Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

Member photos

  • +35 images
Sort by |
Showing 551-560 of 795 reviews
Sep 21, 2020
Barbie
5 out of 5 stars review

Verified Purchase

Excellent

The most comfortable mattress I have ever bought

Helpful?70GQ544Y4G6E13592758733
Jul 23, 2020
Karla 88
5 out of 5 stars review

Verified Purchase

Excellent mattress

Comfortable and well worth the proce

Helpful?70GQ544Y4G6E13592758733
Aug 23, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Perfect sleeper mattress

Nice quality mattress...good price...comfortable and a lot different then the old style

Helpful?70GQ544Y4G6E13592758733
Oct 20, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Serta Box Mattress

Amazing box mattress

Helpful?70GQ544Y4G6E13592758733
Mar 29, 2024
Zzzzz
5 out of 5 stars review

Verified Purchase

The Best.

Perfect.

Helpful?70GQ544Y4G6E13592758733
Feb 15, 2021
Scratch
1 out of 5 stars review

Absolutely horrible!

Within a month there was a hole/indentation in mattress that just got worse over the months. weigh 170 pounds, so not a big person and for this mattress to already have a huge depression in the mattress is proof of design/material flaw. DONT BUY INTO THE FOAM MATTRESS CRAZE! They all are horrible and designed so you have to replace every few years instead of 10-15 yrs for spring. This mattress is so bad is laughable.

Helpful?70GQ544Y4G6E13592758733
Feb 28, 2021
NoCalMom
2 out of 5 stars review

Disappointed

I have purchased several beds in boxes from Sam's over the years and loved them. However, this did NOT make me happy. The bed only rose to 9.5" and I waited 48 hours to sit on it. It is more than firm and so small my bedding doesn't fit... I will be returning!

Helpful?70GQ544Y4G6E13592758733
Apr 26, 2023
Susan
4 out of 5 stars review

Verified Purchase

Woozie

Very firm

Helpful?70GQ544Y4G6E13592758733
Mar 12, 2021
Ed
1 out of 5 stars review

Verified Purchase

Slow forming. Rigid

Slow forming. Rigid

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

We're so sorry to hear that about these issues you're experiencing with your Serta mattress. Please feel free to reach out directly to Sam's Club as they'll be able to best assist with your concerns. You can call Sam's Club at 1-888-240-1945. We hope this helps!

Jul 20, 2021
FWconsumer
2 out of 5 stars review

Disappointed 10” not 12”!!

How can Sam’s sell something marked as a 12” mattress, which as others have also stated, is only 10”?? Also, how can Serta package as a 12” mattress, when no more than a 10” mattress?? Mattress is fine, but thought I was purchasing the product advertised and /disclosed on the box. Disappointing!!!

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hello FWconsumer, we would like to apologize for your recent experience. We are sorry to hear your product did not fully expand. We would like to learn more about your specific situation and make this right. Please contact us at 1-888-240-1945. Thank you.