[This review was collected as part of a promotion.] We bought this washer a month ago. It cleans better than any front loader we have ever owned. It is relatively vibration free and offers advanced features like turbo and steam wash. You can also download custom wash programs for things like wool sweaters. It is controllable via Wi-Fi as well.

[This review was collected as part of a promotion.] This washer was purchased the last of January and we four adults are still arguing about operating instructions. The section (Page 16-Add Cleaning Products) is a real winner, it says NOTHING. Add proper amount of detergent, if desired, and add bleach or fabric softener to the appropriate areas, Now those cryptic statements are not conducive to general public understanding. Under "Adjust Settings" there isn't one word on HOW TO change the cycle modifier or the cycle options. I believe the washer get the close clean but I can't tell until I find out where to add the detergent. I can't wait till the pump filter needs cleaning.

[This review was collected as part of a promotion.] The best! I throw everything in. I use to go to the laundry mat with my comforters, pillows, etc.. Not anymore. Everything fits! And washes nice and clean. Very happy with my new LG washer and dryer!! And the WiFi is great too. I can be upstairs and see if the washer, or dryer have finished washing or drying with the LG app on my phone! So cool!

The LG 4000 washing machine is frustrating because I want to quickly select particular water fill amount, temperature, spin speed, amount of time for cycle, etc. and I find myself dialing through all the different cycle options to find out which ones have the temps and options I’m needing. Then once a type of cycle is selected, I can only change a few of the options but not all, and it takes a few minutes after starting to find out the cycle duration- so then I often press stop and start over if it is estimated to take too long (over an hour or so). The washer is also noisy throughout the cycles. Disappointed.

[This review was collected as part of a promotion.] Old top loader was just not doing it's job anymore. Spin cycle left clothes sopping wet. This new front loader does an excellent job on wash AND spin. An added feature is the wifi which alerts your phone when the cycle is finished. No more running to basement to check on cycle only to find it's not. It even gives a 5 minute heads up (can be turned off). Would I buy again? YES! In a heartbeat.

[This review was collected as part of a promotion.] Good looking, works beautifully, awesome features. I was excited when my old washer finally stopped working, because it meant I could get the LG washer I’d had my eye on. It didn’t disappoint. I’m glad we got the ThinQ technology. It is so freaking cool that I get notified on my phone when a load is done, I have more wash options in the app, and if there are any issues I could check diagnostics. Now just waiting for my old dryer to break so I can get the set...

[This review was collected as part of a promotion.] First new machine - used to old school very simple ones in the past. the screen and settings at first appear overwhelming, but after a little reading, testing and observation it's really quite simple! Basic app lets you see settings and time left no matter where you are, which is a little helpful.

I order both the dryer and the washer and up until last week I thought the washer might be the first LG appliance that was not horrible. Yep in typical LG fashion they didn't let me down by delivering another product that fails. The washer seal started leaking and I had to have the appliance store come out and replace the seal. While replacing the seal the tech had a bunch of issues getting it to work with CL constantly showing. After an hour he finally got it working. Will see how long this product lasts, but if it's like the last 5 LG appliances I owned... it will be dead next year.

I did extensive research before purchasing and went with this model because of the great reviews. That was a mistake. I have had the washer for less than a month. The clothes are soaking wet at the end of the cycle. I have to run a separate spin cycle after every load and they are still too wet to put in the dryer. Often times there is standing water in the bottom of of tub. The unit was professionally installed less than a month ago so I do not believe it is an issue with the drain hose. I have followed all of the trouble shooting steps and the issue persists. I do like the app and some of the features, but I regret not sticking with the brand I used to own.

[This review was collected as part of a promotion.] This unit is a serious upgrade from my previous washing machine, so that is the reference point for everything I’m about to rate. It is quiet, it is fast it is effortless to use and I love the maintenance reminders and the ability to download custom wash cycles. This really is a great machine and worth every penny.