The door lock feature is highly annoying. It stays locked far too long. And sometimes, even when you're putting in another load, once you re-close the door, it locks again. Tonight I forgot to put the pod in, did not hit start, just tried to reopen--nope, locked again. The idea that the "fix" for this is to unplug it is unacceptable. I'd have to be a contortionist to the reach the plug in our washer closet. Also the door STAYS locked long after the lock light is out, which if memory serves is in the owner's manual. Not sure why they would ever put out a washer that they know does that.

[This review was collected as part of a promotion.] I did a lot of research before I purchased this washer and it paid off. It does a great job at cleaning all types of clothing and uses very little detergent and water.... I saw a considerable drop in my utilities.

[This review was collected as part of a promotion.] I purchased this washer to replace a 13 year old LG front loader that had died. Overall I am pleased with the washer. I didn't give it 5 stars because it could use an internal drum light. Also, it would be nice if the download cycle option in the ThinQ app would allow me to create a custom cycle instead of just downloading from a predefined list of cycles.

[This review was collected as part of a promotion.] I bought this new washer in May 2024. It has worked flawlessly and it is very dependable. This new washer is an improvement over the other LG washer is have or had as they have correct the issue of water hammer from the fast closing water valves. Great improvement.

[This review was collected as part of a promotion.] I purchased my LG Washer & LG Dryer on August 18, 2021. It was delivered and installed on September 2, 2021. Mine was installed as a stackable unit. I absolutely LOVE the way it washes and dry's my clothes. I'm very tech oriented, so the APP functionality is right up my alley. I totally recommend this product.

[This review was collected as part of a promotion.] I’m still learning. It is quiet and does a great job cleaning our clothes. The cycles take less time so I assume require less water and electricity. The cons I have are: The end of cycle signal is difficult to hear, even in close proximity, though I have excellent hearing. I would love a lighted drum. The glass is so dark you cannot see inside as the clothes are washing. I bought a flashlight so I can see inside. Why? Because I want to know how the machine is operating. The display panel is a little dim and difficult to read. The design is very plain, without much character or flair. My Whirlpools were much classier in appearance. Overall, I am very happy with this washer and would recommend it to a fiend.

[This review was collected as part of a promotion.] Bought three years ago. Used once a week at most through that time period (i.e. ~100-150 times). Now totally broken beyond repair. Repair company said LG frequently have this problem. Way to expensive for this level of reliability.

[This review was collected as part of a promotion.] We purchased this washer 6 weeks ago and have been very satisfied with its performance. It took a while to get used to all the modern features but we have already become spoiled with the technology. Thanks for a wonderful product at a reasonable price. “Received Sweepstakes Entry for Review”

[This review was collected as part of a promotion.] I had of before. Great. Sold my units with my house. Had to buy a new set. Got this pair. Clothes are war hot when done. Washing in cop or tap water no steam. Tried everything. Glasses steamed up when opening door. Top of unit was warm after three loads of testing it. Got a replacement unit and it seems the same. What can I be doing wrong?

I am very pleased with WH400HWA washer I does what is says. The deliver company lied that we were not home. So we sat home for three days not a great start. The soap dispenser has a faulty design. Need to remember not to open it all the way. We have the cleanest floor for all the messes I cleaned up it because it dumps all the soap on the floor I have saved much money not using bleach. Not because we don"t need it, when we do we have bleach spots our clothes. We love our washer I just need some learning