the product is good but the installation service need to be improved. The dryer and washer were installed in opposite positions, very inconvenient! called the delivery/ installation team several times, was told they will schedule a service but never show up. frustrated for months.

[This review was collected as part of a promotion.] I bought this over a month ago and notice that on all settings with the exception of the Highest Spin level or the Sanitary wash cycle, my clothes retain more water than they did with my old LG front load washing machine. I had to replace my 2013 LG front load washer recently and I purchased the equivalent model LG front load washer and am noticing this less than satisfactory issue with water extraction.

[This review was collected as part of a promotion.] We bought our new LG washer two months ago. We're very satisfied with how quiet it operates, and the range of options available for different types of loads - e.g. for towels. One note - we purchased the (empty) pedestals... they add significant height to the units, which is convenient for loading/unloading; however, make sure there is enough room under existing cabinets. In our case, it is now difficult to reach to back of overhead cabinets without using a small ladder or stool.

[This review was collected as part of a promotion.] I bought this washer and the matching dryer about a month ago. I have washed all sorts of large and small loads and it does a great job. It is very energy efficient and cleans clothes very well. I have absolutely no complaints so far. It is the best washer that I have ever owned.

[This review was collected as part of a promotion.] The worst washing machine I’ve ever had. Got this thinking it wouldn’t mold but everything smells like mold and I can’t get it clean enough on the sealing. It’s so terrible. Nothing smells clean anymore.

[This review was collected as part of a promotion.] This is my first LG major appliance, purchased online, had it in 2 days as promised. The washer is very quiet compared to my 10 year old Samsung washer that I replaced. It’s also more efficient too. Was very impressed with the delivery/ install team that came to my house, they came on time and couldn’t be more friendly and professional. They took out my old washer and carefully installed my new washer checking that there were no leaks..very impressed..!! Overall a very pleasant experience.

[This review was collected as part of a promotion.] I bought this a month ago and absolutely love it! It takes quite a lot of clothes per load and they come out spectacularly clean. I was apprehensive when I washed my first load because I filled it with clothes, put in my detergent and Downey, pushed the power on, chose my cycle and pushed start...it said 29 minutes to wash. My previous LG front loading washer was always at least 55 mins per wash. The 29 minute cycle for my clothes clean and I love it!! Great product and easy to use!

I bought the washer and dryer. And they work great. I had the same brand before and they last lasted years. But moved and needed to get another set there is only one thing I find inferior and that’s the fact there’s no light in the washing machine yet they’ve put one in the dryer. I’ve never had a check and uneven load in the dryer, but I have in the washer and without a light. It’s really difficult to see inside what’s going on.

[This review was collected as part of a promotion.] Machine performs basic wash jobs efficiently, quietly and very well. But comes without detailed operating instructions and it is necessary to learn those details through trial and error experiences. Also, control panel is difficult to read. Finally, low stance makes access inconvenien unless separate expensive and overly large stand also is purchased.

[This review was collected as part of a promotion.] This is our second purchase of an LG cloths washer. We left our previous unit with the home we sold in PA as part of the sale. It was 6 years old was an excellent purchase. Our only disappointment was we had to purchase a more expensive model because the matching dryers were not available, supposedly due to covid. The less expensive model, which is like we left behind, would have served our needs just fine.