Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Top Control Dishwasher with AquaBlast for
Samsung Top Control Dishwasher with AquaBlast
4.2 out of 5 stars
stars
1,317 ratings1,297 reviews
  1. 5 stars69% (903)
  2. 4 stars11% (147)
  3. 3 stars4% (49)
  4. 2 stars4% (51)
  5. 1 star13% (167)

Member photos

  • +294 images
Sort by |
Showing 341-350 of 1,297 reviews
Apr 25, 2021
Reviewer name: Clare
2 out of 5 stars
2 out of 5 stars review

Quiet and pretty but not functional

we purchased this dishwasher 8 months ago to match an induction cook top and double wall oven. i've always had good experiences with samsung products but regret the purchase of this dishwasher. it looks great and is super quiet but does not clean the dishes well. i had a bosch with a top rack for cutlery which i loved but this one is so poorly designed. knives fall over no matter how we place them, things slide out of position when you slide the rack back in. this seems to contribute to cutlery coming out dirty. we will be replacing it as soon as possible.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

I understand where you are coming from about the dishwasher. We want our customers to enjoy their products and have clean dishes. Thank you for your review. I have some troubleshooting steps I'm sure will help resolve your concern. Just take a look at the link below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143242772

Dec 18, 2024
Reviewer name: Bob
1 out of 5 stars
1 out of 5 stars review

Horrible installation.

The dishwasher is fine. The installation was horrible. The installers left without showing us hwo to use the dishwasher, and we discovered that they did not level the dishwasher. They sent the same installer back out and he leveled the dishwasher but did not put in the screws to keep the dishwasher from moving around. They setup another service. They called the morning of the install and said they were on their way. At 5:00 pm they canceled without calling us. The dishwasher itself works ok. It is very quite.

Helpful?5VVT953QZA7413592871185
reply from Samsung

Dear Valued Sam's Club Client, We understand your frustration about your overall installation experience.Don't hesitate to contact our Sam's Club customer service department at P. 1-800-749-5367 Mon-Fri 8:00 AM - 11:00 PM EST Sat 9:00 am - 9:00 pm Sun 12:00 pm - 7:00 pm EST. They can answer your question or transfer you to your local store.Thank you.-Angelica

Oct 28, 2019
Reviewer name: FrostedFlakes1234
5 out of 5 stars
5 out of 5 stars review

Easy to install and quiet operation

[This review was collected as part of a promotion.] This dishwasher was a breeze to install. All the fittings were screw on type and after pushing it under the counter you could even level the rear of it via a screw that was easily accessed from the front. The dishwasher is very quiet. I can't even tell its on unless looking at the lights from the dial. Great dishwasher!

Review from The Insiders
Helpful?5VVT953QZA7413592871185
reply from Samsung Cares

Greatness does not happen by accident, it happens by design! So happy to hear that you love your dishwasher and all the features that make life easier. Thank you for selecting Samsung, and welcome to the Samsung family! ^Cat

Dec 19, 2020
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Issue with quality control and customer service

i ordered a linear dishwasher of samsung on 11/24 and it was delivered to my place on 12/18. i find a corner of door of dishwasher is beaten up and the package is intact, which makes me wonder how samsung does the quality control to ship a clear defective product to their customer.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

Oh no! This concern needs to handled at your earliest convenience. Please reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142761633

Nov 10, 2021
Reviewer name: Christie
4 out of 5 stars
4 out of 5 stars review

Easy to install

[This review was collected as part of a promotion.] Had this dishwasher for a few months now. I love the design of the racks and that you can adjust them some. I'm assuming the enery efficiency is why it does dry. I have to use a drying aid to get the dishes even close to being drying dry so that is the biggest downfall.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsungcare

Hey there Christie! We are glad to hear that you are enjoying your new dishwasher! Welcome to the Samsung family! ^Shay

Nov 30, 2022
Reviewer name: Shevegasmom2
5 out of 5 stars
5 out of 5 stars review

Quiet and great features!

Best dishwasher I have ever had! So many features that I love but my favorite is how quiet it is! The first time I used it, I actually thought I forgot to push the start button. It is very sleek looking and does such a great job cleaning. I just love it! I highly recommend this dishwasher.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
Oct 6, 2023
Reviewer name: Kelly
1 out of 5 stars
1 out of 5 stars review

Broke down in 1 week

Only got to use the dishwasher 1 week before it gave an error code that made it stop working altogether. I'm getting the run around from the warranty service provider and have been without the use of the dishwasher longer that I've had it. This is ridiculous. Something brand new should not breakdown in 1 week with pump failures. Now I have no idea when I'm going to have a working dishwasher because repair people are telling me all different things and saying they can't get the parts right now.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from SEA Care

We understand how you feel about the dishwasher breaking down in just a week, Kelly. Let us help you get it fixed. We recommend checking the resources below for steps to take when the dishwasher gets an error code. The Samsung dishwasher is displaying an error code (Please select the code that you are getting on your dishwasher): https://www.samsung.com/us/support/troubleshooting/TSG01002074/ For fast resolution, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146385940, to help our team pull up your information when you message us. Have a great day. -John

Oct 22, 2019
Reviewer name: ndownj
5 out of 5 stars
5 out of 5 stars review

Great for a small family!

[This review was collected as part of a promotion.] My husband and I live alone and don't create a ton of dishes, but we do cook from scratch a great deal and so dishes do tend to collect. It's no fun waiting for a full load when there are just two of us, so I was happy to upgrade to this model, with its technically smaller capacity than our old dishwasher. I'm very pleased with it - one good meal prep session typically produces a full load, with cutting boards fitting nicely standing up on the sides and not having to take a full shelf. The "hot zones" in the front work fantastic for grimy pots and the jets from the sides and top do a great job at making sure the bottom pots don't block the upper level from getting nice and clean. Finally, I love how QUIET it is! Standing right beside it, it can be hard to tell if it's actually running, or if I am just hearing someone taking a shower upstairs. Noise level wasn't a particular concern for me, but it is impressive nonetheless. My only complaint isn't a real sore spot - but it does play the same Samsung song when finished as our Samsung washer and dryer. If you're familiar with this, it's a LONG song, and I do wish there was a slight variation that separated it from our other Samsung appliances, but really, this isn't a big deal. We're very happy with this dishwasher for the two of us, and are glad we upgraded. As usual, we wouldn't hesitate to recommend Samsung appliances of any kind. :)

Review from The Insiders
Helpful?5VVT953QZA7413592871185
reply from Samsung Cares

So happy to hear that you love your dishwasher and all the features that make life easier. Thank you for selecting Samsung, and welcome to the Samsung family! ^Cat

May 5, 2023
Reviewer name: Colliedad
4 out of 5 stars
4 out of 5 stars review

Samsung has such cool products

[This review was collected as part of a promotion.] This is a beautiful appliance and I cannot wait to have it installed and put it to use. We have decided to remodel our kitchen and so are waiting to install the unit until the new base cabinets are in place

Review from Samsung US
Helpful?5VVT953QZA7413592871185
Jul 11, 2022
Reviewer name: Juli
4 out of 5 stars
4 out of 5 stars review

Ultra Quiet

[This review was collected as part of a promotion.] the dishwasher is ultra quiet--you don't even know it's running. I like the smart feature that lets me know when it's done. I also like the fact that it opens automatically when the cycle is finished. What I don't like is it seems like there needs to be 1/2" more of vertical interior space with that third top rack for silverware. If you have the middle rack on its lowest setting, you can't even fit a full size plate on the bottom rack without the spray arm hitting it. I also figured out that if you don't select "high temp wash" it really doesn't get your dishes clean enough. With that selected, though, I've had no issues with it not getting the dishes clean enough. LOVE the finish which doesn't show fingerprints or anything. Overall, I am very pleased with it, just pointing out all the cons, which the pros outweigh for me.

Review from Samsung US
Helpful?5VVT953QZA7413592871185