I couldn’t figure figure out how to get tap cold water when using the Normal cycle. When calling LG the first girl cut me off and the second set me up for an appliance visit. They came out an acted like I was stupid and should have known that you just go to another cycle and then back to RE SET to change the program. It doesn’t say anything about that in the owner’s manual.

[This review was collected as part of a promotion.] I never thought this would be the best thing ever to connect to my washer and see how long is left on the wash cycle or detect a problem with the cycle. Changed my life since the washer is 2 floors under my bedroom!

[This review was collected as part of a promotion.] I find the space is bigger than my previous machine. I was able to do in two loads what would’ve taken me three or four before. That’s a much better use of my time, and a savings of money only running it twice

[This review was collected as part of a promotion.] I really love my new LG washer and dryer! The washer is sooo efficient with water and effective in cleaning old stains my other washer couldn't. It is quiet and the ThinQ app lets me know when the wash is done, thank you. I think the best part though is that you can leave the door open after washing without leaving the washer on. This helps dry out the interior thougroughly without using electricity. My old washer got mildewy and a bit stinky too. You're the best LG!

[This review was collected as part of a promotion.] We purchased this washer in Dec 2021. The ease of using the different cycles is amazing. We also notice that less water and detergent are needed. Our clothes and bed linens are noticeably cleaner!

[This review was collected as part of a promotion.] I have to say I am impressed with this washer, it is a great size, quiet, fast. Does and excellent job cleaning clothes. my only negative is we purchased a pair and the dryer has a led drum light and the washer does not. seems odd when they are a pair.

I bought this washer just over a month ago after doing much research and asking people I know that have LG washers. Not this model, but LG just the same. It has been a treat to use! Its such fun doing laundry now, that I walk around the house thinking," what can I wash today!!!I" HAHA!! I wanted a washer large enough for blankets and comforters. I have used it for blankets and have been very happy with it. I have 2 large dogs and 2 cats, so it was important that the washer could handle extra hair. When I took one of the dog blankets out of the washer, there were several little hair " buttons" that made it very easy to dispose of before putting the blanket in the dryer. I did purchase the matching dryer and had them stacked in my utility room. Very nice even if I need to stand on a small stool to reach the controls. I am not complaining at all, its just a fact. Highly recommend!!!

[This review was collected as part of a promotion.] I recently replaced my nearly 13-year-old red steam washer/dryer set which I dearly loved. Unfortunately the red color was discontinued; I'm getting use to the black steel but my laundry room isn't as cheery. I was terribly disappointed to discover there isn't a tub light because I wouldn't have purchased this model had I noticed prior to install, definitely a mistake. I am impressed with the Turbo Wash, and with the addition of a Sidekick I'm done with laundry in half the time. I also really like the Thin Q app, being able to check the status of my laundry from anywhere and the notifications are so helpful. I loved my old set and didn't think I'd notice a difference in performance but I definitely do. Hoping this set is as reliable as my last!

[This review was collected as part of a promotion.] I love this machine, and all it’s settings. The prewash detergent compartment for the extra wash I love my husbands uniforms. The extra large drum is great fro my bedding as well. The only issue is the smart wifi wash. I haven’t quite figured that out yet. Not as instructions states. Does not have a button, or light that comes on to set this. There is a delay button, so I’m sure this is involved, but not mentioned in instructions. I’m supposed to work the machine from my iPhone. When I get time I need to call support.

I've had this washer for a few weeks. The combination of the turbo wash and the nearly dry spin works for my every day pet messes. The app is an excellent addition, I can see from anywhere in my house when my load will be done. It also let's you download different washing programs, but I haven't had a need to use it yet.