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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,691-1,700 of 2,127 reviews
Dec 2, 2020
Reviewer name: Dumbo0406
5 out of 5 stars
5 out of 5 stars review

Works beautifully and looks great

[This review was collected as part of a promotion.] So happy we purchased these LG washer and dryer. They work so well and look so sleek and modern in my home. The features they come with are fantastic and very easy to use. These won't be my last purchase of LG products.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
Mar 5, 2021
Reviewer name: Miti
5 out of 5 stars
5 out of 5 stars review

Front Load Washer

[This review was collected as part of a promotion.] I was not expecting to purchase a washer, but when my washer of 17 tears decided to die, I was left to researching for a replacement. I’m extremely pleased with this replacement. I actually feel that the clothes are cleaner. There are features that I’ll never use that the younger folks will enjoy. I’m quite pleased with this front load washer.

Review from lg.com
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Apr 16, 2024
Reviewer name: KTKT
1 out of 5 stars
1 out of 5 stars review

Worst front load washer I have ever used.

Tries to wash your nice big load in a teacup of water, then rinse it in even less water. Ridiculous. I sometimes have to restart the load 3 times just to get enough water in the unit to get everything wet so it can wash. Then I have to run it through an extra rinse in order to get all the soap out of the clothes. No way you can just set it up and let it run. You have to sit and fix things every step of the way--huge time waste. I think Thin Q stands for thin IQ (low intelligence). This is not my first front load machine so I know what I am doing. I am not overloading the washer nor am I using too much soap, and I don't have soft water. I don't have the money to trash this washer and get a new one so I just continue to suffer using it. I have no idea how it got such high ratings, especially by Consumer Reports. Someone wasn't paying attention!

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LG Digital Care Team

Hey there! We do our best to stay energy efficient! However, let's see if we can help get you washing with ease! Check out this walk-through on ways to add more water: http://spr.ly/6425bekrz. Please private message us on social media @LGUSSupport if you need more assistance! ^Gaby

Jan 27, 2021
Reviewer name: SWSII
4 out of 5 stars
4 out of 5 stars review

6 week service call

About week 6 after delivery we notices water stains on the run coming from under the washer. Turns out the water hose from behind the soap trays wash leaking and a service call was required. Problem was fixed but now we need to have the rug replaced. To do that the washer/dryer and several cabinets must be removed from the room.

Review from lg.com
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Nov 30, 2020
Reviewer name: Sandradee
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] This is the 2nd set of lg washer and and dryer that i have purchased . Bought my 1st set in 2006 and it was still working in 2020, when i got my 2nd set of LG washer and dryer. Parts were scare to get so we decided it was time for a new set. These have been great products. I love my new LG washer and dryer. Quiet operation , Washes and dries in no time.

Review from lg.com
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Oct 10, 2024
Reviewer name: dlehno
5 out of 5 stars
5 out of 5 stars review

New LG Washing Machine

We purchased this product to replace an older Maytag washer. The new LG works very well and was relatively easy to learn how to operate. The washer is exceptionally quiet and offers many different wash options. Overall, the LG works very well, is gentle on clothing, and gets clothing very clean.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LG

Hi, Dlehno. Thanks for taking the time to share your experience. It’s great to hear that your LG Washer (WM4000HBA) model is delivering exactly that. The multiple wash options, gentle fabric care, and strong cleaning performance are standout features of this model, and it’s wonderful to know it’s been such a smooth upgrade from your previous washer. For more guidance, visit https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Dec 29, 2024
Reviewer name: Diane190
5 out of 5 stars
5 out of 5 stars review

Great features so many cycle options.

I can’t say enough about both LG Washer and Dryer combination. So many wash cycles to choose from when using the LG app. Thus is my second set, one for home, and one for vacation home. Both get used frequently with constant visitors and I’ve never had any issues. I love that my dryer has a steam cycle to assist in removing any wrinkles that remain in clothing. The pedestal accessory is great, extra laundry basket inside can hold washed or dried clothing or use for storage for cleaning products. Engineers thought of everything. Thank you, you’ve made my life so much easier

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LG Digital Care Team

Hi Diane! Wow, we’re so thrilled to hear how much you love your LG Washer and Dryer combination! 🎉 It’s fantastic that you have one for both your home and vacation spot, talk about convenience. The variety of wash cycles and that amazing steam function for wrinkle-free clothes really do make laundry day a breeze! 🧺 Remember we're always here for you just check us out @LGUSSupport if you have questions. ~Kimmy

Jan 24, 2021
Reviewer name: Bilane
5 out of 5 stars
5 out of 5 stars review

Great washer & can fit an older pedistal

[This review was collected as part of a promotion.] The washer was replacement for an older TROMM LG. It fits on the old pedistal which has the screw+adhesive side plates, but a new set of side plates and screws is required. The current pedistal design has screw attachements that do not require the side plates. One potential improvement: It would be helpful to have a volume adjustment on the tone which signals the end of the cycle. The wireless notification is only useful if the phone is not on silent..., which ours is much of the time.

Review from lg.com
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Jan 23, 2021
Reviewer name: judyth
5 out of 5 stars
5 out of 5 stars review

Heavy Duty high performance machine

[This review was collected as part of a promotion.] I bought an LG front loader washer/dryer combination 20 years ago. I had to remodel the set up for the Washer to fit. I didn't know how lucky I was until I went to replace the machine that it lasted 20 years. So I decided to purchase the dryer as well. I really like these machines. The only negative was the soap dispenser. After years of water running through, the front panel on the inside started to rust. The dryer had no negatives. I only wish I had purchased earlier when my son was playing sports. I did put purchase the pedestals.

Review from lg.com
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May 12, 2025
Reviewer name: baconfiend67
3 out of 5 stars
3 out of 5 stars review

very faulty door lock feature

The door lock feature is highly annoying. It stays locked far too long. And sometimes, even when you're putting in another load, once you re-close the door, it locks again. Tonight I forgot to put the pod in, did not hit start, just tried to reopen--nope, locked again. The idea that the "fix" for this is to unplug it is unacceptable. I'd have to be a contortionist to the reach the plug in our washer closet. Also the door STAYS locked long after the lock light is out, which if memory serves is in the owner's manual. Not sure why they would ever put out a washer that they know does that.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LG Digital Care Team

Thanks for sharing your feedback, we understand how the door lock timing can feel restrictive, especially during quick load adjustments. The lock is designed as a safety feature, but it should also support ease of use. We’d like to take a closer look at your model to see if there are any updates or setting adjustments that could help improve your experience. Send us a message through social media @LGUSSupport for assistance! ^Jose