Customer reviews for Samsung 7.5 cu. ft. Electric Dyer with Reversible Door forMember photos









+175 images
Poor at drying, good at making noise.
Dries ok with small loads, anything more than socks and underwear and the dryer only gets them to damp at best, nowhere near dry. It is also incredibly noisey, loud mechanical noises as well as chimes that you cannot mute. You can turn off the alarm but not the high pitched horrible song it makes when you switch it on. Annoys me, my wife, the baby and the dogs. Garbage.
Hi there, We recognize how frustrated you are about your dryer. We would love to extend our help with your experience. Here's a link to help you figure out why your clothes are still wet after using the dryer. Please select the bullet that most closely matches your experience, check for any embedded words along the steps, and watch the video completely. Clothes are not dry after using a Samsung dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999/ We recommend checking out the resources below, which have steps to help you become familiar with the noises the dryer is making. It also has a video we recommend watching fully. Samsung dryers are noisy. https://www.samsung.com/us/support/troubleshooting/TSG01000979/ We would love to speak to you to provide more assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146903363) to help our team pull up your information when you message us. Thank you. -Kimberly
You can’t turn off the annoying system sounds
probably the worst washer and dryer i could have bought. it has the most shrill system sounds that play with every dial or click. it literally plays a 5 second jingle everytime you turn it on/off, or it times out. the best part, it can’t be turned off according to the samsung reps. though it is smart app capable, it wont go into wifi mode or pair. not worth the extra price tag.
Have you also try contacting our Smart Things department? They would be able to assist you with this concern too. ^Pat Smart Things (866)8132-404
Great Upgrade
[This review was collected as part of a promotion.] I love this dryer compared to my old one this one is an huge upgrade. The heat pump technology is one of the best features, delivering impressive energy savings. By recycling heat instead of generating it from scratch, this dryer efficiently dries your clothes while keeping energy consumption lower than traditional dryers. It’s an eco-conscious choice that also saves money on your utility bills over time. One of the dryer’s biggest selling points is its Wi-Fi connectivity, which allows seamless integration with the Samsung SmartThings app. The app transforms the way you handle laundry, offering remote control and monitoring at your fingertips. Whether you’re on the go or just in another room, you can start, stop, or pause a drying cycle straight from your smartphone. You can even receive real-time notifications when a cycle is complete or when the filter needs cleaning and This dryer operates quietly, even during longer cycles, which is great for my or any household where noise is a concern. The dryer’s performance is top-notch, offering various cycle options for different fabrics and loads. The sensor drying feature ensures clothes are evenly dried without being overheated, preserving their longevity. My final thoughts on this is the Samsung dryer with heat pump and Wi-Fi is a feature-rich, high-performance appliance that takes your laundry experience to the next level. Its integration with the SmartThings app adds a level of convenience that makes managing your laundry easier and more efficient. With energy-saving heat pump technology and smart functionality, this dryer is a fantastic addition to any home
So roomy ..
[This review was collected as part of a promotion.] I cannot how big this dryer is. It holds a lot more clothes then my old Fisher & Patkel. Love it. Love my Samsungs!! Only thing I don't like is the door sticking out and not flat with the dryer. I can't close my doors on the laundry space. Only thing I don't like.
Didn't last
Barely lasted 1 year - began to dry very slow - had to use the timed dry and run for 100 minutes. These were not very big loads either. Then the motor had a meltdown - literally - the windings in the motor are charred. Everything smells like melted rubber/plastic.
Hi There, Thank you for your review of the experience on your dryer. Here is a link to "Clothes are not dry after using Samsung dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough I also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/ You may also refer to this link about "Samsung dryer smokes or smells": https://www.samsung.com/us/support/troubleshooting/TSG01000971/ How to operate your Samsung washer and dryer: https://www.youtube.com/watch?v=pR-J0PWocN0 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day. Melardo
Nice Features
[This review was collected as part of a promotion.] This dryer setup was a breeze with not having to deal with running the vent. we had no problem getting running and connected to the Samsung Smart Things app and downloading new settings. There are a lot of different cycles to accommodate any type of material you are trying to dry, like for Bedding, Activewear, Towels and Air fluff as well as normal and Downloaded setting that you can download through the SmartThings app. The reversable door is a nice feature so you don’t have to lean over the door to put clothes into the dryer or when they are stacked the doors are on the same side. I have found that clothes dried just as fast or faster than a regular dryer, but on the flip side with self dry or Sensor Dry a single pair of pants, blankets, and rugs the dryer doesn’t want to stay running even if you put it on timed settings. There is a lot that I like about this dryer but it also has its setbacks as well.
Hi There, Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Ricardo
Still Learning about features and use
[This review was collected as part of a promotion.] I wanted a basic dryer and this has more features than I need; it was husband’s choice because he tested doors and felt this model had best solid door and closure. Since it is located in our basement, I wish the dryer completion song was louder, I’m used to a loud buzzer. Features that I am pleased with are the inside drum light, the front lint trap, and the digital countdown of drying time left for the clothes
Bigger and Better
[This review was collected as part of a promotion.] Seems to work just fine, no complaints from me. Large capacity - much larger than the last dryer we had, and seems to dry clothes quick enough. I like the variety of setting options, pretty intuitive as it shows how long each option will run, how high the heat will be, etc with the LED lights on the panel. Much wider range of options than previous dryers I've dealt with.
Stackable washer dryer are space savers
dryer seems ok - settings are easy enough. the lint catcher is joke. who designed it? you can't empty it easily - you have to dig your finger in and scrape the bottom of the catch and there's a divider in the middle that makes it impossible to empty in one sweep, so you fight the lint out , just bought last week, so i'll be scrapping for a long time. really needs improvement
Hi Huston, Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of having a hard time cleaning the lint filter. We understand cleaning the lint filter before or after use is essential so that lint will not go over to the clothes. We will surely notate this feedback for better products and services in the future. For future reference, I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconvenience: https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/ Clean the Lint Filter on your Samsung Dryer: https://www.youtube.com/watch?v=T5En60U_Uao You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime. https://www.samsung.com/us/support/answer/ANS00050526/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/DVE45T6000V/A3 If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144718757 Thank you for choosing Samsung. Have a great day. -Trisha-
I love it!
[This review was collected as part of a promotion.] I love it. My old dryer did a good job, but this dryer dries my clothes way faster. Of course I'm comparing it to an old dryer, but it's amazing. I was so happy that I could flip the door because I didn't take into account the direction the door swings open.