305TNHM00849) on 5-31-23. We love the new lg washer! I swear my clothes come out cleaner and fresher.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from social/LG

Thanks so much for your kind words! Your support means the world to us. We appreciate your support, and we’re thankful for your trust. We hope you’ll come and see us again soon! So again, Thank you for allowing us to change your frown upside down and rectify the concerns regarding your LG Washer. ~Tanisha

Mar 30, 2021
aquart
5 out of 5 stars review

Verified Purchase

Superb cleaning that is gentle on clothes

[This review was collected as part of a promotion.] Worth the wait to get this washer. With all the wash features, you can wash all manner of household linens, from delicates and sweaters to bulky bedding and get a superb clean while being gentle on your items.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jul 5, 2022
Broken LG Washer
1 out of 5 stars review

Verified Purchase

A defective brand-new washer

[This review was collected as part of a promotion.] The first time we used our brand-new washer, it leaked substantially. We had to go through the warranty process, which meant five weeks at the laundromat. When the repairman finally came, he couldn’t repair it on site and has to take it to his shop. He took it apart and discovered that the two halves were not properly sealed. I will never buy another LG product.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from Social Media

We hate to hear this and thank you for you feedback. We will be happy to pass this along.^Sandy

Feb 14, 2022
John77778
5 out of 5 stars review

Verified Purchase

An excellent washing machine!

[This review was collected as part of a promotion.] Our prior washing machine went KAPUT so we bought the LG WM4000HBA washing machine. We've had it about a month now and it is an excellent washing machine. There are many washing machines out there and we feel we made the right purchase. It's got so many great features and it is extremely quiet when it is operating. We are very pleased with this purchase!!!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Apr 16, 2023
Shalala
5 out of 5 stars review

Verified Purchase

Best Washer and Dryer ever !

We have had other brands and this does a great job. We are very satisfied and look forward to many years of use with this. It is an added feature that we have this "smart" washer and dryer paired with our LG TV's and are alerted when the wash is completed, while we are watching a program!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Social Media

Awesome! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. It's our pleasure to provide the best possible products to our customers, and we're glad this commitment was reflected in your experience using the LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HBA. Thanks again for your kind words and for being a fantastic customer! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Jun 1, 2021
Phil3434
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We are renovating our master bathroom and decided to add a washer and dryer into the plans. We researched this purchase for quite a while and decided that the LG product was best for us. We received our washer and dryer and they look beautiful. We are now in the process of installing them into bathroom.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jun 7, 2023
Lepart
3 out of 5 stars review

Verified Purchase

Can’t use the app

After trying over and over and calling support the app doesn’t work. Had to call to register as everything is through the app. There is a light for the “add options” button but it doesn’t light so we were not sure we were doing it correctly. The washer itself is nice and seems to function well but I am not enthused about the presets. Have to change them with every wash. Also need to persuade the door to latch but. Like that it stay wher you want it and doesn’t swing open all the way between washes.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Social Media

Thank you for bringing this to out attention and for providing us with an honest constructive feedback. For basic troubleshooting regarding ThinQ connectivity with LG appliance, please visit: https://www.lg.com/us/support/help-library/thinq-appliance-connection-troubleshooting--20152216855767. Should you need further assistance with this, we would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Kindly send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be happy to see what we can do to help. -Cazz

Jul 24, 2021
GSmith2291
5 out of 5 stars review

Verified Purchase

Love the large capacity and quality.

[This review was collected as part of a promotion.] Old washer (LG front load also) finally needed to be replaced after 8 years. Got this new front load washer with greater capacity and love it. Our washer is treated like a commercial on as it gets used every day. Large family tons of clothes to wash, really does wash for 3 families. Delivery and set up were done quickly. New control panel is nice. Like the changes in part to add soap, bleach and softener. We are so happy with this great washer.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
May 27, 2023
BG23
5 out of 5 stars review

Verified Purchase

We’ll designed for optimum use.

[This review was collected as part of a promotion.] I was first introduced to LG frontload, washer, and dryer in the new condo that I purchased as a vacation home. It was love at first sight, and I liked it so much that I purchased another one for my permanent home. The features are very convenient, giving the user many options when washing and drying. The steam feature. Is a great addition. I would never purchase any other brand but LG.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 14, 2022
ToriT
5 out of 5 stars review

Verified Purchase

My clothes are stain free!

[This review was collected as part of a promotion.] This washer is so much better at getting stains out of my childrens clothing. I love the app that goes with it and the monthly reports it emails me. The only thing I would change is I wish it had the ability to change the default settings for each type of load rather than having to adjust their preset settings every time.

Review from lg.com
Helpful?28QH9LWQUBA813593159306