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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,121 ratings2,121 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (94)

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Showing 1,881-1,890 of 2,121 reviews
Mar 11, 2021
Boone68
1 out of 5 stars review

WiFi not working

[This review was collected as part of a promotion.] I purchased the washer 3 weeks ago. I am very satisfied with the performance of the washer to clean laundry but very disappointed that the WiFi feature does not work. After several phone calls to technical support and a service, the WiFi is still not operating.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 13, 2022
Rmil2408
2 out of 5 stars review

Replaced my 2.5 year old LG front loader with this

After scoring a great deal on a new set we decided to replace both the matching washer and dryer. The new Dryer is much quieter and more efficient. This washer however has been a big let down! The turbo wash feature makes some really strange and obnoxious noises. The cycles are faster but the clothes don’t clean as well and don’t come out as dry as with the previous model. I regret the purchase of this washing machine.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Dec 2, 2020
Dumbo0406
5 out of 5 stars review

Works beautifully and looks great

[This review was collected as part of a promotion.] So happy we purchased these LG washer and dryer. They work so well and look so sleek and modern in my home. The features they come with are fantastic and very easy to use. These won't be my last purchase of LG products.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jan 22, 2024
WM27
1 out of 5 stars review

No customized settings

You customize a wash cycle on this machine or in the app. It chooses every function for you. It's honestly unbelievable you can't set your own wash cycle. I never would have bought this washer if I knew that. In addition, their app to control the device takes so much personal data including the last website you visited.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hi there. We understand you're not satisfied with your Front Load Washer's cycle options and would like to learn more. So that you can help us identify areas that need improvement in this front load model, please let us more here: http://spr.ly/6422TQyJp. Feel free to be as detailed as possible! As a company that constantly seeks innovation, we value your feedback and your submission would be greatly appreciated. Please feel free to check out the cycle modifier options available for this washer on page 29 of the manual. ^Chris

Jan 6, 2025
Heath1018
2 out of 5 stars review

Not sure yet.

I've only run about six loads in the past few weeks. The clothes seem clean but I'm concerned that there's moisture left in the front door seal and in the detergent cups. I've never had a front-loader before. Is this normal? And I'll never need most of the features and certainly not the wifi enabled ones!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG

Hello Heath. Thank you for taking the time to share your experience. It's great to hear that your clothes are coming out clean. Your concerns about moisture in the door seal and detergent cups are completely valid. To assist you, please reach out to our social media account @LGUSSupport, and our team will be more than happy to assist you further with your concerns and explore options for resolution. Your feedback about the features is also appreciated—we want to make sure our products meet your needs. Thank you again for your review and for choosing our product! ~Ken

Jul 8, 2024
Angelus66
5 out of 5 stars review

Great wash, quiet and love the app!

[This review was collected as part of a promotion.] We had our previous LG washer for years and it was extremely reliable, so naturally we wanted to go with LG once again. And we are not disappointed, its works perfectly and it is much quieter than our previous washer. Love the Bluetooth and app features, I will never forget that I have clothes in the washer again with the push notifications that are send to my phone.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Apr 15, 2021
flkayak
5 out of 5 stars review

Fantastic features and stacks!

[This review was collected as part of a promotion.] This washer actually makes it enjoyable to do laundry and it is super efficient. The allergy setting is perfect for doing the sheets and pillows, and with the wifi I always get a reminder when it is time to switch the load to the dryer. Being able to stack the washer and dryer was important because I wanted to minimize laundry space in the garage.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 3, 2021
HMPM
4 out of 5 stars review

[This review was collected as part of a promotion.] It washes fine. Don’t like the way you have to layer the clothes . Haven’t made any changes to the regular cycle because there are no instructions in the book for it. You have to download a pdf for that info and I have not been able to do .that. Couldn’t talk to anyone at their support place - all on line communication

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jan 2, 2021
mcm2020
5 out of 5 stars review

Great Washer! We love the features

[This review was collected as part of a promotion.] We bought our LG washer and dryer in November, so we have been using them about 6 weeks. Both are very easy to operate, and our clothes come out clean/dry. I like all the different cycles, especially the "Towel" cycle on each. Great machines!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jan 16, 2025
Highstk
5 out of 5 stars review

Great machine

I've had this machine for 7 weeks. It washes very well, is reasonably quiet, and uses very little detergent. I'm using about 3/4 of a tablespoon on most loads to keep the suds down. Initially there was a strong chemical smell but that has finally dissipated. I always leave the door and the detergent drawer open when the machine is not is use. It replaces a similar LG that was 12 years old and failing.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Team

Hey there—we love hearing how well your LG washer is keeping up with your needs! Super clean performance! 🧺✨ It sounds like it's really hitting the mark with its efficiency and detergent-saving features. Thanks for letting us know about the initial chemical smell—we're glad to hear that it dissipated quickly. If you ever need help or have more feedback to share, you can reach us on social media @LGUSSupport! 😊 *Joseph