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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,871-1,880 of 2,110 reviews
Mar 8, 2021
1Dano1
5 out of 5 stars review

Overall good washer with nice features

[This review was collected as part of a promotion.] We have used the washer quite a bit lately, and it does a really nice job on all types of clothes and various settings. So far, we have had no issues and are very pleased with our purchase. Also, the optional pedestal does a good job of raising the machine to a more comfortable height.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Feb 7, 2021
BobandCathy
5 out of 5 stars review

Everything we hoped for.

[This review was collected as part of a promotion.] We purchased this washer 6 weeks ago and have been very satisfied with its performance. It took a while to get used to all the modern features but we have already become spoiled with the technology. Thanks for a wonderful product at a reasonable price. “Received Sweepstakes Entry for Review”

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Feb 27, 2021
Louie777
5 out of 5 stars review

Great washer!

[This review was collected as part of a promotion.] I've had the washer for about a month and I absolutely love it. All features are very easy to use. It's also very quiet and has never had an unbalanced load. So happy I purchased this LG washer and dryer.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 2, 2021
Michele7
5 out of 5 stars review

Great washing machine; nice and simple

[This review was collected as part of a promotion.] I bought this to replace a giant Samsung that was incredibly over-engineered. The previous owner had installed it. It was too "smart," which made it difficult to control the type of cycle I wanted. It had a million different buttons. In addition, it was huge! I'm 5'8", and I could barely reach into the bottom to retrieve damp clothing to move to the dryer. I wanted a more basic machine. This fits the bill. It's nice and sleek looking. A simple knob, and it has every cycle you could want. Great price, too.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Apr 11, 2021
Amelia23
5 out of 5 stars review

Very Impressed

[This review was collected as part of a promotion.] I bought this washer and stand about six weeks ago, and have been very pleased ever since. The Turbo Wash & Steam settings are especially nice. The work clothes that are washed are always very stinky & dirty, but the washer does an excellent job of getting everything clean.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Feb 13, 2021
Shele
4 out of 5 stars review

[This review was collected as part of a promotion.] I purchased this washer over a month ago and so I am happy with it. I gave it 4 stars mainly because of the app and support. I have an iPhone and they don’t seem to like each other. It took way too long to get it connected and when the connection was lost another time consuming chore. I had to use the help of utube to connect them. For me the technology with the app isn’t worth paying for.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jan 16, 2025
Highstk
5 out of 5 stars review

Great machine

I've had this machine for 7 weeks. It washes very well, is reasonably quiet, and uses very little detergent. I'm using about 3/4 of a tablespoon on most loads to keep the suds down. Initially there was a strong chemical smell but that has finally dissipated. I always leave the door and the detergent drawer open when the machine is not is use. It replaces a similar LG that was 12 years old and failing.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Team

Hey there—we love hearing how well your LG washer is keeping up with your needs! Super clean performance! 🧺✨ It sounds like it's really hitting the mark with its efficiency and detergent-saving features. Thanks for letting us know about the initial chemical smell—we're glad to hear that it dissipated quickly. If you ever need help or have more feedback to share, you can reach us on social media @LGUSSupport! 😊 *Joseph

May 30, 2024
linbo
3 out of 5 stars review

Not recommend shopping LG washer online or Sam's

Put an order of LG washer online on April 22, and it was said that it will ne delivered by May 9. Made several to Sams and LG, be told it was delayed and scheduled to deliver on May 29. May 29, no phone call or messages or email tell me the exact time to deliver. Afternoon called LG again and was told it was already delivered. Are you kidding me? I am working out of home, and it was delivered? When back home, a notice from Hub Group told me they tried to deliver at 10:40am, of course, they missed me because i am working. And give a 800 number to call for reschedule. But tried to call this customer service number several times, only Heard music no human. Sams, LG and Hub group kicked ball each other, never solved it till now. DON'T ordered LG washer from Sam's club online. So bad experience.

Helpful?28QH9LWQUBA813593159306
Mar 3, 2021
HMPM
4 out of 5 stars review

[This review was collected as part of a promotion.] It washes fine. Don’t like the way you have to layer the clothes . Haven’t made any changes to the regular cycle because there are no instructions in the book for it. You have to download a pdf for that info and I have not been able to do .that. Couldn’t talk to anyone at their support place - all on line communication

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Aug 10, 2023
LA Customer
3 out of 5 stars review

Gets Clothes Clean but not Quiet at all

I usually have a lot of confidence in LG products. Have LG products in one of our properties and all have been reliable and lasted a long time. I received this washer yesterday. The tub smelled strongly of chemicals. Had to do about 5 loads before the chemical smell dissipated. Seems to get the clothes really clean though and gets out stains. The washer is no quiet at all. Really disappointed about that. Noisier than our old one.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Social Media

We appreciate your trust in LG products and thank you for choosing our appliances for your property. We're sorry to hear about the initial challenges you've encountered with your new LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HBA washer, but we're glad to hear that it's performing well in terms of cleaning and stain removal. The initial chemical smell you experienced is not typical and could be related to the manufacturing process or packaging materials. We apologize for any inconvenience this may have caused, and we're pleased that the smell has dissipated over time as you've used the washer. Regarding the noise level, we apologize for the disappointment you've felt. While appliance noise levels can vary, we're committed to ensuring your satisfaction. If the noise is causing concern, we recommend checking the washer's installation and ensuring it's level and stable. If the noise persists or if you have any further questions or concerns, please reach out to our customer service team at 800-243-0000. They're here to assist you and provide guidance on how to best address the noise issue. Thank you for sharing your feedback, and we're dedicated to continuing to provide you with reliable and high-quality appliances. Your satisfaction is important to us, and we're here to support you throughout your ownership of the washer and beyond. ^Danee