This is the first EcoTank printer I've ever owned and it puts other inkjet printers with their replaceable cartridges to shame. I've only had to refill ink two or three times. I wanted to be able to print on CDs and DVDs, but this printer is not easy to do that with. My Epson Artisan was the best printer I've used for optical disc printing. I have one other complaint about the output tray. It remains extended after printing and one has to manually close it. If there is a permanent location with lots of room in front it shouldn't be a problem leaving it open, but that's not the case for me. Overall however, it's a very good printer.

Love this printer. It was so easy to set up and it works like a charm

We got what we were looking for, a printer that produces quality photos.

Fantastic printer. Easy to set-up, and prints beautifully.

I purchased this item thinking I was receiving what was listed the ET-8550 I even called and spoke to someone about the item before I placed the order. She assured me that I was getting the ET-8550 and she spoke to someone in engineering department and said that this is what I would be receiving and even gave me a reference number. I received my order today and to my surprise it was the ET-8500 instead. When I called them they were not accommodating at all but want me to return it back to them for a refund. I have to drive over an hour just to take this to a FEDEX location. She would not give me a replacement of the correct item. Just that it's an error on their end. So I am out of a printer and have to use my gas to return it.

I haven't been able to connect it to my network.