I order both the dryer and the washer and up until last week I thought the washer might be the first LG appliance that was not horrible. Yep in typical LG fashion they didn't let me down by delivering another product that fails. The washer seal started leaking and I had to have the appliance store come out and replace the seal. While replacing the seal the tech had a bunch of issues getting it to work with CL constantly showing. After an hour he finally got it working. Will see how long this product lasts, but if it's like the last 5 LG appliances I owned... it will be dead next year.

About week 6 after delivery we notices water stains on the run coming from under the washer. Turns out the water hose from behind the soap trays wash leaking and a service call was required. Problem was fixed but now we need to have the rug replaced. To do that the washer/dryer and several cabinets must be removed from the room.

[This review was collected as part of a promotion.] We have had this unit for about a month now, and are very happy with the results it produces! After much research, we went with the front loader for efficiency and environmental reasons. The LG unit is easy to use, and get clothes super clean with little fuss. So far, so good...thanks!

[This review was collected as part of a promotion.] I purchased a front load washer and dryer in April. The dryer thru a code. Had have a repairman out. My washer we t our 2 and a half weeks ago. A repairman came out over a week ago and need another part to fix. Over a week later part came in but waiting repairman availability, which is this Friday. I’m currently out the laundromat (3rd time).

[This review was collected as part of a promotion.] I researched washer and dryers for the best quality and features that will ensure longevity. LG came out on top and I wanted to get a set. I chose this washer due to its Wi-Fi feature and the multiple features available. It has been performing flawlessly and I love knowing the current status at any time.

Look at LG's photo on its website of the back of the washer showing how the drain hose wraps all around the back. This tells you that the drain hose is long enough to reach a drain on the left or the right of the washer. Then look at my photo of what we got with our new WM4000HBA washer. This is what you will get. The drain hose is so short that it cannot reach a drain to the left side of the washer. Then ask your dealer for a drain hose extension and you will be told that LG does not make an extension and does not sell a longer drain hose and that you have to solve this problem on your own. Since we can't even use the machine, we can't give it a rating of good or bad. I can only say this is not what is advertised and it shows very poor engineering and customer service by LG.

[This review was collected as part of a promotion.] I had of before. Great. Sold my units with my house. Had to buy a new set. Got this pair. Clothes are war hot when done. Washing in cop or tap water no steam. Tried everything. Glasses steamed up when opening door. Top of unit was warm after three loads of testing it. Got a replacement unit and it seems the same. What can I be doing wrong?

[This review was collected as part of a promotion.] We had our previous LG washer for years and it was extremely reliable, so naturally we wanted to go with LG once again. And we are not disappointed, its works perfectly and it is much quieter than our previous washer. Love the Bluetooth and app features, I will never forget that I have clothes in the washer again with the push notifications that are send to my phone.

After consulting Consumer Reports, we decided to go with this washer. I'm so glad we did! It can handle the larger load or the most delicate with no problem. The washer has even been able to handle our golden retriever (x2) hair. We are super impressed!

[This review was collected as part of a promotion.] It’s been about a month since I purchased my washer along with the dryer and I’m super pleased! My clothes come out clean and crisp! I absolutely love the fact the I get to adjust every wash to cater to whatever items I’m washing at the time which is super helpful because some clothes need more TLC than others! My best purchase this far!