We always want you to get what you're expecting, so we're sorry to hear this wasn't the case with your recent Dawn Powerwash Free & Clear purchase, and we completely understand your disappointment. Your satisfaction means everything to us, so we'd like to help with this. Please give us a call at (800) 725-3296.

We're very sorry you had that experience; it's not something that we expect to happen with our Dawn Powerwash. When it stops spraying there are a couple of things you should check. First, the bottle is not designed to be used in an upside-down position. If you've been doing that, try spraying it upright into the sink a couple of times. If the nozzle is clogged, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. If it stops spraying when it is nearly empty, it could be that the dip tube doesn’t reach the solution or is facing in the wrong direction. The correct direction for the dip tube is in the same direction of the sprayer and the bottom of it should be in the corner.To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. Please let us know if you have any questions at (800) 725-3296.

Our products go through many quality checks to make sure they reach you in perfect condition, so we’re sorry to hear this wasn’t the case with your recent purchase! We’d like to learn more and help, so please give us a call at (800) 725-3296.