We appreciate you bringing this to our attention. With our products undergoing continued quality checks, this isn't something we'd expect to slip through our fingers. So we can help you get back on track with your dish care needs, please call us at (800) 725-3296.

Our Dawn Powerwash Free and Clear does have a light pear scent. It is also free of any dyes or colorants and is a clear product. It provides the lightest scent of our Powerwash varieties. If you have questions, or if we can help you further please give us a call at (800) 725-3296.

We're sorry a loyal Dawn fan like you is having this experience, since our Dawn Platinum Powerwash Dish Spray is designed to deliver rapid cleaning power. To achieve best results, we suggest making sure you're scraping all chunks of food and grease from cookware before applying the spray. As well, only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we recommend letting the spray foam suds sit for 3-4 minutes, then wipe and rinse. We hope this helps! Your satisfaction means everything to us, so we'd be happy to look into this further for you. When you have chance, please give us a call at (800) 725-3296.

We're sorry to hear that this has been your experience, and we hope that you're feeling better. Since safety is our top priority here at Dawn, we can assure you that our Dawn Platinum Powerwash Dish Spray has been thoroughly evaluated to be safe when used as directed. Your comments will be shared with the rest of our team, and we do recommend that you discontinue use of this product if you're having this experience. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.

We're sorry you're having this experience. Your refil should work just as awesome as your original bottle of Dawn Powerwash. Make sure the trigger is unlocked. The product should be in the locked position on store shelves. There is a cutout in the white plastic that shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. When those cutouts are matched up and the yellow shape is completed, then it is unlocked. When the cutouts are not matched up and the yellow shape is incomplete, it is in a locked position. You may need to prime the sprayer. Prior to the first use, the bottle may need 3-5 full trigger pulls to begin spraying. While squeezing the trigger, squeeze the body of the bottle. This should force out any trapped air so it will spray as intended. Please give us a call at (800) 725-3296, so we can help you further with this or answer any questions.

We're sorry to hear that you feel this way, as a lot of thought does go into the design of our products. Your comments will be shared, and we'd also be happy to learn more about your experience. Please give us a call at (800) 725-3296.