Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Thank you for sharing your experience with Serta Memory Foam Office Chair. We are sorry to hear that you were charged for shipping. As the manufacturer, that is something that is outside of our control and would be handled by Sam's customer service. We do hope that you are pleased with your new chair and are here for you if you have questions or concerns. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com.

We greatly appreciate your positive feedback regarding our office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

We are happy to hear that you have a chair that stays up as intended! Thank you for the 5 star review, Etrobin. Our customer service team is available if you need assistance with your chair. You can reach us via email at service@trueinnovations.com or call 800-379-9773. Thank you for your purchase, we appreciate your business!

• Thank you for your review, we really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at service@trueinnovations.com or 800-379-9773.