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Customer reviews for Serta Memory Foam Manager's Office Chair, Assorted Colors for
Serta Memory Foam Manager's Office Chair, Assorted Colors
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4.4 out of 5 stars
stars372 ratings157 reviews
  1. 5 stars72% (266)
  2. 4 stars12% (45)
  3. 3 stars4% (15)
  4. 2 stars5% (19)
  5. 1 star7% (27)

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Showing 111-120 of 157 reviews
Aug 26, 2023
Someguy
1 out of 5 stars review

Chair is too high, even for me at 6'2”

I am 6'2” 160 pounds. The chair is too tall. What do i mean? The seat is too high off the ground, for even me at my height. When i lower it all the way, my legs are not the right angle at all. Also the chair leans back but it is very tight and does not stay leaned back.. i am returning this.

Helpful?2R5262TBJPRM13592871280
reply from True Customer Service

Thank you for providing feedback about our Serta Office Chair. We're sorry to hear that you didn't have a good experience and that the chair didn't meet your expectations. We appreciate your honest feedback and hope to have the opportunity to provide a better experience for you in the future. Please give our customer service team a call at 800-379-9773 or send an email to service@trueinnovations.com if we can assist you.

Dec 28, 2023
SOG
1 out of 5 stars review

Lasted less than a year. We do not recommend!

We purchased this chair in March of 2023 and several of the seat seams busted in less than 7 months. It was a birthday gift for our soon to be adult son. We were looking to provide him with a better chair than a typical gaming chair that the market is filled, many at a lower price point than this one. The quality of the cheap gaming chair was better than this chair. We have been sorely disappointed with this name brand chair and would not recommend it for anyone. Pictures of the busted seams on the chair seat have been included

Helpful?2R5262TBJPRM13592871280
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Oct 5, 2023
Geminidreem
1 out of 5 stars review

Cheap Chair/Watch Out

Bought this as a replacement chair. Have had it 2 months and it's already starting to fall apart. Have a tear in the seat (I never have a wallet or anything in my pocket), the arms are already tearing. It's a very cheap chair. Also to me and my son .it's very uncomfortable. The back "lumbar" sticks out so far it makes it very awkward having something jabbed in your back. Then there's this lump in the front of the chair that basically I have to constantly adjust myself at least 2 time an hour because it's so uncomfortable to sit on. I would not waste my money on this chair. I've had Serta chairs in the past, but this one has to be the worst. Save your money or buy a different chair.

Helpful?2R5262TBJPRM13592871280
reply from True Customer Service

Hi there! We are sorry to hear that your Serta Chair was not to your satisfaction. We appreciate your feedback so we can continue to grow and improve. If you happen to need assistance with your item, please contact us at 1-800-379-9773 or service@trueinnovations.com.

Feb 23, 2023
JD
5 out of 5 stars review

Worth every penny

I bought this chair about a week ago. I was skeptical, mainly because of the cost. There were other more expensive products. I figured it was Serta, so I took the chance. Other than the 40 minutes to assemble the chair (which was easy), it has been a fabulous buy. I suffer with low back pain and this chair really helped it. Highly recommend.

Helpful?2R5262TBJPRM13592871280
Nov 11, 2022
Metrobrain
5 out of 5 stars review

Verified Purchase

Nice chair for a decent price

This chair is durable and very comfortable. And no, don't get it if you exceed the rate weight limit.

Helpful?2R5262TBJPRM13592871280
Mar 14, 2026
Sarash
1 out of 5 stars review

Bad quality

Starts to peel in 8 months

Helpful?2R5262TBJPRM13592871280
Mar 8, 2023
Hilliard
5 out of 5 stars review

Verified Purchase

Great value

Very comfortable chairs

Helpful?2R5262TBJPRM13592871280
Dec 4, 2023
Troy
5 out of 5 stars review

Verified Purchase

Happy

Helpful?2R5262TBJPRM13592871280
reply from True Customer Service

Thank you for providing feedback. We appreciate your 5-star rating for Serta Memory Foam Manager's Office Chair. We are glad the chair works well for you. If you require assistance, please do not hesitate to contact us at service@trueinnovations.com, or give us a call at (800) 379-9773.

Sep 16, 2023
GDFred
5 out of 5 stars review

Verified Purchase

Rolls and sits

It'sa fine office chair

Helpful?2R5262TBJPRM13592871280
reply from True Customer Service

Thank you for your review, we really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at service@trueinnovations.com or 800-379-9773.

Sep 15, 2023
Omajust
5 out of 5 stars review

Verified Purchase

Wasnt expecting this comfort due to past experienc

Fits me very well

Helpful?2R5262TBJPRM13592871280
reply from True Customer Service

Thank you for your review, we really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at service@trueinnovations.com or 800-379-9773.