Love the size and look and function of this machine. It requires extra effort to keep the door and its seal dry and prevent a musty odor in the drum. We are currently drying the door’s window and seal with a towel and leaving the door wide open overnight each time we wash. We weren’t expecting this inconvenience. Really like the way it pairs with the dryer to automatically select a dry setting.

We bought this and it does not completely drain all the water out even at high speed spin. We had it replaced and the second one has the exact same problem. This is our 3rd LG front load washer we bought over the years and the other two had no problem draining the water out. we now are waiting for a repair man to come to see what the problem is.

the product is good but the installation service need to be improved. The dryer and washer were installed in opposite positions, very inconvenient! called the delivery/ installation team several times, was told they will schedule a service but never show up. frustrated for months.

[This review was collected as part of a promotion.] We bought this washer two months ago when our washer from the competition suddenly stopped working. We are very happy with this washer, especially the fact that it is almost a set it and forget it. No more waiting for the rinse cycle to add fabric softener. Great product. Thank you LG. We also bought the matching dryer in order to stack both.

[This review was collected as part of a promotion.] Bought yhis a couple months ago and we could not be happier. It doesn't use much water or electricity compared to other machines I've used. And the heavy-duty and sanitizing features are amazing. I'm looking forward to trying the remote features.

I bought the washer and dryer. And they work great. I had the same brand before and they last lasted years. But moved and needed to get another set there is only one thing I find inferior and that’s the fact there’s no light in the washing machine yet they’ve put one in the dryer. I’ve never had a check and uneven load in the dryer, but I have in the washer and without a light. It’s really difficult to see inside what’s going on.

[This review was collected as part of a promotion.] This machine replaced one that I’d had for 15+ years. It was still working, but the dryer broke so I replaced them both. I loved my old LG and expected the best from this one. So far I’m not disappointed. Install was quick and done well. Laundry all caught up. Sheets clean delicates look great. Machine quiet, looks great.

[This review was collected as part of a promotion.] The machine seems to be working well so far, it definitely is gentler and better at removing rinsing then my old machine. I do wish the settings were easier to understand, and lg explained exactly what they do and don't do. For instance turbowash, it makes a cycle shorter and soaks faster and rinses better, I wish thy explained what scenario you would turn it off? It seems many of the modes overlap and do the exact same thing, just with different cycle names. Also the phone app has some issues and is not intuitive.

Purchased to replace our 15-year-old LG that finally gave out. Love this washer and the way it varies the time needed for cleaning depending upon load size. Using less detergent than previous washer and clothes are looking cleaner Don't find the wi-fi to be of much value though

[This review was collected as part of a promotion.] I did a lot of research before I purchased this washer and it paid off. It does a great job at cleaning all types of clothing and uses very little detergent and water.... I saw a considerable drop in my utilities.