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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,751-1,760 of 2,110 reviews
Oct 22, 2021
LaniK
5 out of 5 stars review

So quiet and fast cycle

[This review was collected as part of a promotion.] I have owned an LG washer and dryer for the past 12 years and when I moved to a new place, I left that pair for my son. I knew I would buy another LG washer and dryer based on a long run with the original pair with no issues. I have washed several loads so far with my washer and the first thing I noticed is that it is so quiet. Then I noticed how quickly it runs through a cycle, and I have washed towels and clothes. It rings the clothes very well and it takes my Tide pod with no issues. I just throw the pod in the barrel not in the dispenser (very important). So far, very happy with my purchase. Plus it's a very attractive machine. Haven't used the Wifi yet, but will get that set up soon.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jan 17, 2021
CCPP
5 out of 5 stars review

I’m sold on LG

[This review was collected as part of a promotion.] I am very pleased with this new machine. This is the 2nd LG front loader washing machine I have owned. My new machine has many more functions than my older one. I would have preferred to have a light in the drum on my new machine. That is the only thing lacking.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Sep 29, 2024
Chasbo
3 out of 5 stars review

Literally Stinks

Literally stinks - world great, great features. But had a musty, rubbery smell from when the factory wrapping was removed. Twice spent 1/2 hours on Chat with LG and got cut off both times with the no follow up? Both times they said probably hooked up wrong with drain hose, etc. And finally convinced it smelled when unwrapped before even connecting to anything. Then they wanted me to hire a plumber to check out?? Both times communication stopped before a Next Step?

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hey there, thank you for sharing your experience with us. It's great to hear that you appreciate the features of your washer, but we understand the musty smell from the start is not ideal. It appears the odor might be linked to the materials or packaging rather than the installation process. We are here to help you troubleshoot this without unnecessary steps, such as hiring a plumber. There are several cleaning methods and adjustments available that could help eliminate the smell, and we're ready to guide you through them. A rubber or burning smell in an LG washing machine can originate from different sources, including new inlet hoses that can emit a strong rubber odor, a V-shaped pump belt in top load washers that should be inspected, buildup in the detergent and softener dispenser, or moisture accumulation due to inadequate ventilation. To address the musty smell, you can try running a wash cycle with a mixture of ¼ cup baking soda and ¼ cup water in the detergent container, along with four cups of white vinegar for top-load machines or two cups for front-load models, running a high-temperature cycle afterward. Here's a link with more information about washer smells and how to make it smell better: http://spr.ly/6426UyCyI. Send us a private message on social media at @LGUSSUpport so that we can check in with you and see if these steps worked for you. We're always here to help. ^ Diego

Jul 14, 2024
ddugan
4 out of 5 stars review

Water extraction issue

[This review was collected as part of a promotion.] I bought this over a month ago and notice that on all settings with the exception of the Highest Spin level or the Sanitary wash cycle, my clothes retain more water than they did with my old LG front load washing machine. I had to replace my 2013 LG front load washer recently and I purchased the equivalent model LG front load washer and am noticing this less than satisfactory issue with water extraction.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Oct 14, 2024
Evan00
5 out of 5 stars review

Impressed by the convenience and the cleanliness.

I did not know washers could be this great. I'm impressed by the smart interface and the features of the washer. It is incredibly convenient to have the washer sense how big the load is and display a timer on the interface. No need to check the laundry room to see if your clothes are still washing! I'm also impressed by how dry the clothes are after the spin cycle completes. I definitely save money on electricity on less time spent drying clothes.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hi Evan, thank you for sharing such a thoughtful review of your LG 4.5 cu ft Ultra Large Capacity Front Load Washer, model WM4000HWA. It is clear this washer has made a real difference in your routine. The load sensing, the clear time display, and the smart interface are all designed to take the guesswork out of laundry, and it is great to hear how much those features are helping you day to day. The strong spin performance you mentioned is another highlight of this model, and many people appreciate the reduced drying time that comes with it. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Dec 3, 2020
Blizzy
5 out of 5 stars review

Easy to use!

[This review was collected as part of a promotion.] This new machine works well . Has many settings and 2 of them are of shorter time which I find very convenient. Heavy duty does a great job too, it is the longest cycle but worthwhile. This is my first LG appliance.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Feb 5, 2021
Kiah
5 out of 5 stars review

Simple functionality and smart features!

[This review was collected as part of a promotion.] We have had this unit for about a month now, and are very happy with the results it produces! After much research, we went with the front loader for efficiency and environmental reasons. The LG unit is easy to use, and get clothes super clean with little fuss. So far, so good...thanks!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jun 8, 2021
dlab79
1 out of 5 stars review

Another poor LG appliance

I order both the dryer and the washer and up until last week I thought the washer might be the first LG appliance that was not horrible. Yep in typical LG fashion they didn't let me down by delivering another product that fails. The washer seal started leaking and I had to have the appliance store come out and replace the seal. While replacing the seal the tech had a bunch of issues getting it to work with CL constantly showing. After an hour he finally got it working. Will see how long this product lasts, but if it's like the last 5 LG appliances I owned... it will be dead next year.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 22, 2024
ChocolateMoose
5 out of 5 stars review

Best washer I have ever had!

A great washer with updated features that I love! LG listens - I had the previous model and recently moved needing a new washer, I purchased this one and it is better than the other one - built in steam and a better front glass design. It was totally worth it!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Feb 15, 2021
Scoot2
5 out of 5 stars review

Does a great job

[This review was collected as part of a promotion.] I bought this last fall and wish I had bought it sooner! It does a great job of washing clothes and extracting almost all of the water in the spin cycle, which cuts down on drying time. This is my second front load washer and the door seal has been greatly improved over my 30 year old model! I only wish a users guide would be included with the machine in addition to the operators manual in order to show all the features of the unit. I do not like going online every time I need to refer to the users guide.

Review from lg.com
Helpful?28QH9LWQUBA813593159306