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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,107 ratings2,107 reviews
  1. 5 stars78% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (88)

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Showing 11-20 of 2,107 reviews
Jul 27, 2021
Jenmc
5 out of 5 stars review

Verified Purchase

LG does it again!

[This review was collected as part of a promotion.] This is my second LG washer. My first set I had for over 10 years with no issues. So I went back to LG again and I’m very happy. The AI technology makes it really efficient. What used to take 15 minutes to wash may now take 23 minutes because it has better detection of load size and water usage. I also love the Wi-Fi and app sync. It sounds silly, but getting a notification when the cycles are done means the clothes don’t sit. Love that. Here’s to at least another 10 years with this set.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Oct 3, 2023
BigDog66
3 out of 5 stars review

Verified Purchase

Ok product. LG hasn’t gone the extra step. JB

[This review was collected as part of a promotion.] Product works well however LG seems to be going on the cheap by not including a light inside the washer when you open the door. Also no lighting in the display panel makes it difficult to read the settings you desire if you store the machine in an area that has low external lighting.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hey there! We see we have fallen short of your expectations and hope to improve for you. We would love to hear more about the light and settings to better fit in your home! http://spr.ly/6425uecZT ~Tegan

Jun 15, 2023
Appliance Technician
5 out of 5 stars review

Verified Purchase

Quiet and Effective

[This review was collected as part of a promotion.] We've had this unit for about a month and we're still amazed at how quiet it is. The quick wash with an extra rinse does well on quite a few of our loads. I had heard good things about LG's washers from some of my co-workers so we opted to try one when our 11yr old unit disintegrated. We have a large family, so it will get a lot of use. It will be interesting to see how it holds up. The only thing that we wish it had that we miss from our old unit is that it doesn't give an ETA when selecting most cycles. It needs to go through

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Social.

Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Jul 17, 2021
Joie888
4 out of 5 stars review

Verified Purchase

Good looks and performance

This is a recent purchase so I can’t speak to the durability of this product, but so far I am satisfied. I have gotten an error message when using early on, but just reset and it resolved. Hoping that this product will live up to the testimonials I reviewed prior to purchase/

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 23, 2021
Supermom88
5 out of 5 stars review

Verified Purchase

Gets clothes clean fast but needs hammer Arrestors

[This review was collected as part of a promotion.] Bought this in Nov but delivery was delayed about a month or so. Our other appliances are all black but we had to settle for black steel which is dark gray. The glass doors help it blend in and are a quality touch. Washer works great and is very fast. 29 min for a load and uses very little water. Huge capacity. Lots of settings. Requires phone app to access online features and add settings even though is wifi enabled.This washer requires Hammer arrestors to be installed on your water pipes-this should be told up front, and is my main complaint. The violent on and off shakes the pipes. The clothes stick to the drum when finished and you have to peel them off. The washer sticks out a bit further into the room than the Frigidaire it replaced, partly because the drum is larger but there is also a large gap at the top/wall that is a clothes trap for things to fall behind. The Frigidaire had a "shelf" that stuck out above the hoses and was close to the wall. The side handles are a great idea to help move and position washer.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jun 28, 2022
Tony8920
5 out of 5 stars review

Verified Purchase

Great Washer

[This review was collected as part of a promotion.] I've had this washer for about a month and so far it works great. I wasn't sure if the Turbo Wash would be worth the extra money, but it is. I really cuts down on the time it takes to do a cycle without sacrificing your clothes getting clean. The app that you can use on your smartphone is handy, but it had some quirks to get it paired with the washer. Once set up on the phone, no problems. The washer is very quiet and it doesn't stick out so far into the room compared to some others, which was one of the deciding factors in getting this one. The front of the washer has a smoke colored cover on the door, which I'm not sure I like or not. It's a little too dark so you can't see very well whats going on in the washer. However it makes the front of the door perfectly flat and looks sleek. The inner window is actually tempered glass and not acrylic which is impressive. All in all very impressed with the washer so far. Cleanliness of the clothes is far superior to the HE top load washer it replaced.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jul 27, 2023
Linda Ba
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I purchased this washer about 2 months ago and am impressed with its efficiency. The clothes come out very clean and spun. The only somewhat negative is that clothes seem to gravitate to the back of the drum so I need to bend more. Washer is on a pedestal so that isn't a big problem. Really like the washer and dryer.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 7, 2023
carmin
4 out of 5 stars review

Verified Purchase

Nice, but maybe too many features

[This review was collected as part of a promotion.] Since starting to use this washer, my clothes have smelt so much better. However, I feel like the wifi/app compatibility is trying to collect a lot of data on me, rather than being a convenience. I also had issues with the delivery people rescheduling and not contacting me, everything had to be initiated on my end.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Social Media

We’re so glad you had a great experience using your LG C4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HBA. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Thanks for choosing LG! If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Danee

Apr 14, 2021
Iesha
5 out of 5 stars review

Verified Purchase

Amazing!!

[This review was collected as part of a promotion.] Ive always wanted and nice washer and dryer and omg! So glads i got these. This washer has a large capacity and wi-if smart! It has fabrics sensor and turbo wash technology. My big loads are finished in less than 30 mins. The design of these washer and dryers are simply elegant.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Sep 4, 2021
Melinyork
5 out of 5 stars review

Verified Purchase

Laundry is no longer a dreaded chore!

[This review was collected as part of a promotion.] We have had our washer for two weeks and so far I am impressed by it's performance. It is great at removing stains. It doesn’t take very much detergent. A little goes a long way! It has made doing laundry much less of a chore! Thank you!!!!

Review from lg.com
Helpful?28QH9LWQUBA813593159306