Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Top Control Dishwasher with AquaBlast for
Samsung Top Control Dishwasher with AquaBlast
4.2 out of 5 stars
stars
1,317 ratings1,297 reviews
  1. 5 stars69% (903)
  2. 4 stars11% (147)
  3. 3 stars4% (49)
  4. 2 stars4% (51)
  5. 1 star13% (167)

Member photos

  • +294 images
Sort by |
Showing 361-370 of 1,297 reviews
Jan 1, 2025
Reviewer name: lucky99
1 out of 5 stars
1 out of 5 stars review

Worked well until it decided not to work at all.

Worked well until it decided not to work at all. It worked fine for 5 years. Then all of a sudden it will not start a cycle. Had an appliance repair person check it out and couldn't find anything wrong with any tested part and deduced it to be a bad control panel with costs $340 plus another $175 to install it. Such a bummer a $1200 dishwasher won't last longer than 5 yrs. I would not recommend buying a Samsung dishwasher. Model # dw80r9950us

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from SEA Care

We are here to assist you at any time, lucky99. Don't hesitate to contact us using the options listed below. We are eager to discuss your overall experience with your dishwasher and address any other issues you may have. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1150833787) to help our team locate your information when you message us. Have a great day. -John

Oct 18, 2021
Reviewer name: JimM
5 out of 5 stars
5 out of 5 stars review

Sounds of Silence

very, very quiet. compared to the old one of 20 years. does a great job on the dishes. i did notice that on a normal setting, that it takes about two and a half hours to wash the dishes. the long run time is something i am not used to. great wifi features and does a great job with pots.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

We're happy you feel the dishwasher is performing up to expectations. Thank you for your review. ^Pat

May 16, 2025
Reviewer name: TJB3
1 out of 5 stars
1 out of 5 stars review

Samsung dishwasher not worth buying

Nothing but problems since I bought a few years ago. Top area cracked. Drainage doesn't always work. Doesn't clean dishes fully - have to rewash. Motor just started thumping 3weeks ago - so we stop using, thinking it would help. Last night husband washed dishes and put away this AM and I pulled out drawers and white milky water left there. Stopped working - dead on impact. Not worth buying products that don't last 3yrs. KitchenAid going forward.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

Greetings! That sounds incredibly frustrating, especially after putting trust in a product you hoped would make daily life easier. Let us help out. I have shared two Samsung links below to help with your experience with the dishwasher. Both Samsung links contain identical or closely matching URL paths for some hyperlinks, and all hyperlinks direct users to additional support resources. Both pages also feature embedded support videos that we recommend watching in full, as they provide valuable step-by-step visual instructions to help. Samsung washing machine does not drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/ Samsung dishwasher is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01002056/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149192591 to help our team pull up your information. Leo

Jun 11, 2019
Reviewer name: dana140
5 out of 5 stars
5 out of 5 stars review

My favorite appliance ever.

[This review was collected as part of a promotion.] First things first, if you are in the market for a new dishwasher I highly recommend this one. I recently bought my first home, so I have been slowly updating the appliances that came with the house. This is by far my favorite purchase. There is so much room inside and I can fit a full load of pots, plates, dishes, and glasses and still have room! The fact it is fingerprint resistant is amazing since I have young children who like to touch everything. Now on to my two all time favorite parts of this dishwasher. To say it’s quiet is an understatement. I honestly forget it’s running because you can’t hear anything from it! I am beyond impressed it’s so silent! Next is there top third rack. I absolutely love it!! I have a lot of large spoons and spatulas and having this option leaves more room on the second rack for more glasses! I have already recommended this dishwasher to family and friends!

Review from The Insiders
Helpful?5VVT953QZA7413592871185
reply from Samsung Cares

Excellent News! Your new dishwashers sleek design and quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that in our dishwasher. Welcome to the Samsung family! ^Cat

Jan 24, 2024
Reviewer name: Natalia
1 out of 5 stars
1 out of 5 stars review

Worst dishwasher ever.

We purchased this dishwasher less than a year ago, and unfortunately, it has already encountered four different problems. We have had to schedule four separate technician visits to address these issues. Regrettably, we are now facing yet another problem with the dishwasher, less than 24 hours after the last repair. Scheduling an appointment has proven to be quite challenging, as the process requires performing steps that typically require professional assistance, such as pulling out the dishwasher and inspecting all hoses. It is frustrating to be without a functioning dishwasher for an entire month.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from SEA Care

Hi Natalia, We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages Have a great day, -Ernest-

Oct 26, 2022
Reviewer name: ToddM
5 out of 5 stars
5 out of 5 stars review

Super quiet dishwasher

[This review was collected as part of a promotion.] I remodeled my kitchen and bought all new Samsung appliances. I needed a super quiet dishwasher in my new open-concept floorplan and this model was the perfect choice...you can't even hear it running when you step several feet away from it.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
Oct 5, 2023
Reviewer name: BeBe
3 out of 5 stars
3 out of 5 stars review

Overall this is a great dishwasher except.....

Samsung Top Control Smart Dishwasher w/ AquaBlast Very quiet. Cleans well. when the upper arm stays in place. However, like many other reviewers noted, the upper arm keeps falling off. It will not clean properly if the arm falls off. I have not found a resolution. If I do, I will probably upgrade to 5 stars.

Helpful?5VVT953QZA7413592871185
reply from Samsung

Greetings,We want you to enjoy doing the dishes. Let's go ahead and help you with your dishwasher. Maximize your dishwasher's cleaning and drying performance with these simple tips and tricks. Please see the video from 00:20 to 00:53 for tips.Improve your dishwasher's cleaning and drying performance | Samsung US:https://www.youtube.com/watch?v=bajCw_H-njgShould you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146376394) to help our team gather your information.Have a great day.-John

Aug 27, 2020
Reviewer name: Linds
5 out of 5 stars
5 out of 5 stars review

Cleans very well with water wall

[This review was collected as part of a promotion.] I'm impressed with how clean my dishes get. I've always had the traditional spinning jets of water, but this "water wall" does an amazing job and nothing is left behind. I also enjoy the feature of finish with the door opening slightly to promote drying.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
Nov 1, 2021
Reviewer name: TruReview
5 out of 5 stars
5 out of 5 stars review

Silence......

[This review was collected as part of a promotion.] Yes.... silence is the main feature. I thought the unit wasn't working in the beginning, it turns out it just really quiet. Love it.... wife loves it... easy win. The dishwasher also cleans extreme well.. make sure you follow the loading guide as it is important how you stack your dishes.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from samsungcare

We try to improve our products every day. Happy to hear the dishwasher is performing so well. ^Pat

Aug 11, 2023
Reviewer name: sachuin
1 out of 5 stars
1 out of 5 stars review

Please Save Yourself DONOT BUY THIS

i bought this dishwasher in the last week of may. stopped working after a week, and i had 4 service calls from samsung since then. it stops mid-cycle and leaves dishes unclean. we are a family of 4, and we've been washing dishes by hand since then. i have spent hours talking to samsung support, and it has been a nightmare. i have been a samsung customer for over a decade. everything in my home is samsung. after this nightmarish experience, i will never buy samsung again. you have been warned. do not buy this.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Customer care

Greetings, We understand how important your dishwasher is for your family. Let's ensure that you are maximizing its full potential. I have provided a link below that will help guide you in ensuring your dishwasher completes its cycle and that your dishes are clean. You can choose "Reset your dishwasher, Find troubleshooting for your issue instead of just resetting, or Network reset" to get more details. Resetting your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00087943/ Should you need more assistance with the dishwasher, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146146226) to help our team pull up your information when you message us. Have a great day. -Ernest-