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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 681-690 of 795 reviews
Apr 13, 2021
Rock690
5 out of 5 stars review

Verified Purchase

Helped our aches and pains

Stopped hip and back pain

Helpful?70GQ544Y4G6E13592758733
May 30, 2019
Roway
5 out of 5 stars review

Best Sleep Ever!!!

Since purchasing this foam mattress I have slept like a baby!!!

Helpful?70GQ544Y4G6E13592758733
Jan 19, 2021
Brewski1969
5 out of 5 stars review

Verified Purchase

Excellent Mattress!

Excellent night sleep and very comfortable mattress.

Helpful?70GQ544Y4G6E13592758733
Jul 21, 2021
kc2021
1 out of 5 stars review

Do not buy this bed

It lies with the review. It is not soft like memory foam. It is very, very firm. I am highly disappointed. !

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hello kc2021, Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Mar 29, 2024
Disapointed Buyer
1 out of 5 stars review

Not Firm

I was looking for a form mattress. This says firm but it is not firm at all. I literally sink in it. Waste of my money

Helpful?70GQ544Y4G6E13592758733
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the support you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Aug 6, 2021
dylan
1 out of 5 stars review

Soft as a sidewalk

Have you ever desired a nice restful sleep on the sidewalk? Look no further! Here is the stiffest bed you can buy!

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi dylan, thank you for taking the time to write a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Aug 7, 2018
piñon
3 out of 5 stars review

Arrived dirty from factory

This mattress arrived nicely packed and filled up very quickly. I am disappointed that it was packed in plastic dirty along one side.

Helpful?70GQ544Y4G6E13592758733
Dec 16, 2023
SAD customer
1 out of 5 stars review

Quuen mattress used to be 389 in 2022

Great mattress overall loved it so much i wanted to buy more but they have raised the price by over 200 dollars no longer worth it in my opinion

Helpful?70GQ544Y4G6E13592758733
reply from Serta Team

Hi there! Thanks for taking the time to review your mattress. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Jul 2, 2022
Jonathan
1 out of 5 stars review

Very firm

Like a few other reviews noted, this mattress is way to firm especially if you lay on your side occasionally. Can feel bed sores starting on my pressure points. This is my third memory foam mattress. Loved the other two. Retuning this one today.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi, Jonathan. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945.

Nov 30, 2021
HyR
1 out of 5 stars review

Too firm

The mattress is too firm for us. My wife cannot sleep well with this mattress and she started to have pain on her back because is too firm and is not comfortable at all.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.