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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,601-1,610 of 2,127 reviews
Sep 6, 2022
Reviewer name: Shorter drain hose
4 out of 5 stars
4 out of 5 stars review

Be aware the drain hose is shorter than pictures.

I am in the process of installing the washer, but the drain hose is much shorter than in the LG product pictures. Be aware, you may need an extension hose. Also, if stacking a dryer on top...the electric cord for the dryer is very short and will only extend 2 feet beyond the bottom of the dryer. If your outlet is low on the wall it may not reach when stacked.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
Sep 7, 2024
Reviewer name: SWP311
5 out of 5 stars
5 out of 5 stars review

Could Not Be Happier!!!!!!!!

I had a previous LG front load washer that was still going strong after 15 years when we sold the house. After moving into a rental with a top load Whirlpool with agitator plate - I was shocked how terrible it was at washing clothes. The clothes never felt, looked or smelled clean. I Purchased this LG WM4000 front load washer during Labor Day sale and it was delivered & set up within a few days. Ordering was all done online and was a smooth and easy process. This new machine is amazing. Everything comes out CLEAN again!!! Plus it fits my quilts and blankets with ease and they turn out great!! I can't tell you what a difference it is over that horrible top load from Whirlpool. As an FYI - I always wash with warm or hot water with small amount of powdered detergent & Borax. Never had a problem in 15 years with my previous front loader from LG with mold/mildew or smells - I always wiped down inside rubber seal and kept door ajar for drying. Also always removed clothes promptly when done for drying. You will never have a problem if you do this. I highly recommend this LG front load washer.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LG

Hello! We’re delighted to hear your LG Washer is bringing back that fresh, truly clean feeling you’ve been missing. Fifteen years of great performance from your previous LG model says a lot, and it’s wonderful knowing your new WM4000 is already living up to that legacy. The smooth online ordering, quick setup, and the way it handles quilts and blankets with ease all make your experience even better. Your care tips are spot‑on too — they really help keep things running at their best! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 28, 2021
Reviewer name: Steve661
5 out of 5 stars
5 out of 5 stars review

Makes washing fun again!

[This review was collected as part of a promotion.] I bought this washing machine a little over a month ago and am glad I did. This is a smart washer and it tells me when my laundry is done. I don’t have to keep checking to see if the laundry is done. It makes doing laundry fun.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
Jun 16, 2024
Reviewer name: 2Tiggers
4 out of 5 stars
4 out of 5 stars review

Great Machine with Some Inconvenience

Love the size and look and function of this machine. It requires extra effort to keep the door and its seal dry and prevent a musty odor in the drum. We are currently drying the door’s window and seal with a towel and leaving the door wide open overnight each time we wash. We weren’t expecting this inconvenience. Really like the way it pairs with the dryer to automatically select a dry setting.

Review from lg.com
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Oct 30, 2024
Reviewer name: Jheckel
5 out of 5 stars
5 out of 5 stars review

Love the pre-wash

[This review was collected as part of a promotion.] I love having the prewash and extra rinse option. I have three teen boys and a husband that gets their clothes really dirty either from working or playing.I didn't think my old washer was cleaning and I was right. It is also easy for the boys to use, making my washing less.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LG Digital Care Team

Hi Jheckel, we understand and appreciate you taking the time to share your experience with your LG 4.5 cu ft Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear how much the prewash and extra rinse options are helping with your family’s laundry needs. This model is designed to deliver a deep, thorough clean, and it’s wonderful to know it’s making a noticeable difference for you. It’s also great that the controls are easy for everyone in the house to use. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Jul 8, 2024
Reviewer name: Herta Levy
5 out of 5 stars
5 out of 5 stars review

Simply Fantastic!

This is my first LG Appliance and I have to say, I am very happy with this new Wash Machine! It simply is amazing, uses very little detergent and the clothes come out very clean and spotless! It is easy to use and even easier when using the App! LG provides very helpful tips on the different wash circles. An excellent product that I highly recommend!

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
Jan 13, 2022
Reviewer name: Rmil2408
2 out of 5 stars
2 out of 5 stars review

Replaced my 2.5 year old LG front loader with this

After scoring a great deal on a new set we decided to replace both the matching washer and dryer. The new Dryer is much quieter and more efficient. This washer however has been a big let down! The turbo wash feature makes some really strange and obnoxious noises. The cycles are faster but the clothes don’t clean as well and don’t come out as dry as with the previous model. I regret the purchase of this washing machine.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Mar 19, 2021
Reviewer name: Jeb68
5 out of 5 stars
5 out of 5 stars review

Best washer we have ever owned!

[This review was collected as part of a promotion.] We bought this washer a month ago. It cleans better than any front loader we have ever owned. It is relatively vibration free and offers advanced features like turbo and steam wash. You can also download custom wash programs for things like wool sweaters. It is controllable via Wi-Fi as well.

Review from lg.com
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Mar 20, 2021
Reviewer name: paulrc
1 out of 5 stars
1 out of 5 stars review

does not completely drain!

We bought this and it does not completely drain all the water out even at high speed spin. We had it replaced and the second one has the exact same problem. This is our 3rd LG front load washer we bought over the years and the other two had no problem draining the water out. we now are waiting for a repair man to come to see what the problem is.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 2, 2022
Reviewer name: 8david5
1 out of 5 stars
1 out of 5 stars review

Broken beyond repair after 3 years of light use

[This review was collected as part of a promotion.] Bought three years ago. Used once a week at most through that time period (i.e. ~100-150 times). Now totally broken beyond repair. Repair company said LG frequently have this problem. Way to expensive for this level of reliability.

Review from lg.com
Helpful?6TAVWXWV0WWW13593159306
reply from Social Media

Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy