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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,611-1,620 of 2,127 reviews
Mar 20, 2021
Reviewer name: paulrc
1 out of 5 stars
1 out of 5 stars review

does not completely drain!

We bought this and it does not completely drain all the water out even at high speed spin. We had it replaced and the second one has the exact same problem. This is our 3rd LG front load washer we bought over the years and the other two had no problem draining the water out. we now are waiting for a repair man to come to see what the problem is.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 2, 2021
Reviewer name: Ron101
5 out of 5 stars
5 out of 5 stars review

Love This Machine

[This review was collected as part of a promotion.] Old top loader was just not doing it's job anymore. Spin cycle left clothes sopping wet. This new front loader does an excellent job on wash AND spin. An added feature is the wifi which alerts your phone when the cycle is finished. No more running to basement to check on cycle only to find it's not. It even gives a 5 minute heads up (can be turned off). Would I buy again? YES! In a heartbeat.

Review from lg.com
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Nov 27, 2020
Reviewer name: Lisa O
1 out of 5 stars
1 out of 5 stars review

Don't buy an LG Washer especially this series

I bought this in July and had nothing but problems, the washer doesn't spin enough to get the close dry, there is not a spin only cycle and when I tried to download using their UPC code for a more detailed manual, I get the manual that came with the washer and no info on how to get a spin only cycle. Don't buy an LG washer

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution. We apologize for any inconvenience this has caused. ^Daphane

May 30, 2024
Reviewer name: linbo
3 out of 5 stars
3 out of 5 stars review

Not recommend shopping LG washer online or Sam's

Put an order of LG washer online on April 22, and it was said that it will ne delivered by May 9. Made several to Sams and LG, be told it was delayed and scheduled to deliver on May 29. May 29, no phone call or messages or email tell me the exact time to deliver. Afternoon called LG again and was told it was already delivered. Are you kidding me? I am working out of home, and it was delivered? When back home, a notice from Hub Group told me they tried to deliver at 10:40am, of course, they missed me because i am working. And give a 800 number to call for reschedule. But tried to call this customer service number several times, only Heard music no human. Sams, LG and Hub group kicked ball each other, never solved it till now. DON'T ordered LG washer from Sam's club online. So bad experience.

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Sep 6, 2022
Reviewer name: Shorter drain hose
4 out of 5 stars
4 out of 5 stars review

Be aware the drain hose is shorter than pictures.

I am in the process of installing the washer, but the drain hose is much shorter than in the LG product pictures. Be aware, you may need an extension hose. Also, if stacking a dryer on top...the electric cord for the dryer is very short and will only extend 2 feet beyond the bottom of the dryer. If your outlet is low on the wall it may not reach when stacked.

Review from lg.com
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Jun 16, 2024
Reviewer name: chatloco
5 out of 5 stars
5 out of 5 stars review

Dream Machine

We've been using it for about a month and couldn't be happier. It's a world away from our ancient top loader. Very quiet, vibration free, so many features we haven't even tried them all out yet. Can't wait to see how much lower our water bill gets! Clothes come out very clean and hardly damp. The app is great and we're still surprise when my phone dings with a message from the washer! My only question: why did we wait so long to upgrade?

Review from lg.com
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Feb 7, 2021
Reviewer name: BobandCathy
5 out of 5 stars
5 out of 5 stars review

Everything we hoped for.

[This review was collected as part of a promotion.] We purchased this washer 6 weeks ago and have been very satisfied with its performance. It took a while to get used to all the modern features but we have already become spoiled with the technology. Thanks for a wonderful product at a reasonable price. “Received Sweepstakes Entry for Review”

Review from lg.com
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Jul 25, 2024
Reviewer name: DDCross
5 out of 5 stars
5 out of 5 stars review

Just the BEST!

I've only had this washing machine for two weeks and I couldn't be happier. It truly washes our clothes better than ever. My husband's greasy work shirts came out so clean I couldn't believe my eyes! It has an endless variety of choices so that no matter what kind of load you chose, your clothes will come out amazingly clean. I had many loads to catch up on when the washing machine was installed. It uses very little water and detergent and is super quiet too! On some cycles the clothes are spun extremely well. Of course, the gray looks so snazzy! I just love my new LG washing machine!

Review from lg.com
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reply from LG

Hi, there. We are thrilled to hear how much you are loving your new LG washing machine and that it tackled those greasy work shirts with ease! It is fantastic to know that you are enjoying the quiet operation, water efficiency, impressive spin cycles, and sleek gray finish while catching up on all that laundry. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. #LifesGood ❤️ ^Juvy

Aug 11, 2024
Reviewer name: dcwebman
5 out of 5 stars
5 out of 5 stars review

Great features for a quality washer

[This review was collected as part of a promotion.] I researched washer and dryers for the best quality and features that will ensure longevity. LG came out on top and I wanted to get a set. I chose this washer due to its Wi-Fi feature and the multiple features available. It has been performing flawlessly and I love knowing the current status at any time.

Review from lg.com
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reply from LG

Hi, there. Thank you for sharing your experience with your LG Washer (WM4000HBA) model. It’s great to hear that your LG unit has been living up to your expectations for quality, features, and long‑term reliability. The Wi‑Fi capability and real‑time status updates are designed to make laundry more convenient, and it’s wonderful to know those features are adding real value for you. Flawless performance is exactly what we aim for with this series. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jan 27, 2021
Reviewer name: Whathe
5 out of 5 stars
5 out of 5 stars review

Home SC

[This review was collected as part of a promotion.] This is our second purchase of an LG cloths washer. We left our previous unit with the home we sold in PA as part of the sale. It was 6 years old was an excellent purchase. Our only disappointment was we had to purchase a more expensive model because the matching dryers were not available, supposedly due to covid. The less expensive model, which is like we left behind, would have served our needs just fine.

Review from lg.com
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