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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 561-570 of 794 reviews
Nov 12, 2021
Brittany
5 out of 5 stars review

Verified Purchase

Perfect for the price

Sleeps wonderfully

Helpful?70GQ544Y4G6E13592758733
Mar 29, 2024
Zzzzz
5 out of 5 stars review

Verified Purchase

The Best.

Perfect.

Helpful?70GQ544Y4G6E13592758733
Mar 12, 2021
Ed
1 out of 5 stars review

Verified Purchase

Slow forming. Rigid

Slow forming. Rigid

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reply from Supplier Response

We're so sorry to hear that about these issues you're experiencing with your Serta mattress. Please feel free to reach out directly to Sam's Club as they'll be able to best assist with your concerns. You can call Sam's Club at 1-888-240-1945. We hope this helps!

Feb 28, 2021
NoCalMom
2 out of 5 stars review

Disappointed

I have purchased several beds in boxes from Sam's over the years and loved them. However, this did NOT make me happy. The bed only rose to 9.5" and I waited 48 hours to sit on it. It is more than firm and so small my bedding doesn't fit... I will be returning!

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Jan 30, 2021
Thomas H
5 out of 5 stars review

Verified Purchase

Very comfortable

Love the memory foam

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May 3, 2021
AJ
5 out of 5 stars review

Great Value!

I rolled the dice on this mattress with the negative reviews in mind because of the 10 year "no hassle" warranty and the price/value. So far this has exceeded our expectations, and the mattress is firm but quickly contours to give the right amount of support. No more aches or pains! As a disclaimer, I transitioned from a fairly new pillow top mattress with a 2 inch serta topper. Surprisingly, the mattress is cooler than the previous 2 inch topper because you don't get the memory foam taco affect. After 48 hours, the mattress also expanded to 11.5 to the 12 inch mark as advertised, which was a common complaint. Hope this helps others!

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reply from Supplier Response

Hi AJ, reviews don't get better than this, thanks for sharing your experience with us. We're so happy to hear that you are enjoying your new Serta SleepToGo 12" mattress.

Feb 15, 2021
jim
5 out of 5 stars review

Verified Purchase

excellent mattress

excellent mattress

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Apr 26, 2023
Susan
4 out of 5 stars review

Verified Purchase

Woozie

Very firm

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Jul 10, 2022
Cindy
5 out of 5 stars review

Verified Purchase

Great deal

Very comfortable

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Apr 3, 2024
Bp
1 out of 5 stars review

Read reviews before buying

I just received my order. The mattress was delivered in a plain unmarked cardboard box. Not in a Serta Box. 3x now I am returning

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reply from Serta Team

Hi there. Thank you for reaching out and sharing your experience. We're sorry to hear your Serta SleepToGo Mattress arrived in an unmarked box several times. This is not the experience we want for our customers and we're glad that you were able to return your mattress with Sam's Club. We appreciate your insight, let us know if we can assist moving forward!