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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 691-700 of 794 reviews
Apr 5, 2018
DaveR
5 out of 5 stars review

WOW!

A fantastic mattress at any price and at the current price it is a gift. Luxuriously firm well describe posture & very comfortable temperature wise. Movement in bed and getting in and out of bed is very easy. Always a side sleeper, this is the first mattress that is a comfortable back sleep as well.

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Sep 24, 2018
Savannah
5 out of 5 stars review

Great

We love our new mattress...unlike other memory foams that ship in a box, we slept on it the first night. It is definitely very firm. I would prefer not so firm but my husband likes it and says it has helped his back. I find it easy to fall asleep on this mattress and it seems pretty cool with the gel. Great price too!

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Mar 25, 2018
brendek
5 out of 5 stars review

LOVE, LOVE, LOVE

We looked at this mattress because of it's Consumer Reports rating. We were purchasing for a RV so wanted the mattress in a box for easy installation. I have fibromyalgia and arthritis so comfort was also at the top of my list. Hard mattress or too soft ones are very bad for me causing a lot of pain. This mattress is wonderful, I sleep great and don't wake up stiff and sore like I am much older. If you have chronic pain you should consider this mattress. The only downfall for me is the platform for the bed is raised and with this 12" mattress I have to stretch a bit to be able to get into bed. I am seriously considering a step stool to make it easier.

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Oct 25, 2018
Teekay
1 out of 5 stars review

Sagging at the edges and feels so uncomfortable

I want my Night gel back, this mattress is horrible. I only got it because I wanted it with the adjustable base and wanted the white glove service. The base is firm but I rarely ever adjust it. The mattress is horrendous I should have bought the base separately and stayed with the Night gel which is what I had before. Trust me, stay away.

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Sep 25, 2018
Florida Newbie
5 out of 5 stars review

The Best Buy!

Bought the Serta 12” Luxury Gel Foam mattress (Queen size) a few weeks ago at Sam’s marvelous $100 discount, and liked it so well that I bought a second one right away for my guest bedroom! Consumer Reports rated this mattress as their #2 Best Buy (Mar 2018) at full price, after exhaustive testing, ahead of much pricier competitors. Comes in a box, easy to unfold once you break the vacuum seal... use a scissors to cut the plastic to avoid accidentally slitting the mattress. No foam odor. Expanded depth is more like 11”. Judge it to be medium firm. After much research, I feel this is the most reasonable, comfortable, portable bed solution!

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Apr 4, 2021
Dave
2 out of 5 stars review

Great for a while

Bought winter of 2018 exchanging for another now (spring 2021). At first it was great. Has broken down, there is a dip where I sleep and a dip where my wife sleeps and a hill in the middle. My wife is of average size. I’m over 250 so I realize I’m going to be harder on a mattress than the average person but less than 3 years? My mom also has one and she said hers is holding up great. Maybe for 1 person who rarely sleeps and works all the time it’s good, or if you’re small it’s good. Maybe I’m expecting too much from a cheap mattress. I do not recommend.

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Jan 21, 2022
Justin T
3 out of 5 stars review

Not impressed after 1 week

My partner and I purchased this mattress about a week ago, it’s solid as a rock and has caused back pain. Unfortunately, we’re thinking about purchasing a mattress topper, or returning the mattress back to Sam’s Club. A good thing about the mattress is it does inflate in about 48 hours. It takes about 48 hours to bare the scent of the mattress.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hello Justin T, thank you for taking the time to leave a review. We are sorry to learn of your experience. Please contact us at 1-888-240-1945 so we can get more information and assist you better.

Jun 12, 2020
Topeka Gal
4 out of 5 stars review

Very pleased

This mattress came in a box about 12x12x36. It was rolled up And shrink wrapped tightly. The minute I cut the wrap it began to expand and within an hour I was making the bed and slept on it that night. No smells related to the mattress. SO comfortable- So comfortable.

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Feb 24, 2022
Court
1 out of 5 stars review

Terrible!!! Don't waste your money!!!

If no stars were an option, that is what we would give. Me and my partner are both heavy sleepers that have never had any problems sleeping anywhere. That being said, we are now on our 3rd sleepless night. This mattress is like a rock with no give whatsoever. We decided after the 1st night to give it a few more nights to see if we might adapt to it... At this point I don't think it's possible. We had our last mattress for 15 years and it was completely worn out...that one was 5 stars compared to this one. I would strongly suggest looking elsewhere for a mattress.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hello Court. We are so sorry to learn of your dissatisfaction and want to help. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Apr 2, 2021
bec a
3 out of 5 stars review

not bad for box mattress

Bought this on an Instant savings offer but it is still same price even after promotion. So I felt an impulse to buy it. Mattress inflated within 5 mins of opening it. It did NOT inflate to 12” just 10”. Overall an average mattress for memory foam. My daughter developed a skin rash since sleeping on it. I haven’t put a mattress pad but will soon to see if it’s in fact the mattress. I do have a cotton sheet so still unsure. Stiff for first week but once u get adjusted it’s alright. Probably won’t last but it’s temporary

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