Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.

We're sorry to hear that you're feeling disappointed, since our Dawn Platinum Powerwash Dish Spray does go through many quality checks to ensure that you can enjoy the best possible results. For heavily soiled dishes, we suggest that you let the spray foam suds sit for 3-4 minutes, then wipe & rinse. We hope this helps. Your comments will be shared with our team, and please give us a call at (800) 725-3296 if you'd like further assistance.

We're very sorry to hear about this. Upon first use, you may need to fully pull the trigger 3-5 times to begin spraying. It should not take 20-30 times, so we'd love to gather some details for our Quality Team and help you with this, Pam. Please call us at (800) 725-3296.

We're sorry to hear that a loyal Dawn fan like you is feeling disappointed, Matthew, since we have many quality checks to ensure that our products reach you in the best possible condition. We'd be happy to share some tips so that you can get back to enjoying our Dawn Platinum Powerwash Dish Spray. When you have a chance, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, while pulling the trigger, try squeezing the body of the bottle. This should force out any trapped air so it will spray as intended. Also, check to see that the dip tube is facing the right way, which would be in the same direction as the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope that this helps. If you'd like further assistance with this, please give us a call at (800) 725-3296.

We are sorry you are having this experience. Although Dawn Free & Clear has a light scent, it is free of dyes. We appreciate your feedback and will share your interest in a fragrance-free version with the Dawn team. Please know that your health and safety are very important to us, and we thoroughly test our products to ensure they are safe when used as directed. If you have any questions or if we can help you further with this, please feel free to give us a call at (800) 725-3296.

We're sorry to hear that you feel this way, as a lot of thought does go into the design of our products. Your comments will be shared, and we'd also be happy to learn more about your experience. Please give us a call at (800) 725-3296.