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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,701-1,710 of 2,110 reviews
Oct 21, 2025
Ed 41
5 out of 5 stars review

Lots of great features

Quite sleek does a great job we love this front loader machine

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG

Hello, Ed. Thanks for sharing your thoughts — love the enthusiasm! We’re so glad to hear your LG front loader is delivering both sleek style and great performance for your home. It’s wonderful knowing it’s been such a hit with your family and making laundry that much easier. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 3, 2024
EHB79
5 out of 5 stars review

This is what I got rid of my Speed Queen for?

[This review was collected as part of a promotion.] Having utilized this washing machine for approximately one month, I must express my profound satisfaction with its performance. It has been remarkably reliable, devoid of any operational issues. The washing process is remarkably efficient, and the machine operates with minimal noise. The sole exception to this positive experience is the absence of a drum light. This oversight by LG is a notable deficiency. Despite this minor inconvenience, I wholeheartedly recommend this washing machine. Notably, its cleaning capabilities surpass those of my previous top-load Speed Queen washer.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with the 4.5 cu. ft. Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear how well it’s been performing for you so far—quiet operation, strong cleaning power, and smooth reliability are exactly what this model is designed to deliver. And it’s especially nice to know it’s outperforming your previous Speed Queen in terms of wash results. Your note about the missing drum light is helpful feedback. Even small conveniences can make a difference in day‑to‑day use, and we appreciate you calling that out. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Mar 27, 2021
chazz63
5 out of 5 stars review

[This review was collected as part of a promotion.] Purchased about 1.5 months ago. Have used it on a variety of clothes/linens. Very impressed with it's ability/ease of handling large/heavy blankets and towels. So far this has been a great purchase. It did arrive with a ding due to shipping but is hidden, with no operational impact and vendor gave us a discount.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 15, 2021
Sandy_BP
5 out of 5 stars review

Great Washer with Lots of Features

[This review was collected as part of a promotion.] I've just completed 30 washes, and the reason I know that is the app reminded me that it was time to run a tub clean cycle. After some initial issues getting my washer connected to the WiFi, I was able to connect and that part works great. As far as the washer, I love it. There are a lot of different settings and options. I think I use less detergent and my clothes are cleaner. I also think the regular spin cycle cuts down on my drying time. I switched from a top loading machine to this model and I'm glad I did. There's a little extra maintenance to this machine (wiping it down after I'm finished with laundry). I really like this machine and I really enjoy the app feature. So far, no mildew smells and my clothes come out clean and fresh.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Nov 3, 2024
Happy washer home
5 out of 5 stars review

Love our LG washer and dryer

[This review was collected as part of a promotion.] I bought this as we moved into a new home. We previously had owned a LG washer and dryer. Had it 8 years without a single issue. We sold our house and bought a similar washer and dryer in our new house. We love it. Easy to use, quiet, and cleans extremely well. Dryer works perfectly too!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG

Hello! We’re excited to hear how well your LG washer and dryer have treated you over the years. It’s wonderful knowing your previous LG unit ran strong for eight years without a hitch, and even better that your new LG set in your home is just as easy to use, quiet, and delivering the excellent cleaning and drying performance you were hoping for. It’s always great when a familiar upgrade feels just right! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Sep 1, 2021
Ken_T
3 out of 5 stars review

Not as advertised or shown in LG photos

Look at LG's photo on its website of the back of the washer showing how the drain hose wraps all around the back. This tells you that the drain hose is long enough to reach a drain on the left or the right of the washer. Then look at my photo of what we got with our new WM4000HBA washer. This is what you will get. The drain hose is so short that it cannot reach a drain to the left side of the washer. Then ask your dealer for a drain hose extension and you will be told that LG does not make an extension and does not sell a longer drain hose and that you have to solve this problem on your own. Since we can't even use the machine, we can't give it a rating of good or bad. I can only say this is not what is advertised and it shows very poor engineering and customer service by LG.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jan 22, 2024
WM27
1 out of 5 stars review

No customized settings

You customize a wash cycle on this machine or in the app. It chooses every function for you. It's honestly unbelievable you can't set your own wash cycle. I never would have bought this washer if I knew that. In addition, their app to control the device takes so much personal data including the last website you visited.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hi there. We understand you're not satisfied with your Front Load Washer's cycle options and would like to learn more. So that you can help us identify areas that need improvement in this front load model, please let us more here: http://spr.ly/6422TQyJp. Feel free to be as detailed as possible! As a company that constantly seeks innovation, we value your feedback and your submission would be greatly appreciated. Please feel free to check out the cycle modifier options available for this washer on page 29 of the manual. ^Chris

Jan 13, 2022
Rmil2408
2 out of 5 stars review

Replaced my 2.5 year old LG front loader with this

After scoring a great deal on a new set we decided to replace both the matching washer and dryer. The new Dryer is much quieter and more efficient. This washer however has been a big let down! The turbo wash feature makes some really strange and obnoxious noises. The cycles are faster but the clothes don’t clean as well and don’t come out as dry as with the previous model. I regret the purchase of this washing machine.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 27, 2021
Louie777
5 out of 5 stars review

Great washer!

[This review was collected as part of a promotion.] I've had the washer for about a month and I absolutely love it. All features are very easy to use. It's also very quiet and has never had an unbalanced load. So happy I purchased this LG washer and dryer.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Apr 18, 2021
KCStacey
5 out of 5 stars review

All around great washer

[This review was collected as part of a promotion.] I have had the washer about 3 weeks now and am still exploring features. Two that stand out are TurboWash and the wi-fi ThinQ link. The turbowash adds pressurized water jets into the wash cycle, adding cleaning power and often shortening the cycle time. Front loaders do a great job but are notoriously slow. Not so with the turbowash. The ThinQ link actually sends a notification to my Apple Watch that the cycle is completed, which is a huge help. Last but not least, the machine is really quiet when running.

Review from lg.com
Helpful?28QH9LWQUBA813593159306