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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 671-680 of 794 reviews
Aug 17, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Too firm!! I need plush back hurts

Too firm!! I need plush back hurts

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 19, 2022
Tony
1 out of 5 stars review

Verified Purchase

Firm

It’s very firm if that’s your cup of tea have at it

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi Tony. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945.

Sep 29, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Good Mattress

After three nites I am positive about the mattress.

Helpful?70GQ544Y4G6E13592758733
Apr 12, 2024
Dave B
5 out of 5 stars review

Verified Purchase

Great Purchase

Fantastic mattress! Never slept better.

Helpful?70GQ544Y4G6E13592758733
Dec 4, 2021
Epack
5 out of 5 stars review

Verified Purchase

Affordable and great quality

Comfortable and easy to set up

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Sep 24, 2018
Dorothy
1 out of 5 stars review

Verified Purchase

12 inch foam mattress

I purchased the 13 inch foam mattress and we found it very hot and uncomfortable

Helpful?70GQ544Y4G6E13592758733
Jun 13, 2021
Rahel
2 out of 5 stars review

It's really hot

This mattress its very comfortable but to hot I can't sleep I have to return iti

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi Rahel. Thank you for taking the time to rate the SleepToGo mattress. We appreciate your feedback. We're sorry to hear that you're finding the mattress to sleep hot and are happy to provide some additional information.First, for maximum breathability, we recommend using bedding made of natural fibers such as 100% cotton, linen, or hemp. These materials allow easier air flow and are naturally cooler.Next, while we understand that many people prefer to use a mattress protector, for those who tend to sleep warm, it may not be the best choice. If you are comfortable using the mattress without a protector, we suggest removing it as this will also maximize the air flow and provide a cooler sleep.Finally, if you feel that it is in your best interest to return the mattress, we certainly understand and would encourage you to reach out to our dedicated Sam's Club Serta team at (385) 256-9674 for additional assistance. Best, The Serta Team

Oct 30, 2020
Brenda
3 out of 5 stars review

Verified Purchase

Think if description had indicated soft would have

Softer than I thought but ok

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Jan 3, 2021
Eric
5 out of 5 stars review

Verified Purchase

I would absolutely buy again.

Very comfortable and a great value.

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May 30, 2019
Roway
5 out of 5 stars review

Best Sleep Ever!!!

Since purchasing this foam mattress I have slept like a baby!!!

Helpful?70GQ544Y4G6E13592758733