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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,801-1,810 of 2,110 reviews
May 12, 2025
baconfiend67
3 out of 5 stars review

very faulty door lock feature

The door lock feature is highly annoying. It stays locked far too long. And sometimes, even when you're putting in another load, once you re-close the door, it locks again. Tonight I forgot to put the pod in, did not hit start, just tried to reopen--nope, locked again. The idea that the "fix" for this is to unplug it is unacceptable. I'd have to be a contortionist to the reach the plug in our washer closet. Also the door STAYS locked long after the lock light is out, which if memory serves is in the owner's manual. Not sure why they would ever put out a washer that they know does that.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Thanks for sharing your feedback, we understand how the door lock timing can feel restrictive, especially during quick load adjustments. The lock is designed as a safety feature, but it should also support ease of use. We’d like to take a closer look at your model to see if there are any updates or setting adjustments that could help improve your experience. Send us a message through social media @LGUSSupport for assistance! ^Jose

Jul 6, 2024
JoePags001
5 out of 5 stars review

Great Product!!!!

[This review was collected as part of a promotion.] I did a lot of research before I purchased this washer and it paid off. It does a great job at cleaning all types of clothing and uses very little detergent and water.... I saw a considerable drop in my utilities.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Feb 24, 2024
pokeyt
4 out of 5 stars review

Pleased with the washer

[This review was collected as part of a promotion.] I purchased this washer to replace a 13 year old LG front loader that had died. Overall I am pleased with the washer. I didn't give it 5 stars because it could use an internal drum light. Also, it would be nice if the download cycle option in the ThinQ app would allow me to create a custom cycle instead of just downloading from a predefined list of cycles.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jul 16, 2024
Ole Man Dave
5 out of 5 stars review

Great Improvement.

[This review was collected as part of a promotion.] I bought this new washer in May 2024. It has worked flawlessly and it is very dependable. This new washer is an improvement over the other LG washer is have or had as they have correct the issue of water hammer from the fast closing water valves. Great improvement.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Sep 13, 2021
Xplzit
5 out of 5 stars review

My Clean Clothes X-Perience

[This review was collected as part of a promotion.] I purchased my LG Washer & LG Dryer on August 18, 2021. It was delivered and installed on September 2, 2021. Mine was installed as a stackable unit. I absolutely LOVE the way it washes and dry's my clothes. I'm very tech oriented, so the APP functionality is right up my alley. I totally recommend this product.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jan 22, 2021
Okieshooter
4 out of 5 stars review

Excellent job cleaning laundry in less time.

[This review was collected as part of a promotion.] I’m still learning. It is quiet and does a great job cleaning our clothes. The cycles take less time so I assume require less water and electricity. The cons I have are: The end of cycle signal is difficult to hear, even in close proximity, though I have excellent hearing. I would love a lighted drum. The glass is so dark you cannot see inside as the clothes are washing. I bought a flashlight so I can see inside. Why? Because I want to know how the machine is operating. The display panel is a little dim and difficult to read. The design is very plain, without much character or flair. My Whirlpools were much classier in appearance. Overall, I am very happy with this washer and would recommend it to a fiend.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 2, 2022
8david5
1 out of 5 stars review

Broken beyond repair after 3 years of light use

[This review was collected as part of a promotion.] Bought three years ago. Used once a week at most through that time period (i.e. ~100-150 times). Now totally broken beyond repair. Repair company said LG frequently have this problem. Way to expensive for this level of reliability.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from Social Media

Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy

Feb 7, 2021
BobandCathy
5 out of 5 stars review

Everything we hoped for.

[This review was collected as part of a promotion.] We purchased this washer 6 weeks ago and have been very satisfied with its performance. It took a while to get used to all the modern features but we have already become spoiled with the technology. Thanks for a wonderful product at a reasonable price. “Received Sweepstakes Entry for Review”

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jun 10, 2021
Kathy8222
3 out of 5 stars review

Wash water

[This review was collected as part of a promotion.] I had of before. Great. Sold my units with my house. Had to buy a new set. Got this pair. Clothes are war hot when done. Washing in cop or tap water no steam. Tried everything. Glasses steamed up when opening door. Top of unit was warm after three loads of testing it. Got a replacement unit and it seems the same. What can I be doing wrong?

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 27, 2023
Chaines
5 out of 5 stars review

I am 68 years old and need to go to clothing schoo

I am very pleased with WH400HWA washer I does what is says. The deliver company lied that we were not home. So we sat home for three days not a great start. The soap dispenser has a faulty design. Need to remember not to open it all the way. We have the cleanest floor for all the messes I cleaned up it because it dumps all the soap on the floor I have saved much money not using bleach. Not because we don"t need it, when we do we have bleach spots our clothes. We love our washer I just need some learning

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from VXI Austin

Hey there, Chaines. Thank you for taking your time for leaving us a review on this LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash. We're saddened to hear of your experience with the our partnered delivery company provided. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony