I have only had my washier since Aug 1 2024. I have only used it 10 times went on vacation until Oct 1.And already stopped working leaking from a hose that has a inch cut. A code dE1 that means my door is open but it's not. The part the teach said is hot to the touch is behind where the door hitch click to tell the machine the door is close. That went bad and was hot to touch. Not cool. LG won't give me a new washier. So that is why I'm give it a 1 star. It's a no star for me. I was told by so many people and family not to buy a LG. They are pieces of poop. But I didn't listen and now I'm having to wait weeks to get parts in. Just give me a new washier please.

[This review was collected as part of a promotion.] We've had a LG front loader washer for a few months now and so far we're happy with the product. There was a slight learning curve coming from a simpler washer but once you get the hang of it, it's simple to use. Even my 10 year old helps us with our wash. Here are a few benefit/features that stand out about this LG washer. 1. Alerts me when the wash is done, so no more wet clothes forgotten in the washer 2. Uses very little detergent 3. Machine runs very quiet 4. Very nice simple design, the rose gold trim is a nice touch. 5. Bunch of preset cycle to make things easier. If you don't see a wash cycle for your clothes you could even download one from the app. 6. The most important thing, clothes comes out clean and fresh.

Impressive. I had an LG front loader that was over 16 years old and finally bit the dust. (loved it too) So I replaced like with like that is a bit bigger than the prior one. However, this one does have a musty smell even with leaving the door open. This did not happen with my original but I am still pleased with my purchase

[This review was collected as part of a promotion.] Bought my new washer about 2 weeks ago and all is well so far. So much faster than my old washer which was also LG and served us well for many years. So hopefully same great experience with this one!

Since I bought the washer machine in February and after it was installed I use it in less than a month I can't write too many details. So far the machine works quiet and does the work. I hope that it will continue after 1 year of use and after 10 years of use.

I am very pleased with WH400HWA washer I does what is says. The deliver company lied that we were not home. So we sat home for three days not a great start. The soap dispenser has a faulty design. Need to remember not to open it all the way. We have the cleanest floor for all the messes I cleaned up it because it dumps all the soap on the floor I have saved much money not using bleach. Not because we don"t need it, when we do we have bleach spots our clothes. We love our washer I just need some learning

[This review was collected as part of a promotion.] Love the many cycles, very quiet pump (way quieter than my old LG washer that we replaced). I really like that it lets me know it is finished with the app. The little song it plays at the end is fun too. Would definitely buy again. I don’t use the steam function as much as I should. I do like that the app reminds me to run a tub clean cycle too.

[This review was collected as part of a promotion.] This machine replaced one that I’d had for 15+ years. It was still working, but the dryer broke so I replaced them both. I loved my old LG and expected the best from this one. So far I’m not disappointed. Install was quick and done well. Laundry all caught up. Sheets clean delicates look great. Machine quiet, looks great.

[This review was collected as part of a promotion.] I bought this washing machine to replace my previous LG washing machine that was ~15 years old but still working. The Consumer Reports review for this washing machine and the LG deal was too good to say no. Anyways, I’m extremely happy with this upgrade! It’s quieter, more efficient by adjusting time based off load size, also love how the machine updates my LG app and Alexa. No more constantly checking on progress or leaving clothes in the washing machine (mold!!!). Highly recommend

For some reason we are not able to use this machine at a medium spin cycle or faster because it is so extremely loud that its shakes the whole kitchen and has actually broken a glass bowl near it. Even though it is only a few months old at this point, this defect is making it so that we can't use it even on a slower spin cycle. This limits when we can use the machine when the kids are asleep because it would wake them up. I really wanted to like this machine, but this has been terribly inconvenient.