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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,721-1,730 of 2,110 reviews
Mar 20, 2021
seasoned user
5 out of 5 stars review

awesome washer

I replaced my 18 year old Kenmore with this and I am super happy! The Kenmore took forever to wash, this unit has cut my wash time in half. Its quiet and so far has been doing a good job washing. I also like the cycle selection and wash temps. I am only have one problem...connecting the wifi feature.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
May 2, 2024
noname2345
1 out of 5 stars review

Please read before you buy!

[This review was collected as part of a promotion.] Although it runs very quietly and seems to be well made, it is tearing up my clothes. The steam will ruin any elastic in clothes. The normal cycle eats them up. I have to wash all my clothes on bedding or delicate settings in which the machine stops to soak the clothes as part of the wash to keep them from being ate up hopefully. They do not get rinsed and I have to take them out and rinse in two 5 gallon buckets full of water and put them back in to "rinse" and spin them. The machine adds water a little at a time because it weighs the clothes and by the time it is finished it's time to empty the machine! I wish so much I knew this before I bought it. I am so sorry for this bad review but I am trying to keep others from making the same mistake. I have had other LG products that are great and this washer is well made but it is a big mistake.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG

Hi there. Thank you for sharing your experience with the LG WM4000HWA washer. We understand your frustration with the machine tearing up your clothes and the inconvenient rinse process you have to go through. Your feedback is valuable, and we would like to assist you further. To address the issue of clothes being damaged, we recommend using the delicate cycle for any items with elastic or that are prone to tearing. Avoid using the steam function on these delicate fabrics, as the heat can cause damage. Additionally, make sure to follow the care instructions on the clothing labels to ensure proper washing. Regarding the rinse process, the machine is designed to add water gradually to optimize water usage and efficiency. However, we understand this can be inconvenient. To improve the rinse process, you can try using the extra rinse option, which will add an additional rinse cycle to ensure your clothes are thoroughly rinsed. Adjust the water level setting to a higher level, which will increase the amount of water used during the rinse cycle. If these troubleshooting steps do not resolve the issue, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore further solutions. We appreciate your patience and understanding. Thank you for being a loyal LG customer. We value your feedback and will use it to improve our products and services. —Renzo

Sep 4, 2024
Otis boy
5 out of 5 stars review

Repeat LG buyers

My wife is looking for more clothes to wash she likes them that much . I guess I can buy more now 🙂 . We replaced our old pair of LG’s that were 15 years old with this new models and she likes them as well as the originals . Upgraded controls , larger doors and quieter . 5 stars again for LG .

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG

Hello! We appreciate you sharing your experience with your LG washer and dryer, and it’s great to hear the new models are earning the same 5‑star praise as your original set. Upgraded controls, larger doors, and that ultra‑quiet performance really make laundry feel effortless—and it’s fun knowing your wife is enjoying them so much she’s looking for extra loads! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 2, 2021
mcm2020
5 out of 5 stars review

Great Washer! We love the features

[This review was collected as part of a promotion.] We bought our LG washer and dryer in November, so we have been using them about 6 weeks. Both are very easy to operate, and our clothes come out clean/dry. I like all the different cycles, especially the "Towel" cycle on each. Great machines!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Apr 9, 2021
Sandnut
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Had this for a couple of weeks and am very happy with how it washes clothes and how they smell. My only complaint is that is really needs a light in the washer. I'm always leaving clothes in it after washing a load.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Dec 9, 2021
annnie louise
4 out of 5 stars review

Machine good,operating instructions not.

[This review was collected as part of a promotion.] I requested operating instructions in September and finally received them in December. I made multiple calls and then left a message on the site. Because of this i received a quick response. Thank you and I am happy withe actual washing machine,

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Nov 21, 2024
1Eydjax
4 out of 5 stars review

Just as good as my prior set except

I bought the washer and dryer. And they work great. I had the same brand before and they last lasted years. But moved and needed to get another set there is only one thing I find inferior and that’s the fact there’s no light in the washing machine yet they’ve put one in the dryer. I’ve never had a check and uneven load in the dryer, but I have in the washer and without a light. It’s really difficult to see inside what’s going on.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Feb 12, 2023
Jen1980
2 out of 5 stars review

Not impressed- loud and not flexible options

The LG 4000 washing machine is frustrating because I want to quickly select particular water fill amount, temperature, spin speed, amount of time for cycle, etc. and I find myself dialing through all the different cycle options to find out which ones have the temps and options I’m needing. Then once a type of cycle is selected, I can only change a few of the options but not all, and it takes a few minutes after starting to find out the cycle duration- so then I often press stop and start over if it is estimated to take too long (over an hour or so). The washer is also noisy throughout the cycles. Disappointed.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Social Media

We highly appreciate your honest feedback regarding your experience, We work continuously to improve the quality of our products and services that drive customer satisfaction.If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.

Jun 10, 2024
NC_Gal
4 out of 5 stars review

Great, with two caveats

[This review was collected as part of a promotion.] This washer is a lot better than the one I bought 9+ years ago. It cleans better, is quieter, and much more stable (less vibration overall) and I really like it, except for two things (which is why I deducted one star). It's very difficult to read the labels on the display, even in a well-lighted room, so it's hard to see what the little lights mean. The other thing is that I am extremely sensitive to EMF and cannot have wi-fi anywhere in my immediate environment. Before I bought this set (also got the matching dryer), I asked LG via chat if the wi-fi could be disabled and was told it was disabled by default. Not so! This machine gives off a full 4 bars of radiation, unless one opens the machine and disconnects the chip sending the signal, even when the machine is off. I think this is a serious design flaw, and should be rethought. Health should not be sacrificed for convenience and wi-fi is not good for one's health. Otherwise, though, this machine is the best!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 13, 2021
Elale
5 out of 5 stars review

Excellent product

[This review was collected as part of a promotion.] We got this washer a little over a month now, and we really love it. It is not noisy and even though programs seems to be longer than the old one (old, old washer), it's far most efficient a versatile. I love the App telling me proactively when to clean the tube or the overall sanity check it does. Very helpful !

Review from lg.com
Helpful?28QH9LWQUBA813593159306