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Customer reviews for Samsung Top Control Dishwasher with Stormwash+ for
Samsung Top Control Dishwasher with Stormwash+
4.5 out of 5 stars
stars
684 ratings684 reviews
  1. 5 stars75% (512)
  2. 4 stars14% (94)
  3. 3 stars4% (24)
  4. 2 stars2% (12)
  5. 1 star6% (42)

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Showing 321-330 of 684 reviews
Nov 9, 2022
Reviewer name: Mountain sea shells
5 out of 5 stars
5 out of 5 stars review

Lean dishes and so quiet

[This review was collected as part of a promotion.] I actually bought this 5 months ago for my new home that was under construction. We finally moved in two weeks ago and I have been able to put it to the test. It looks beautiful in my new kitchen and my dishes are sparkling clean. It is so wuit that I have to keep checking the timer to make sure it’s running!

Review from Samsung US
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Jul 18, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Absolutely Incredible

[This review was collected as part of a promotion.] I absolutely love this dishwasher. Before this every machine was incredibly loud, super loud, annoying, and didn't utilize the internal space very well. I'm able to run my dishwasher when I'm at home, ready to go to bed, etc without having to worry about the sound interrupting me and keeping me up all night. It's incredibly nice being able to schedule the dishwasher around my lifestyle. Secondly, I love how the top area has a special area just for silverware, which doesn't compromise the lower shelving areas. Meaning I'm able to fit in more dishes into the machine without having to worry about the normal side caddy for the silverware being in the way. It was nice they allow the middle rack to move up and down (in case of larger/oversized items). But it's designed so well I haven't run into that issue, but it's nice knowing it's an option in the future. One last interesting thing is the machine will open when it's done cleaning, and has entered the drying cycle. To help prevent excess steam forming water spots on your dishes/glasses. Which is an interesting concept that works well. My two main complaints would be the issue of the entire control being hidden away on the very top (for some people it may be difficult to see, or your fingers can accidently hit a button when opening/closing that you were not aware of). Plus the middle shelf is designed with angles in certain sections, that at the beginning limited my ability to put dishes wherever. However, after using it for a while, you learn how to make it best work for you. Overall though, I absolutely love this machine.

Review from The Insiders
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Nov 15, 2023
Reviewer name: Major29
3 out of 5 stars
3 out of 5 stars review

Door is leaking within a few months

New home purchase in July 2023 came with this dishwasher. The unit is quiet and seems to clean ok. I wish they had put an explanation of the cycles in the quick guide. In October the door leaked a large amount of water on the floor. The builder contacted Samsung and they came out within a week. They ended up replacing the whole inside of the door a few weeks later. It seems other reviewers are having the same issue. I would steer clear of this dishwasher if I were purchasing.

Review from Samsung US
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reply from SEA Care

Major29, thank you for taking the time to leave this review. We are here to help. Please see pages 28 to 33 under the "Control panel (DW80B7* Series)" section of the manual for more details about the available cycles and indicators on your dishwasher. Manual https://downloadcenter.samsung.com/content/UM/202308/20230809164225409/North_America_DW7000B_WEB_DW0005_English.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146529418) to help our team pull up your information. Have a great day. ^Camille

Sep 17, 2024
Reviewer name: Tfamily
1 out of 5 stars
1 out of 5 stars review

DO NOT WASTE YOUR MONEY, sale not worth it.

Complete and utter trash! Do not buy this dishwasher. It works great for a few months. My service warranty expired yesterday and I need to make my 6th service call today. This dishwasher was basically defective on arrival and we ignored the first issue until one that could not be ignored occurred. To we have had to call about two leaks, two broken internal parts, two times dishwasher just didn’t run and the latest call is because the dishes doesn’t get clean.

Review from Samsung US
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reply from SEA Care

Hi there, We make every effort to ensure your dishwasher operates at its best. Let's get this taken care of. Please follow the resources below should your dishwasher not get the dishes cleaned. Click the hyperlinks and watch the embedded video for tips. The dishwasher cycle ends before the dishes are clean: https://www.samsung.com/us/support/troubleshoot/TSG10000118/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147535220, to help our team pull up your information when you message us. Have a great day. -John

Oct 10, 2023
Reviewer name: Hand Washing is Awesome
1 out of 5 stars
1 out of 5 stars review

Terrible product. Worse service!

I purchased this dishwasher on June 19, 2022 and it stopped working after only having it for a little over a year. The repair cost is almost the same amount as purchasing a brand new machine. Samsung DOES NOT stand behind their products and refuse to help with our situation. I will never purchase ANY Samsung products in the future. Their warranties too, begin when the store we purchased the dishwasher from received it. Not when we purchased and registered it. How can a company claim to sell "green" products when they die just after a year of use?

Review from Samsung US
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reply from SEA Care

We understand how you may be feeling and would like to help you. We want to inquire more about what is happening to your dishwasher so that necessary support can be provided. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146393936) to help our team pull up your information when you message us. Have a great day. -John

Nov 9, 2022
Reviewer name: Mommyandmex04
5 out of 5 stars
5 out of 5 stars review

Sleek and stylish

[This review was collected as part of a promotion.] We are not done with our kitchen remodel so we have yet to run our new dishwasher, but we love it's sleek design abd color. Can not wait to have our kitchen finished with all new matching appliances.

Review from Samsung US
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Oct 26, 2022
Reviewer name: Troy
5 out of 5 stars
5 out of 5 stars review

Awesome dishwasher with great features

[This review was collected as part of a promotion.] I bought this just a couple of weeks ago and have been loving it so far. The smart features are nice and the drying feature where it pops the door open is really cool. Additionally, the countdown timer is great. My only complaint would be the height of the second shelf seems to be a little weird for my glasses but maybe thats just an us problem.

Review from Samsung US
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Jun 25, 2024
Reviewer name: Dave
3 out of 5 stars
3 out of 5 stars review

Runs quiet but limited capacity.

[This review was collected as part of a promotion.] Runs nicely and quietly. However, the depth of the trays leave a lot to be desired. I cannot fit large pans in the lower tray even after adjusting the height. I also have trouble fitting regular bowls and large glasses in the upper tray. Very disappointing.

Review from Samsung US
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reply from Samsung Care

Hi Dave, It's disappointing not being able to fit larger items in the trays despite adjusting them. We are here to help you out. Depending on the height setting of the upper rack, the lower rack can hold plates up to 12 inches (30 cm) in diameter, while the upper rack can accommodate plates up to 8 inches (20 cm) in diameter. I have shared this model's user manual link below. Please turn to pages 18 - 23 for recommendations on loading your dishes. https://downloadcenter.samsung.com/content/UM/202308/20230809164225409/North_America_DW7000B_WEB_DW0005_English.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147272033 to help our team pull up your information. Leo

Oct 9, 2024
Reviewer name: Love Samsung
5 out of 5 stars
5 out of 5 stars review

Very quiet and smooth

[This review was collected as part of a promotion.] This dishwasher was delivered and installed two weeks ago and has only been used three times so I can't give a long term review. That being said, the dishwasher works flawlessly. It is extremely quiet compared to my three old Frigidaire appliance. And based on its performance to date I expect to get many years of use.

Review from Samsung US
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Jan 10, 2023
Reviewer name: Debbie
5 out of 5 stars
5 out of 5 stars review

Love

[This review was collected as part of a promotion.] This dishwasher is wonderful! I have to put my ear to it in order to hear it running. A BIG step up from my last one. The dishes come out squeaky clean...even the slowcooker crock with dried on gravy. The only fault I have found thus far is the ability to load my regular sized dinner plates straight up an down...They have to be load at a slight angle or the wand hits them as it goes round. This means I can't get quite as much in a load.

Review from Samsung US
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