[This review was collected as part of a promotion.] A replacement for our overworked 10 year old that needed costly repairs. Cyclea cycles shorter run times, yea! It does have an industrial sounding motor which is a bit concerning, so we're monitoring that. Otherwise happy with our replacement.

I was unhappy with this washer at first due to the amount of soap it leaves in the clothes when only one rinse cycle is used (the default, likely a requirement for the 'Energy Star Most Efficient' rating), Fortunately, it has a dedicated button that lets you add rinse cycles. Some programs allow 2 extra, and others 3. When extra rinses are selected, there is a mini spin cycle between rinses, and the turbo water jet feature is used to wet the load. Sometimes a small amount of suds are left after the extra cycles, but it is minimal.

I've only run about six loads in the past few weeks. The clothes seem clean but I'm concerned that there's moisture left in the front door seal and in the detergent cups. I've never had a front-loader before. Is this normal? And I'll never need most of the features and certainly not the wifi enabled ones!

I couldn't be happier, finally a washer that cleans clothing well! I like the app as well that reminds me when cycles are done since I have the tendency to forgot when I start a load. Only minus is I wish I had more paper information about wash cycles, need the app to get more details.

[This review was collected as part of a promotion.] Love the many cycles, very quiet pump (way quieter than my old LG washer that we replaced). I really like that it lets me know it is finished with the app. The little song it plays at the end is fun too. Would definitely buy again. I don’t use the steam function as much as I should. I do like that the app reminds me to run a tub clean cycle too.

[This review was collected as part of a promotion.] This washer was purchased the last of January and we four adults are still arguing about operating instructions. The section (Page 16-Add Cleaning Products) is a real winner, it says NOTHING. Add proper amount of detergent, if desired, and add bleach or fabric softener to the appropriate areas, Now those cryptic statements are not conducive to general public understanding. Under "Adjust Settings" there isn't one word on HOW TO change the cycle modifier or the cycle options. I believe the washer get the close clean but I can't tell until I find out where to add the detergent. I can't wait till the pump filter needs cleaning.

The manual says the drain line must be 8' or less from the floor. Mine is 5' from the floor. Yet the washer comes with a hose that would only work if the drain line is 4' or less, and only if it is on the left side of the washer. I chatted with support, and they said I need a drain hose extension. I asked what the part # was for that and where I could get one. They didn't know, and couldn't help me at all. As a work around, I ran the drain line to the utility sink, but it barely makes it there either.

[This review was collected as part of a promotion.] I love this washer. It has all the features I wanted. It is quiet and cleans well However, there is what I consider a major design flaw. The control panel labels do not light up. I am having to use a flashlight to read them.

[This review was collected as part of a promotion.] I requested operating instructions in September and finally received them in December. I made multiple calls and then left a message on the site. Because of this i received a quick response. Thank you and I am happy withe actual washing machine,

[This review was collected as part of a promotion.] Used for a month so far, it's still pretty efficient. I like how it connects with the app to notify me when a load is done. I like the different wash options and the built-in intelligence to make sure the load is washed thoroughly.