[This review was collected as part of a promotion.] It doesn't work since they installed it, but even though I asked them to fix it, they still haven't been able to fix it by making an appointment and rescheduling it for another appointment when the appointment arrives.

[This review was collected as part of a promotion.] This outstanding front-load washer was purchased as a replacement. Amazed at how fast the cycles are, and how clean the clothes feel when done. Hard to describe. Items are not heavy with water, nor are they wrinkled. Love the soft, clean feel. Everything needs less time in the drier. It performs great on everything from levis to lingerie. Great job LG!

[This review was collected as part of a promotion.] I bought this washer a month ago only in white and it is a beautiful machine. Quiet,, cleans really good and rings clothes so they do not take long to dry. I am so glad I choose LG. bought a LG electric stove 7 years ago, has proven to be a great buy.

[This review was collected as part of a promotion.] Purchased this washer since I heard LGs are reliable. I was interested in the direct drive design as I thought it might be more reliable than the belt driven models. It washes fast but I wish the clothes weren't twisted together after the spin cycle. It's also louder than I thought it would be. Our bedroom is above the laundry room and I can hear it running.

I can’t say enough about both LG Washer and Dryer combination. So many wash cycles to choose from when using the LG app. Thus is my second set, one for home, and one for vacation home. Both get used frequently with constant visitors and I’ve never had any issues. I love that my dryer has a steam cycle to assist in removing any wrinkles that remain in clothing. The pedestal accessory is great, extra laundry basket inside can hold washed or dried clothing or use for storage for cleaning products. Engineers thought of everything. Thank you, you’ve made my life so much easier

[This review was collected as part of a promotion.] Purchased this machine, one month ago and so far we're really pleased. Has met our expectations for quality and cleaning performance. Simple to operate and quiet, making this a great purchase. This is our first front loader and were skeptical, but other family members own LG and are very satisfied. Great buy!

I did not know washers could be this great. I'm impressed by the smart interface and the features of the washer. It is incredibly convenient to have the washer sense how big the load is and display a timer on the interface. No need to check the laundry room to see if your clothes are still washing! I'm also impressed by how dry the clothes are after the spin cycle completes. I definitely save money on electricity on less time spent drying clothes.

[This review was collected as part of a promotion.] The washer was replacement for an older TROMM LG. It fits on the old pedistal which has the screw+adhesive side plates, but a new set of side plates and screws is required. The current pedistal design has screw attachements that do not require the side plates. One potential improvement: It would be helpful to have a volume adjustment on the tone which signals the end of the cycle. The wireless notification is only useful if the phone is not on silent..., which ours is much of the time.

[This review was collected as part of a promotion.] This is our second purchase of an LG cloths washer. We left our previous unit with the home we sold in PA as part of the sale. It was 6 years old was an excellent purchase. Our only disappointment was we had to purchase a more expensive model because the matching dryers were not available, supposedly due to covid. The less expensive model, which is like we left behind, would have served our needs just fine.

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!