While we're sorry to hear that our Platinum Powerwash Fresh scent isn't your favorite, we're certain that we've got something in our lineup that you'll love. We understand that scents are personal preference, we we've worked to offer a variety of fragrances so that you can have the perfect Powerwash experience. If Fresh isn't your thing, we also have Citrus and Apple, or if you're looking for something free of strong perfumes you can try our Platinum Powerwash Free & Clear; it has a light, pear scent that we think you'd enjoy. We'd be happy to help you find your new fave, so please give us a call at (800) 725-3296.

We're sorry you're experiencing coughing while using the product. Please know that every ingredient, as well as the complete formula, is fully evaluated against the highest safety standard using the latest scientific approach for consumer safety. Although this is not a health concern, some consumers may experience a temporary tickle in their nose or throat when spraying Dawn Dish Spray. To avoid this occurring, use the product in a well-ventilated area and spray the product away from your face. It may also help to hold dishes at arm’s length to increase the distance between the spray and the nose and mouth. If you feel discomfort with the scent of the product, we recommend ventilating the room while using the product and/or discontinuing use. We’d like to learn more about your experience to further help with this. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're sorry to hear this, since we have many quality checks in place to ensure our products reach you in the best possible condition. We'd be happy to share some of our best tips for getting your Dawn Platinum Powerwash Dish Spray spraying again! We suggest running warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, we recommend making sure that the dip tube in the bottle is facing the right direction. The correct direction for the dip tube is for it to be facing the same direction of the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope this helps! You're always welcome to give us a call at (800) 725-3296 if you have any questions.

We're sorry to hear that this has been your experience, and we hope that you're feeling better. Since safety is our top priority here at Dawn, we can assure you that our Dawn Platinum Powerwash Dish Spray has been thoroughly evaluated to be safe when used as directed. Your comments will be shared with the rest of our team, and we do recommend that you discontinue use of this product if you're having this experience. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.

We appreciate you bringing this to our attention. With our products undergoing continued quality checks, this isn't something we'd expect to slip through our fingers. So we can help you get back on track with your dish care needs, please call us at (800) 725-3296.