[This review was collected as part of a promotion.] I purchased the washer 3 weeks ago. I am very satisfied with the performance of the washer to clean laundry but very disappointed that the WiFi feature does not work. After several phone calls to technical support and a service, the WiFi is still not operating.

Literally stinks - world great, great features. But had a musty, rubbery smell from when the factory wrapping was removed. Twice spent 1/2 hours on Chat with LG and got cut off both times with the no follow up? Both times they said probably hooked up wrong with drain hose, etc. And finally convinced it smelled when unwrapped before even connecting to anything. Then they wanted me to hire a plumber to check out?? Both times communication stopped before a Next Step?

[This review was collected as part of a promotion.] This washer actually makes it enjoyable to do laundry and it is super efficient. The allergy setting is perfect for doing the sheets and pillows, and with the wifi I always get a reminder when it is time to switch the load to the dryer. Being able to stack the washer and dryer was important because I wanted to minimize laundry space in the garage.

After scoring a great deal on a new set we decided to replace both the matching washer and dryer. The new Dryer is much quieter and more efficient. This washer however has been a big let down! The turbo wash feature makes some really strange and obnoxious noises. The cycles are faster but the clothes don’t clean as well and don’t come out as dry as with the previous model. I regret the purchase of this washing machine.

This is my first LG Appliance and I have to say, I am very happy with this new Wash Machine! It simply is amazing, uses very little detergent and the clothes come out very clean and spotless! It is easy to use and even easier when using the App! LG provides very helpful tips on the different wash circles. An excellent product that I highly recommend!

I'm generally happy with the washer. It has the cycles I need and it seems to get my clothes clean. However, I am finding multiple capacity issues that I didn't have with my previous washing machine. First, the recommendation that I only wash one blanket at a time. Second, the detergent compartment can't hold the amount of detergent Tide recommends for full load. Third, the storage pedestal is too short for standard Tide and Clorox 2 bottles.

[This review was collected as part of a promotion.] The washing machine in its function are great, but the smell, completely downgrades it. From the minute we opened the original packaging, it smelled musty and mildewy and even very plasticky. I have chatted three different times now with support, and every time I end up getting cut off before the conversation is finished? Every time we start off and they tell me that either the drain pipe is being put in incorrectly or something with the plumbing system. Every time I have to convince them first that it smelled right out of the package before it was even connected to the plumbing system. No one has ever followed up from these chats even though full names and email addresses were exchanged at the beginning.

[This review was collected as part of a promotion.] We purchased this washer 6 weeks ago and have been very satisfied with its performance. It took a while to get used to all the modern features but we have already become spoiled with the technology. Thanks for a wonderful product at a reasonable price. “Received Sweepstakes Entry for Review”

[This review was collected as part of a promotion.] This machine has a much larger capacity than my previous LG front loader, and actually seems to be too big but it's either that or tiny. Fast regular cycle with Turbowash seems good. Weird loud moaning noises happen during agitation, like a pump trying to do something will require a service call to check it out. Not happy with the noise level overall.

[This review was collected as part of a promotion.] This is the 2nd set of lg washer and and dryer that i have purchased . Bought my 1st set in 2006 and it was still working in 2020, when i got my 2nd set of LG washer and dryer. Parts were scare to get so we decided it was time for a new set. These have been great products. I love my new LG washer and dryer. Quiet operation , Washes and dries in no time.