I've only done a few loads, but it seems to be working fine. The door is large, so it is a litfle hard to reach around it to load and unload. (It's against a wall and facing the dryer.) It is quiet and spins the clothing really dry. I prefer analog controls to the computerized, but I no longer have a choice in the matter. The many wash cycle options seem unnecessary when you could just have selection buttons to choose temp, time, spin speed, etc.

[This review was collected as part of a promotion.] I bought this before Christmas and I have had problems from the first wash. I had a service techician come yesterday and he explained I have a bad drain pump. He order one right away and will put it in next week. We are hoping that is the problem that I am experiencing as the water is not drain out of the washer totally.

ThinQ washer was delivered 06/20/2024. As soon as it was unboxed and the washer door opened, it emitted a horrible acrid smell that irritates the throat, filled the whole downstairs with the stench. We've never had a new appliance smell so awful. One month later, the odor has dissipated somewhat, however it's still there. We've tried the tub clean cycle with bleach as a service tech suggested, but the odor remains, albeit much less than new. This is a five star product if not for the terrible odor. In our opinion, if you or your family have asthma, you may want to consider a different brand, as it definitely aggravated my wife's asthma.

For some reason we are not able to use this machine at a medium spin cycle or faster because it is so extremely loud that its shakes the whole kitchen and has actually broken a glass bowl near it. Even though it is only a few months old at this point, this defect is making it so that we can't use it even on a slower spin cycle. This limits when we can use the machine when the kids are asleep because it would wake them up. I really wanted to like this machine, but this has been terribly inconvenient.

[This review was collected as part of a promotion.] I bought an LG front loader washer/dryer combination 20 years ago. I had to remodel the set up for the Washer to fit. I didn't know how lucky I was until I went to replace the machine that it lasted 20 years. So I decided to purchase the dryer as well. I really like these machines. The only negative was the soap dispenser. After years of water running through, the front panel on the inside started to rust. The dryer had no negatives. I only wish I had purchased earlier when my son was playing sports. I did put purchase the pedestals.

[This review was collected as part of a promotion.] I have had the washer for 2 weeks. It works great, cleans clothes better than my old washer. The features and options make washing clothes a breeze. I love the speed cycle and the load size really cuts down on the time I spend doing laundry!!!

[This review was collected as part of a promotion.] The machine works well but it is so loud during the spin cycle, I had the service tech come out to see if there was an issue they said it’s just like that. Wow I have had better this machine is so loud it sounds like it is an earthquake and I don’t have large lopsided loads either. So buyer beware if you put a load to wash before you go to sleep it will wake you and maybe even the napping baby!

[This review was collected as part of a promotion.] The washer was replacement for an older TROMM LG. It fits on the old pedistal which has the screw+adhesive side plates, but a new set of side plates and screws is required. The current pedistal design has screw attachements that do not require the side plates. One potential improvement: It would be helpful to have a volume adjustment on the tone which signals the end of the cycle. The wireless notification is only useful if the phone is not on silent..., which ours is much of the time.

I can’t say enough about both LG Washer and Dryer combination. So many wash cycles to choose from when using the LG app. Thus is my second set, one for home, and one for vacation home. Both get used frequently with constant visitors and I’ve never had any issues. I love that my dryer has a steam cycle to assist in removing any wrinkles that remain in clothing. The pedestal accessory is great, extra laundry basket inside can hold washed or dried clothing or use for storage for cleaning products. Engineers thought of everything. Thank you, you’ve made my life so much easier

[This review was collected as part of a promotion.] Purchased this machine, one month ago and so far we're really pleased. Has met our expectations for quality and cleaning performance. Simple to operate and quiet, making this a great purchase. This is our first front loader and were skeptical, but other family members own LG and are very satisfied. Great buy!